Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Random fatal freezes windows 7 64-bit


  • Please log in to reply

#1
Solice93

Solice93

    Member

  • Member
  • PipPip
  • 24 posts
Hello, my computer seems to be having random problems with freezing and not responding to anything. I think it has some kind of data corruption in system 32 but I can't tell for sure. Certain programs have reported that they have failed or cannot work: Logitech Analytics client (unicode) has stopped working, logitech_discord.exe - bad image. C:\windows\system32\pnrpnsp.dll is either not designed to run on windows or it contains an error(it shows me this message twice in a row every time on startup).

I have a 250GB SSD which I keep on the essentials on and a 2TB HDD that I've transferred the default location of the desktop, downloads, etc. to. I've run CHKDSK and SFC but the first comes up with nothing problematic and SFC says that there are corrupt files but that it can't do anything about it. I've tried running it from the install disk and safe mode, but no luck. I'm at my wits end and I'm afraid that it will start corrupting my entire computer. Please help, and thank you for your time.
  • 0

Advertisements


#2
SpywareDr

SpywareDr

    Member 3k

  • Member
  • PipPipPipPipPipPip
  • 3,534 posts

Windows 7: Repair Install


  • 0

#3
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,699 posts
Hi,
 
When SFC report errors Microsoft have a tool that could help fixing the errors, download the System Update Readiness Tool (SUR) that matches your Operating System
http://support.microsoft.com/kb/947821
 
Save it to some place, its a big download and eventually you need to run it several times, keep the file in safe place.
Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running.
 
After running SUR restart the computer and run SFC /scannow again to see if it continues to report errors or not.
  • 0

#4
Solice93

Solice93

    Member

  • Topic Starter
  • Member
  • PipPip
  • 24 posts
I ran the SUR, and it did not fix anything.
  • 0

#5
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,699 posts
Hi,

Attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.
  • 0

#6
Solice93

Solice93

    Member

  • Topic Starter
  • Member
  • PipPip
  • 24 posts

I'll just post the output but also give a link.

 

https://www.dropbox....eckSUR.log?dl=0

 

 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-01-21 14:54
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF93CD.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF67CD.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08ba.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08bb.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08bc.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08be.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08bf.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08bg.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brio08bk.bcm amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brci08b.dll amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\brci08b.ini amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRCI08B.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF549C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF297C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF250C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF290C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF490N.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF990W.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF790W.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRMF490W.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP387C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP167C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP385C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP145C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP165C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP185C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP535N.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP383C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP163C.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
(f) CSI Payload File Missing 0x00000000 Amd64\BRDP585W.GPD amd64_prnbr005.inf_31bf3856ad364e35_6.1.7600.16385_none_4b6471420f8b03d9
 
Summary:
Seconds executed: 248
 Found 30 errors
  CSI Payload File Missing Total count: 30

  • 0

#7
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,699 posts

Hi,

 

Lets fix those files.

 

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files: myjIXnC.pngSFCFix.exe and sfpcJCen14An3ndjNGCI7mByhjHJud.pngSFCFIX.zip
  • Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post

Attached Files


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP