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Removal instructions for DriverFix

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Content is republished with permission from Malwarebytes.

What is DriverFix?

The Malwarebytes research team has determined that DriverFix is a "driver updater". These so-called "system optimizers" often use intentional false positives or exaggerated results to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.

How do I know if I am infected with DriverFix?

This is how the main screen of the system optimizer looks:


You will find these icons in your taskbar, your startmenu, and on your desktop:


and see this warning during install:


and this screen when you click "Update All":


You may see this entry in your list of installed programs:


How did DriverFix get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:


How do I remove DriverFix?

Our program Malwarebytes can detect and remove this potentially unwanted application.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of DriverFix?
  • No, Malwarebytes removes DriverFix completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the DriverFix installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.


and we block access to their domain:


Technical details for experts

You may see these entries in FRST logs:

() C:\ProgramData\DriverFix\DriverFix.exe
HKCU\...\Run: [DriverFix] => C:\ProgramData\DriverFix\DriverFix.exe [20490056 2019-01-17] ()
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix

DriverFix 4.2018.12.18 (HKLM\...\DriverFix_is1) (Version:  - DriverFix, Inc)
Alterations made by the installer:

File system details [View: All details] (Selection)
    Adds the folder C:\ProgramData\DriverFix
       Adds the file dpinst_x64.exe"="1/17/2019 9:00 AM, 1053512 bytes, A
       Adds the file dpinst_x86.exe"="1/17/2019 9:00 AM, 928072 bytes, A
       Adds the file DriverFix.exe"="1/17/2019 9:00 AM, 20490056 bytes, A
       Adds the file DriverFix.url"="1/17/2019 9:00 AM, 50 bytes, A
       Adds the file dwc.dll"="1/17/2019 9:00 AM, 911176 bytes, A
       Adds the file libeay32.dll"="1/17/2019 9:00 AM, 1190728 bytes, A
       Adds the file libssl32.dll"="1/17/2019 9:00 AM, 246088 bytes, A
       Adds the file main.ico"="11/5/2018 4:39 PM, 155469 bytes, A
       Adds the file resources.dll"="1/17/2019 9:00 AM, 1646920 bytes, A
       Adds the file unins000.exe"="12/18/2018 3:39 PM, 251432 bytes, A
       Adds the file uninstall.ico"="11/5/2018 4:39 PM, 154553 bytes, A
       Adds the file website.ico"="11/5/2018 4:39 PM, 156522 bytes, A
    Adds the folder C:\ProgramData\DriverFix\Resources\Fonts
       Adds the file Lato-Black.ttf"="1/17/2019 9:00 AM, 114588 bytes, A
       Adds the file Lato-BlackItalic.ttf"="1/17/2019 9:00 AM, 111616 bytes, A
       Adds the file Lato-Bold.ttf"="1/17/2019 9:00 AM, 121788 bytes, A
       Adds the file Lato-BoldItalic.ttf"="1/17/2019 9:00 AM, 120312 bytes, A
       Adds the file Lato-Hairline.ttf"="1/17/2019 9:00 AM, 115316 bytes, A
       Adds the file Lato-HairlineItalic.ttf"="1/17/2019 9:00 AM, 91460 bytes, A
       Adds the file Lato-Italic.ttf"="1/17/2019 9:00 AM, 118352 bytes, A
       Adds the file Lato-Light.ttf"="1/17/2019 9:00 AM, 122524 bytes, A
       Adds the file Lato-LightItalic.ttf"="1/17/2019 9:00 AM, 91600 bytes, A
       Adds the file Lato-Regular.ttf"="1/17/2019 9:00 AM, 120196 bytes, A
       Adds the file OFL.txt"="1/17/2019 9:00 AM, 4407 bytes, A
    Adds the folder C:\ProgramData\DriverFix\Resources\Languages
       Adds the file cz.lng"="1/17/2019 9:00 AM, 33902 bytes, A
       Adds the file da.lng"="1/17/2019 9:00 AM, 33412 bytes, A
       Adds the file de.lng"="1/17/2019 9:00 AM, 37058 bytes, A
       Adds the file du.lng"="1/17/2019 9:00 AM, 34780 bytes, A
       Adds the file es.lng"="1/17/2019 9:00 AM, 37006 bytes, A
       Adds the file fi.lng"="1/17/2019 9:00 AM, 33744 bytes, A
       Adds the file fr.lng"="1/17/2019 9:00 AM, 37580 bytes, A
       Adds the file gr.lng"="1/17/2019 9:00 AM, 37244 bytes, A
       Adds the file it.lng"="1/17/2019 9:00 AM, 33550 bytes, A
       Adds the file jp.lng"="1/17/2019 9:00 AM, 26592 bytes, A
       Adds the file kr.lng"="1/17/2019 9:00 AM, 25858 bytes, A
       Adds the file no.lng"="1/17/2019 9:00 AM, 33524 bytes, A
       Adds the file pl.lng"="1/17/2019 9:00 AM, 34202 bytes, A
       Adds the file pt.lng"="1/17/2019 9:00 AM, 36416 bytes, A
       Adds the file ru.lng"="1/17/2019 9:00 AM, 34168 bytes, A
       Adds the file se.lng"="1/17/2019 9:00 AM, 33878 bytes, A
       Adds the file tr.lng"="1/17/2019 9:00 AM, 34038 bytes, A
    Adds the folder C:\ProgramData\DriverFix\Resources\Skins
       Adds the file StyleDark.style"="1/17/2019 9:00 AM, 409405 bytes, A
       Adds the file StyleWhite.style"="1/17/2019 9:00 AM, 415460 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix
       Adds the file DriverFix Homepage.lnk"="1/17/2019 9:00 AM, 1620 bytes, A
       Adds the file DriverFix.lnk"="1/17/2019 9:00 AM, 1614 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\DriverFix
       Adds the file DriverFix.history"="1/17/2019 9:00 AM, 93 bytes, A
       Adds the file DriverFix.settings"="1/17/2019 9:00 AM, 346 bytes, A
       Adds the file scandata.bin"="1/17/2019 9:00 AM, 13162 bytes, A
    In the existing folder C:\Users\Public\Desktop
       Adds the file DriverFix.lnk"="1/17/2019 9:00 AM, 1726 bytes, A

Registry details [View: All details] (Selection)
       "DisplayIcon"="REG_SZ", "C:\ProgramData\DriverFix\uninstall.ico"
       "DisplayName"="REG_SZ", "DriverFix 4.2018.12.18"
       "HelpLink"="REG_SZ", "http://www.driverfix.com/#contact"
       "InstallDate"="REG_SZ", "20190117"
       "InstallLocation"="REG_SZ", "C:\ProgramData\DriverFix"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "DriverFix, Inc"
       "QuietUninstallString"="REG_SZ", ""C:\ProgramData\DriverFix\unins000.exe" /SILENT"
       "UninstallString"="REG_SZ", ""C:\ProgramData\DriverFix\unins000.exe""
       "URLInfoAbout"="REG_SZ", "http://www.driverfix.com"
       "CampaignStart"="REG_BINARY, ....
       "DownloadID"="REG_SZ", "59842579666"
       "IfReminders"="REG_DWORD", 1
       "InLang"="REG_SZ", "en"
       "InstallDate"="REG_BINARY, ....
       "SetupRunID"="REG_SZ", ""
       "DriverFix"="REG_SZ", "C:\ProgramData\DriverFix\DriverFix.exe -auto"

Malwarebytes log:


-Log Details-
Scan Date: 1/17/19
Scan Time: 9:07 AM
Log File: f6335eb2-1a2e-11e9-92f6-00ffdcc6fdfc.json

-Software Information-
Components Version: 1.0.482
Update Package Version: 1.0.8828
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 235825
Threats Detected: 65
Threats Quarantined: 65
Time Elapsed: 3 min, 25 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828

Module: 3
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828

Registry Key: 1
PUP.Optional.DriverFix, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverFix_is1, Quarantined, [3892], [613999],1.0.8828

Registry Value: 2
PUP.Optional.DriverFix, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DriverFix, Quarantined, [3892], [613999],1.0.8828

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 7
PUP.Optional.DriverFix, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIX, Quarantined, [3892], [614000],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX, Quarantined, [3892], [614002],1.0.8828

File: 51
PUP.Optional.DriverFix, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix\DriverFix.lnk, Quarantined, [3892], [614000],1.0.8828
PUP.Optional.DriverFix, C:\USERS\PUBLIC\DESKTOP\DRIVERFIX.LNK, Quarantined, [3892], [614003],1.0.8828
PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX\DRIVERFIX.URL, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Black.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BlackItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Bold.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BoldItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Hairline.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-HairlineItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Italic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Light.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-LightItalic.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Regular.ttf, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\OFL.txt, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\cz.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\da.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\de.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\du.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\es.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fi.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\gr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\it.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\jp.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\kr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\no.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pl.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pt.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\ru.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\se.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\tr.lng, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleDark.style, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleWhite.style, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x64.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x86.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libeay32.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libssl32.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\main.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\unins000.exe, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\uninstall.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\ProgramData\DriverFix\website.ico, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\DriverFix.lnk, Quarantined, [3892], [613999],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX\DRIVERFIX.SETTINGS, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\chdevlst.bin, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\DriverFix.history, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\scandata.bin, Quarantined, [3892], [614002],1.0.8828
PUP.Optional.DriverFix, C:\USERS\{username}\DESKTOP\DRIVERFIXWEBDL-5984257966.EXE, Quarantined, [3892], [613996],1.0.8828

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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