[JSntgRvr]

That sounds like progress. Press F1 for Recovery Options  and reach the command prompt. Attempt to run FRST (FRST64) and scan as suggested before. This time put a check mark on LIST BCD. It should produce a FRST.txt report.

 

Let me know the outcome.

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Sorry, didn't realize you replied. After pressing F1 it goes right back to the same screen (can't seem to access Recovery Environment or command prompt) I also tried pressing F1 repeatedly after the Acer logo appeared; it just goes back to the screen in the attached picture. The only thing I can seem to access is the UEFI Firmware Settings.

[CEF]

Sorry, didn't realize you replied. After pressing F1 it goes right back to the same screen (can't seem to access Recovery Environment or command prompt) I also tried pressing F1 repeatedly after the Acer logo appeared; it just goes back to the screen in the attached picture. The only thing I can seem to access is the UEFI Firmware Settings.

[JSntgRvr]

Sent you a message.

[CEF]

After running Rufus and making the USB bootable I downloaded each .iso file (I wasn't sure which was right for my operating system) and tried them each individually on the USB.  Each time after I pressed F1 (with the bootable USB already in the computer) the screen would come up and say "The Boot Configuration Data file doesn't contain valid information for an operating system"  This was the case for each of the .iso files I tried (I tried them all, each individually)  Thanks for input on this.

[JSntgRvr]

You will need to Enter the BIOS setup Utility by Pressing F2 at startup. Enable the boot menu, save and exit.  During the ACER splash logo, press F12 for the boot menu and select the USB bootable Media. The Boot Menu is disable by default. Once done you will be booting from the Media and not from the hard drive.

[CEF]

Once in boot manager there is only 1 option (Windows Boot Manager) none for USB bootable Media. This was the case both with and without the USB in the computer. So sorry for all these hangups!

Edited by CEF, 02 February 2019 - 07:16 PM.

[JSntgRvr]

This is the info I receive regarding ACER.

 

How to disable secure boot and access the boot menu on the Acer

To boot from external media that has an unsigned bootloader, a supervisor password must be set in the BIOS to change the Secure Boot settings. Also, the F12 boot menu is disabled by default. Here is how to change those settings on an Acer Aspire ES1.

In order to get to the BIOS setup, repeatedly hit the F2 key as soon as you power on the machine.

Hit the right arrow key to get to the Security tab and hit Enter to set a Supervisor Password.

Then hit the right arrow again to get to the Boot tab and hit the down arrow and Enter and the down arrow again to set Secure Boot to Disabled.

Now we can clear the supervisor password. Go back to the Security tab by hitting the left arrow and hit Enter to set the Supervisor Password again. Type your password and hit enter. Then hit enter again twice to clear the password.

To enable the F12 boot menu, hit the left arrow to get to the Main tab and hit the down arrow 3 times to get to F12 Boot Menu, hit Enter, and press the down arrow and Enter to enable it.

Finally, hit the F10 key followed by Enter to save the settings and reboot.

Now you can boot off of external media like a USB drive by hitting the F12 key repeatedly immediately after power on.
 

[CEF]

Here is what all the settings are now (everything worked as it should, except the boot menu accessed through F12 is the same as before) maybe there's something else I need to enable/disable for it to work, I'm not sure.

[JSntgRvr]

Under boot, select the USB HDD as the first priority option.

Under boot, beside UEFI is there other option like Legacy?

[CEF]

There is a Legacy option. Also, I didn't know if changing that to Legacy might affect my personal files?

Edited by CEF, 02 February 2019 - 09:56 PM.

[JSntgRvr]

You can also re-do the bootable media. This time around, under Partition Scheme and target system type select:

GPT partition scheme for UEFI

 

Then proceed to create the media with the iso file.

 

It is time to rest. I will see you in the am.

[CEF]

So I did re-do the boot media and changed the settings as you suggested and that worked, only when booting up from the USB this is the screen that appears.

[JSntgRvr]

Was the .iso used 64 bits?

[CEF]

I tried all the .iso files (individually) and this came up with all of them.

[CEF]