[alfaprime]

Hello,
Recently got some BSOD,
with the most common - "unexpected store exception" and "page fault in nonpaged area"
which enters a loop of restarts and in one of them I detected that Ndis.sys is mentioned.

It started about two weeks ago, and the I just had the option to shut down before windows starts, and it would be ok.
Recently it happens more often, and today I could hardly get back to windows. I activated system restore, but restore point is from yesterday, so I'm not sure it will prove helpful.

I also ran chkdsk /r /f
and sfc scannow 
which didn't solve the problem

I'm running win10 on Lenovo yoga 80v5 
And I managed to save some dump files while on safe mode when problem happened   Desktop.zip   334.89KB   146 downloads

Thank you for any help given!

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Best Answer

   alfaprime,

 

There is no content in three of the dmp files but the other two crash dmps identify the same problem, PROCESS_NAME:  CaptureLibServ which is associated with Freemake Video Downloader if you knowingly downloaded and installed this, uninstall it, restart the computer, test then post back with an update, if you did not knowingly downloaded and install the program just let us know.

[phillpower2]

Best Answer

   alfaprime,

 

There is no content in three of the dmp files but the other two crash dmps identify the same problem, PROCESS_NAME:  CaptureLibServ which is associated with Freemake Video Downloader if you knowingly downloaded and installed this, uninstall it, restart the computer, test then post back with an update, if you did not knowingly downloaded and install the program just let us know.