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Ransomware [Solved]


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#1
butterrice

butterrice

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Hi!  I think my computer is infected with Ransomware.  I was doing my bills, tried to print, then all of the sudden, an automated voice began telling that I had to click on a link to take care of a virus.  I immediately shut off my computer.  after moving, about two months, I started my computer up again to deal with the problem.  I have booted it up easily, and was able to navigate to Geeks To Go without an issue. I would like to scan my computer and get rid of the possible Ransomware and whatever else may be on there. I'd also like recommendations on a good security system.  preferable low cost to free. 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17.03.2019
Ran by minij (administrator) on LAPTOP-EVIFAQQJ (07-04-2019 15:13:28)
Running from C:\Users\minij\Desktop
Loaded Profiles: minij (Available Profiles: minij)
Platform: Windows 10 Home Version 1703 15063.1387 (X64) Language: English (United States)
Default browser: Edge
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Intel Corporation - pGFX -> Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\wlanext.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HP System Event\HPWMISVC.exe
(Intel® Software -> Intel Corporation) C:\Windows\syswow64\esif_uf.exe
(Apple Inc. -> Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(McAfee, Inc. -> McAfee, LLC) C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\PEF\CORE\PEFService.exe
(Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(HP Inc. -> HP Inc.) C:\Program Files\HP\HP Orbit Service\HPOrbitService.exe
(McAfee, Inc. -> McAfee, LLC) C:\Windows\System32\mfevtps.exe
(McAfee, Inc. -> McAfee, LLC) C:\Windows\System32\mfevtps.exe
(McAfee, Inc. -> McAfee, LLC) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\ModuleCore\ProtectedModuleHost.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\MMSSHost\MMSSHOST.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\CSP\3.0.127.0\McCSPServiceHost.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\mcafee\MfeAV\MfeAVSvc.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\VSCore_18_9\mcapexe.exe
(McAfee, Inc. -> McAfee LLC.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
(HP Inc.) [File not signed] C:\Program Files\HPCommRecovery\HPCommRecovery.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartBridge.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:\Program Files (x86)\Intel\TXE Components\DAL\jhi_service.exe
(CyberLink Corp. -> CyberLink) C:\Program Files\CyberLink\Shared files\RichVideo64.exe
(Microsoft Windows -> Microsoft Corporation) C:\Program Files\rempl\sedsvc.exe
(Microsoft Corporation -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MpCmdRun.exe
(Microsoft Corporation -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe
(Microsoft Corporation -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\NisSrv.exe
(Intel® Software -> Intel Corporation) C:\Windows\Temp\DPTF\esif_assist_64.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(HP Inc. -> ) C:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartProvider.exe
(Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Intel Corporation - pGFX -> Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation - pGFX -> Intel Corporation) C:\Windows\System32\igfxHK.exe
(Hewlett-Packard Company -> HP Development Company, L.P.) C:\Program Files (x86)\HP\HP CoolSense\CoolSense.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe
() [File not signed] C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.210.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe
(Microsoft Windows -> Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Users\minij\AppData\Local\Microsoft\OneDrive\OneDrive.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe
(HP Inc. -> HP) C:\Program Files (x86)\HP\HP Wireless Button Driver\HPRadioMgr64.exe
(Hewlett-Packard Company -> Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\browser_broker.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\InstallAgent.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\InstallAgentUserBroker.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe
(McAfee, Inc. -> McAfee, Inc.) C:\Program Files\Common Files\McAfee\platform\McUICnt.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Users\minij\AppData\Local\Microsoft\OneDrive\StandaloneUpdater\OneDriveSetup.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\Updates\16.0.11425.20202\OfficeClickToRun.exe
(Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Users\minij\AppData\Local\Microsoft\OneDrive\StandaloneUpdater\OneDriveSetup.exe
(Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Hewlett Packard -> HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe
(HP Inc. -> HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\ProductConfig.exe
(Hewlett-Packard Company -> HP) C:\Program Files (x86)\HP\Shared\hpqwmiex.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [629152 2017-03-18] (Microsoft Windows -> Microsoft Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8843784 2016-08-15] (Realtek Semiconductor Corp. -> Realtek Semiconductor)
HKLM\...\Run: [WindowsDefender] => C:\Program Files\Windows Defender\MSASCuiL.exe [629152 2017-03-18] (Microsoft Windows -> Microsoft Corporation)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe [705784 2016-06-20] (HP Inc. -> HP Inc.)
HKLM-x32\...\Run: [HPRadioMgr] => C:\Program Files (x86)\HP\HP Wireless Button Driver\HPRadioMgr64.exe [324488 2016-08-02] (HP Inc. -> HP)
HKLM\Software\Microsoft\Active Setup\Installed Components: [>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] -> %SystemRoot%\inf\unregmp2.exe /ShowWMP
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP JumpStart Launch.lnk [2017-04-13]
ShortcutTarget: HP JumpStart Launch.lnk -> c:\Windows\Installer\{B90CB0DE-2E60-41C4-9857-466EB98192BF}\HPlogo_blue.ico () [File not signed]
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 209.18.47.63 209.18.47.62
Tcpip\..\Interfaces\{8cff600f-8926-484d-a0bc-588216a80a4f}: [DhcpNameServer] 40.23.1.12
Tcpip\..\Interfaces\{f3d7273a-6a58-479e-9058-c770f8f62a19}: [DhcpNameServer] 209.18.47.63 209.18.47.62
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp17win10.msn.com/?pc=HCTE
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp17win10.msn.com/?pc=HCTE
HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp17win10.msn.com/?pc=HCTE
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2019-01-14] (Microsoft Corporation -> Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2016-08-23] (Hewlett-Packard Company -> HP Inc.)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-08-23] (Hewlett-Packard Company -> HP Inc.)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-04-07] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-04-07] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-04-07] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-04-07] (Microsoft Corporation -> Microsoft Corporation)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll [2018-09-28] (McAfee, Inc. -> McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll [2018-09-28] (McAfee, Inc. -> McAfee, Inc.)
FireFox:
========
FF HKLM\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSKHKLM => not found
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK
FF Extension: (McAfee Anti-Spam Thunderbird Extension) - C:\Program Files\McAfee\MSK [2018-11-23] [Legacy] [not signed]
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL [2018-09-28] (McAfee, Inc. -> )
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.56 -> C:\Program Files (x86)\Intel\TXE Components\IPT\npIntelWebAPIIPT.dll [2014-07-02] (Intel® Identity Protection Technology Software -> Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\TXE Components\IPT\npIntelWebAPIUpdater.dll [2014-07-02] (Intel® Identity Protection Technology Software -> Intel Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL [2018-09-28] (McAfee, Inc. -> )
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2019-04-07] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2016-09-01] (WildTangent Inc -> )
==================== Services (Whitelisted) ====================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
S2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [11082312 2019-03-28] (Microsoft Corporation -> Microsoft Corporation)
S2 dbupdate; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2018-11-04] (Dropbox, Inc -> Dropbox, Inc.)
S3 dbupdatem; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2018-11-04] (Dropbox, Inc -> Dropbox, Inc.)
R2 esifsvc; C:\WINDOWS\SysWOW64\esif_uf.exe [1392792 2016-07-12] (Intel® Software -> Intel Corporation)
S2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [350064 2016-09-01] (WildTangent Inc -> WildTangent)
R2 HP Comm Recover; C:\Program Files\HPCommRecovery\HPCommRecovery.exe [897536 2016-09-09] (HP Inc.) [File not signed]
R2 HP Orbit Service; C:\Program Files\HP\HP Orbit Service\HPOrbitService.exe [3316576 2016-08-09] (HP Inc. -> HP Inc.)
R2 HPJumpStartBridge; c:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartBridge.exe [461848 2016-08-05] (HP Inc. -> HP Inc.)
R3 hpqcaslwmiex; C:\Program Files (x86)\HP\Shared\hpqwmiex.exe [1031704 2016-06-04] (Hewlett-Packard Company -> HP)
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [347512 2018-12-06] (HP Inc. -> HP Inc.)
R2 HPWMISVC; c:\Program Files (x86)\HP\HP System Event\HPWMISVC.exe [631800 2016-06-20] (HP Inc. -> HP Inc.)
R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [350312 2016-07-12] (Intel Corporation - pGFX -> Intel Corporation)
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [887784 2015-09-03] (Intel® Trusted Connect Service -> Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\TXE Components\DAL\jhi_service.exe [174368 2015-04-21] (Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation)
R2 McAPExe; C:\Program Files\Common Files\McAfee\VSCore_18_9\McApExe.exe [729320 2018-10-05] (McAfee, Inc. -> McAfee, Inc.)
S3 McAWFwk; C:\Program Files\Common Files\McAfee\ActWiz\McAWFwk.exe [419096 2016-04-01] (McAfee, Inc. -> McAfee, Inc.)
R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\3.0.127.0\\McCSPServiceHost.exe [2159464 2018-06-29] (McAfee, Inc. -> McAfee, Inc.)
S3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [366960 2018-08-27] (McAfee, Inc. -> McAfee, LLC)
R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe [590712 2018-08-27] (McAfee, Inc. -> McAfee, LLC)
R3 mfevtp; C:\windows\system32\mfevtps.exe [499576 2018-08-27] (McAfee, Inc. -> McAfee, LLC)
R2 ModuleCoreService; C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe [1690976 2018-09-25] (McAfee, Inc. -> McAfee, Inc.)
R2 PEFService; C:\Program Files\Common Files\McAfee\PEF\CORE\PEFService.exe [1316024 2018-07-25] (McAfee, Inc. -> McAfee, Inc.)
R2 RichVideo64; C:\Program Files\CyberLink\Shared files\RichVideo64.exe [614664 2016-03-23] (CyberLink Corp. -> CyberLink)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [314624 2016-08-15] (Realtek Semiconductor Corp -> Realtek Semiconductor)
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [278616 2017-08-18] (Synaptics Incorporated -> Synaptics Incorporated)
R3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\NisSrv.exe [3880120 2019-01-08] (Microsoft Corporation -> Microsoft Corporation)
R2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe [114208 2019-01-08] (Microsoft Corporation -> Microsoft Corporation)
===================== Drivers (Whitelisted) ======================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 cfwids; C:\WINDOWS\System32\drivers\cfwids.sys [77120 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R3 dptf_acpi; C:\WINDOWS\System32\drivers\dptf_acpi.sys [55784 2016-07-12] (Intel® Software -> Intel Corporation)
R3 dptf_cpu; C:\WINDOWS\System32\drivers\dptf_cpu.sys [52200 2016-07-12] (Intel® Software -> Intel Corporation)
R3 esif_lf; C:\WINDOWS\system32\DRIVERS\esif_lf.sys [260072 2016-07-12] (Intel® Software -> Intel Corporation)
S3 HipShieldK; C:\WINDOWS\System32\drivers\HipShieldK.sys [235784 2018-10-03] (McAfee, Inc. -> McAfee, Inc.)
S3 iagpioe; C:\WINDOWS\System32\drivers\iagpioe.sys [41984 2015-06-03] (Microsoft Windows Hardware Compatibility Publisher -> Intel® Corporation)
S3 iai2ce; C:\WINDOWS\System32\drivers\iai2ce.sys [90112 2015-07-07] (Microsoft Windows Hardware Compatibility Publisher -> Intel® Corporation)
S3 iauarte; C:\WINDOWS\System32\drivers\iauarte.sys [112640 2015-06-03] (Microsoft Windows Hardware Compatibility Publisher -> Intel® Corporation)
R3 igfxLP; C:\WINDOWS\system32\DRIVERS\igdkmd64lp.sys [5744568 2016-07-12] (Intel Corporation - pGFX -> Intel Corporation)
R3 mfeaack; C:\WINDOWS\System32\drivers\mfeaack.sys [508736 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R3 mfeavfk; C:\WINDOWS\System32\drivers\mfeavfk.sys [371520 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [85632 2018-10-04] (Microsoft Windows Early Launch Anti-malware Publisher -> McAfee, LLC)
R3 mfefirek; C:\WINDOWS\System32\drivers\mfefirek.sys [515392 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R0 mfehidk; C:\WINDOWS\System32\drivers\mfehidk.sys [975168 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R3 mfencbdc; C:\WINDOWS\System32\DRIVERS\mfencbdc.sys [560944 2018-10-02] (McAfee, Inc. -> McAfee LLC.)
S3 mfencrk; C:\WINDOWS\System32\DRIVERS\mfencrk.sys [108840 2018-10-02] (McAfee, Inc. -> McAfee LLC.)
R3 mfeplk; C:\WINDOWS\System32\drivers\mfeplk.sys [117568 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R0 mfewfpk; C:\WINDOWS\System32\drivers\mfewfpk.sys [253760 2018-10-04] (McAfee, Inc. -> McAfee, LLC)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [943112 2016-08-05] (Realtek Semiconductor Corp. -> Realtek )
S3 RTSUER; C:\WINDOWS\system32\Drivers\RtsUer.sys [418784 2016-12-21] (Realtek Semiconductor Corp. -> Realsil Semiconductor Corporation)
R3 RTWlanE; C:\WINDOWS\system32\DRIVERS\rtwlane.sys [6804480 2017-05-03] (Realtek Semiconductor Corp. -> Realtek Semiconductor Corporation )
R3 TXEIx64; C:\WINDOWS\System32\drivers\TXEIx64.sys [146200 2015-10-15] (Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation)
S0 WdBoot; C:\WINDOWS\System32\drivers\wd\WdBoot.sys [46680 2019-01-08] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
R0 WdFilter; C:\WINDOWS\System32\drivers\wd\WdFilter.sys [330936 2019-01-08] (Microsoft Windows -> Microsoft Corporation)
R3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [62136 2019-01-08] (Microsoft Windows -> Microsoft Corporation)
R3 WirelessButtonDriver64; C:\WINDOWS\System32\drivers\WirelessButtonDriver64.sys [30368 2017-06-21] (HP Inc. -> HP)
U3 aspnet_state; no ImagePath
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One month (created) ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2019-04-07 15:13 - 2019-04-07 15:18 - 000021020 _____ C:\Users\minij\Desktop\FRST.txt
2019-04-07 15:12 - 2019-04-07 15:13 - 000000000 ____D C:\FRST
2019-04-07 15:11 - 2019-04-07 15:11 - 002434048 _____ (Farbar) C:\Users\minij\Desktop\FRST64.exe
2019-04-07 15:05 - 2019-04-07 15:05 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2019-04-07 14:48 - 2019-04-07 14:48 - 000000000 ___HD C:\ProgramData\temp
==================== One month (modified) ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2019-04-07 15:19 - 2018-11-04 16:35 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2019-04-07 15:15 - 2018-11-04 16:35 - 000000000 ___HD C:\Program Files\WindowsApps
2019-04-07 15:15 - 2017-01-20 10:45 - 000000000 ____D C:\Program Files (x86)\Microsoft Office
2019-04-07 15:13 - 2018-11-04 16:35 - 000000000 ____D C:\WINDOWS\AppReadiness
2019-04-07 15:10 - 2018-11-20 13:32 - 000000000 ____D C:\Users\minij\AppData\Roaming\hpqLog
2019-04-07 15:05 - 2018-11-04 19:52 - 000004008 _____ C:\WINDOWS\System32\Tasks\DropboxUpdateTaskMachineUA
2019-04-07 15:05 - 2018-11-04 19:52 - 000003776 _____ C:\WINDOWS\System32\Tasks\DropboxUpdateTaskMachineCore
2019-04-07 15:05 - 2017-01-20 10:45 - 000000948 _____ C:\WINDOWS\Tasks\DropboxUpdateTaskMachineUA.job
2019-04-07 15:05 - 2017-01-20 10:45 - 000000944 _____ C:\WINDOWS\Tasks\DropboxUpdateTaskMachineCore.job
2019-04-07 15:04 - 2018-11-04 19:52 - 000000000 ____D C:\WINDOWS\System32\Tasks\McAfee
2019-04-07 14:55 - 2018-11-04 19:54 - 001127560 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2019-04-07 14:53 - 2018-11-04 19:21 - 000000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2019-04-07 14:53 - 2018-11-04 17:19 - 000000000 __SHD C:\Users\minij\IntelGraphicsProfiles
2019-04-07 14:53 - 2018-11-04 17:11 - 000000000 ____D C:\Users\minij
2019-04-07 14:52 - 2018-11-04 19:14 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2019-04-07 14:49 - 2018-11-04 16:15 - 000032768 _____ C:\WINDOWS\system32\config\ELAM
2019-04-07 14:47 - 2018-11-04 19:52 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
==================== Bamital & volsnap ======================
(There is no automatic fix for files that do not pass verification.)
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\dllhost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\dllhost.exe => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2019-01-22 16:49
==================== End of FRST.txt ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17.03.2019
Ran by minij (07-04-2019 15:21:11)
Running from C:\Users\minij\Desktop
Windows 10 Home Version 1703 15063.1387 (X64) (2018-11-04 23:55:46)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================
Administrator (S-1-5-21-2197453201-3331448601-2838413165-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-2197453201-3331448601-2838413165-503 - Limited - Disabled)
Guest (S-1-5-21-2197453201-3331448601-2838413165-501 - Limited - Disabled)
minij (S-1-5-21-2197453201-3331448601-2838413165-1001 - Administrator - Enabled) => C:\Users\minij
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: McAfee VirusScan (Disabled - Up to date) {8BCDACFA-D264-3528-5EF8-E94FD0BC1FBC}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: McAfee VirusScan (Disabled - Up to date) {30AC4D1E-F45E-3AA6-6448-D23DAB3B5501}
FW: McAfee Firewall (Disabled) {B3F62DDF-980B-3470-75A7-407A2E6F58C7}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
Barn Yarn Collector's Edition (HKLM-x32\...\WTA-9179bae2-e03d-48a4-87c8-dd6f02213d47) (Version: 3.0.2.48 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CyberLink Power Media Player 14 (HKLM-x32\...\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}) (Version: 14.0.5.6909 - CyberLink Corp.)
CyberLink PowerDirector 14 (HKLM-x32\...\{6BADCD73-E925-46F7-A295-FF2448632728}) (Version: 14.0.2.3309 - CyberLink Corp.)
Dropbox 25 GB (HKLM-x32\...\{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.189.1 - Dropbox, Inc.) Hidden
Energy Star (HKLM\...\{5CB22648-35F8-41BC-9C35-1E41FE6E12A5}) (Version: 1.1.1 - HP Inc.)
HP Audio Switch (HKLM-x32\...\{439BB4C2-432F-474A-9EAE-D933E4772FDC}) (Version: 1.0.137.0 - HP Inc.)
HP CoolSense (HKLM-x32\...\{0C723C74-62DF-4B35-9490-A207546D866D}) (Version: 2.21.4 - HP Inc.)
HP Documentation (HKLM\...\HP_Documentation) (Version:  - HP)
HP ePrint SW (HKLM-x32\...\{b0ebf7ff-6b1a-4a92-9c85-6915be1962b9}) (Version: 5.1.19895 - HP Inc.)
HP JumpStart Bridge (HKLM-x32\...\{9B252E0D-7B31-48A6-B01E-B5CCBA286E8E}) (Version: 1.1.0.168 - HP Inc.)
HP JumpStart Launch (HKLM-x32\...\{B90CB0DE-2E60-41C4-9857-466EB98192BF}) (Version: 1.1.158.0 - HP Inc.)
HP Orbit (HKLM-x32\...\{94fe0719-8e44-4833-a106-b54ad117949f}) (Version: 1.0.0.191 - HP Inc.)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.8357.5639 - HP Inc.)
HP Support Assistant (HKLM-x32\...\{56D27851-B9A6-430F-875A-E2D7A3802C7B}) (Version: 8.7.50.3 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{E7F7C2F3-0BEF-471A-A6F3-4B43002034F4}) (Version: 12.10.49.21 - HP Inc.)
HP Sure Connect (HKLM-x32\...\{6468C4A5-E47E-405F-B675-A70A70983EA6}) (Version: 1.0.0.28 - HP Inc.)
HP System Event Utility (HKLM-x32\...\{29E20347-C62F-4657-938E-876A182B67F1}) (Version: 1.4.14 - HP Inc.)
HP Wireless Button Driver (HKLM-x32\...\{099DAD2B-56C5-4919-9F82-418C2A018CAE}) (Version: 1.1.18.1 - HP)
Intel® Chipset Device Software (HKLM-x32\...\{d9719db8-d532-496c-9f2b-eeb1f69f7d89}) (Version: 10.1.1.34 - Intel® Corporation) Hidden
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.1.10605.221 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.15.4248 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 2.0.0.1094 - Intel Corporation)
Letter Quest - Grimm's Journey (HKLM-x32\...\WTA-7628f959-448d-47a3-91af-ea68eae46d9c) (Version: 3.0.2.118 - WildTangent) Hidden
McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 16.0 R16 - McAfee, Inc.)
Microsoft Office Home and Student 2016 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 16.0.11425.20202 - Microsoft Corporation)
Microsoft OneDrive (HKU\.DEFAULT\...\OneDriveSetup.exe) (Version: 18.151.0729.0013 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\...\OneDriveSetup.exe) (Version: 18.222.1104.0007 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Mystika 2 (HKLM-x32\...\WTA-e74697aa-1374-4c63-9700-8d05c8036d26) (Version: 1.1.2.4 - WildTangent) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.11425.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.11425.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.11425.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.11425.20202 - Microsoft Corporation) Hidden
osrss (HKLM-x32\...\{1BA1133B-1C7A-41A0-8CBF-9B993E63D296}) (Version: 1.0.0 - Microsoft Corporation) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.370.141 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.10.714.2016 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7898 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.76 - REALTEK Semiconductor Corp.)
Runefall (HKLM-x32\...\WTA-20ec174c-ebb1-451e-8f5f-641f4dd0f911) (Version: 3.0.2.126 - WildTangent) Hidden
Sparkle 2 (HKLM-x32\...\WTA-f3babccf-9a4a-4b47-8cf5-2fa37d308009) (Version: 3.0.2.51 - WildTangent) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.3.31.31 - Synaptics Incorporated)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{F814D094-197F-43C8-87FA-3210BB780486}) (Version: 2.53.0.0 - Microsoft Corporation)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.1.0.28 - WildTangent)
WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.1.1.14 - WildTangent) Hidden
Windows Driver Package - Intel Corporation (iagpioe) System  (05/21/2015 604.10120.2652.361) (HKLM\...\AF9226384B030787C4D0F761A23F48F7649D6D17) (Version: 05/21/2015 604.10120.2652.361 - Intel Corporation)
Windows Driver Package - Intel Corporation (iai2ce) System  (06/30/2015 604.10146.2643.2818) (HKLM\...\42CFE5B10021C15BFC08687E1D339C8BB3D32DDA) (Version: 06/30/2015 604.10146.2643.2818 - Intel Corporation)
Windows Driver Package - Intel Corporation (iauarte) System  (05/21/2015 604.10120.2653.391) (HKLM\...\1D4FF76A05A14FF5BA3636A41E0AB237F3A55E14) (Version: 05/21/2015 604.10120.2653.391 - Intel Corporation)
Windows Setup Remediations (x64) (KB4023057) (HKLM\...\{5534e02f-0f5d-40dd-ba92-bea38d22384d}.sdb) (Version:  - )
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
CustomCLSID: HKU\S-1-5-21-2197453201-3331448601-2838413165-1001_Classes\CLSID\{018D5C66-4533-4307-9B53-224DE2ED1FE6} -> [OneDrive] => {a52bba46-e9e1-435f-b3d9-28daa648c0f6}
CustomCLSID: HKU\S-1-5-21-2197453201-3331448601-2838413165-1001_Classes\CLSID\{D9AC5E73-BB10-467b-B884-AA1E475C51F5}\Shell\Open\Command -> C:\Program Files\Synaptics\SynTP\SynTPCpl.dll (Synaptics Incorporated -> Synaptics Incorporated)
ContextMenuHandlers1: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\mcafee\msc\McCtxMenuFrmWrk.dll [2018-09-28] (McAfee, Inc. -> McAfee, Inc.)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File
ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2016-07-12] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation)
ContextMenuHandlers6: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\mcafee\msc\McCtxMenuFrmWrk.dll [2018-09-28] (McAfee, Inc. -> McAfee, Inc.)
==================== Scheduled Tasks (Whitelisted) =============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {0D380207-755B-4659-8999-740DC32D0991} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MpCmdRun.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {10256731-4AF7-44F1-863A-32AA9B8CF1FE} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {15715373-7884-42CE-AC13-0675E347EE3D} - System32\Tasks\McAfeeLogon => C:\Program Files\Common Files\McAfee\platform\McUICnt.exe (McAfee, Inc. -> McAfee, Inc.)
Task: {1C9DAF14-3E7F-4E15-86F2-B9A7F9698FC2} - System32\Tasks\Microsoft\Office\Office Feature Updates => C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\Microsoft Shared\Office16\sdxhelper.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {29B0450B-3692-4965-9849-FEBDC26F1BC4} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe (HP Inc. -> HP Inc.)
Task: {2B8E0383-547F-4E86-AFAA-32CAB61B7532} - System32\Tasks\HPJumpStartProvider => C:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartProvider.exe (HP Inc. -> )
Task: {35103FC1-BFB8-4FF5-8D43-398083F7F6EA} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {3512366A-0986-425C-9E6C-539F7C4918F7} - System32\Tasks\HPEA3JOBS => C:\Program [Argument = Files\HP\HP ePrint\hpeprint.exe /CheckJobs]
Task: {4173C4BE-D620-44CC-B323-6E21AAD0BC77} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe (Hewlett Packard -> HP Inc.)
Task: {4D779255-77B6-41B1-89C6-83031F6FAF28} - System32\Tasks\DropboxUpdateTaskMachineCore => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe (Dropbox, Inc -> Dropbox, Inc.)
Task: {54BBF16B-8AA7-4402-B9AB-83DC374C8179} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe (HP Inc. -> HP Inc.)
Task: {590B2504-35C5-486C-AD0A-6D76AC99DE8F} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MpCmdRun.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {596CC529-3F85-446F-B446-3E0342F12F55} - System32\Tasks\DropboxOEM => C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe (Dropbox, Inc -> )
Task: {6BB934B3-A648-4EBA-8534-19D979BEAB79} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSFReport.exe (HP Inc. -> HP Inc.)
Task: {810E0899-04F7-426D-A74A-32598CA4ABAA} - System32\Tasks\McAfee\DAD.Execute.Updates => C:\Program Files\Common Files\McAfee\DynamicAppDownloader\1.1.207\DADUpdater.exe (McAfee, Inc. -> McAfee, Inc.)
Task: {87BC0198-0A60-4DA5-AAC2-C79840C7770C} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MpCmdRun.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {883E1B80-9B8F-477A-A3CD-876A93497607} - System32\Tasks\DropboxUpdateTaskMachineUA => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe (Dropbox, Inc -> Dropbox, Inc.)
Task: {A147522D-5B5A-4310-86D5-ADCF632004D9} - System32\Tasks\Hewlett-Packard\HP Active Health\HP Active Health Scan (HPSA) => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe (HP Inc. -> HP Inc.)
Task: {A3A9EA55-7057-4412-93C4-E2FE52C7EF98} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe (HP Inc. -> HP Inc.)
Task: {ADA1C252-F3DF-4E05-A081-32AC9D640AE8} - System32\Tasks\HP\HP CoolSense\HP CoolSense Start at Logon => C:\Program Files (x86)\HP\HP CoolSense\CoolSense.exe (Hewlett-Packard Company -> HP Development Company, L.P.)
Task: {B29F73AD-94F3-415C-AECA-6D0DF9915FAA} - System32\Tasks\Microsoft\Office\Office Feature Updates Logon => C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\Microsoft Shared\Office16\sdxhelper.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {C3348C22-2EB9-463E-8550-28BCBDCDECDB} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MpCmdRun.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {D0ADCC31-D1AF-4033-B321-D03D2AD48FBC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Product Configurator => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\ProductConfig.exe (HP Inc. -> HP Inc.)
Task: {E41B24B7-9F88-44B9-BE64-B6883DC68C26} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {E4C77AEF-C26B-4591-987B-776276E86909} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe (Microsoft Corporation -> Microsoft Corporation)
"C:\Windows\System32\Tasks\McAfee\McAfee Idle Detection Task" was unlocked. <==== ATTENTION
Task: {E92319D0-8220-4C8F-9DB6-C1AADDB4796D} - System32\Tasks\McAfee\McAfee Idle Detection Task
Task: {F700FFB7-1A46-48E5-9B70-EA7407DD9346} - System32\Tasks\HPAudioSwitch => C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe (HP Inc. -> HP Inc.)
Task: {F8FEE38E-C917-46D9-A510-DEFDB22F151D} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe (HP Inc. -> HP Inc.)
Task: {FCF5E5A4-E949-4348-8950-85B0664F864A} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {FCF5E5A4-E949-4348-8950-85B0664F864A} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe (Microsoft Corporation -> Microsoft Corporation)
Task: {FD656AE6-11F3-406D-A000-978D8B6577FD} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee VirusScan\upgrade.exe (McAfee, Inc. -> McAfee, Inc.)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\WINDOWS\Tasks\DropboxUpdateTaskMachineCore.job => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
Task: C:\WINDOWS\Tasks\DropboxUpdateTaskMachineUA.job => C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe
==================== Shortcuts & WMI ========================
(The entries could be listed to be restored or removed.)

ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Priceline.com.lnk -> C:\Program Files (x86)\HP\Shared\WizLink.exe () -> hxxp://secure.rezserver.com/sdk/v1/LinkFwd?refid=7684&destination=priceline&refclickid=square
ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VUDU - Streaming Movies.lnk -> C:\Program Files (x86)\HP\Shared\WizLink.exe () -> hxxp://js.redirect.hp.com/jumpstation?bd=all&c=*&locale=en_us&pf=cnnb&s=VUDU_URL&tp=startmenu
==================== Loaded Modules (Whitelisted) ==============
2017-01-20 10:42 - 2016-09-09 18:47 - 000897536 _____ (HP Inc.) [File not signed] C:\Program Files\HPCommRecovery\HPCommRecovery.exe
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\iai2ce.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ModuleCoreService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcapexe => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeplk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeplk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ModuleCoreService => ""="Service"
==================== Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2016-07-16 07:47 - 2016-07-16 07:45 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts

==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path: C:\Program Files (x86)\Intel\TXE Components\TCS\;C:\Program Files\Intel\TXE Components\TCS\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\TXE Components\DAL\;C:\Program Files (x86)\Intel\TXE Components\DAL\;C:\Program Files\Intel\TXE Components\IPT\;C:\Program Files (x86)\Intel\TXE Components\IPT\
HKU\S-1-5-21-2197453201-3331448601-2838413165-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\Web\Wallpaper\HP Backgrounds\backgroundDefault.jpg
DNS Servers: 209.18.47.63 - 209.18.47.62
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: )
Windows Firewall is enabled.
==================== MSCONFIG/TASK MANAGER disabled items ==
If an entry is included in the fixlist, it will be removed.

==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [{8C88FECD-9B3A-4CD4-8CE1-BFE5D94CF613}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe (McAfee, Inc. -> McAfee, Inc.)
FirewallRules: [{AB1B8AD5-A033-4120-971D-D58CC93C9D4B}] => (Allow) C:\Program Files\CyberLink\PowerDirector14\PDR10.EXE No File
FirewallRules: [{B0254338-5D37-481C-AD3B-F18F9368C4DB}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Movie\PowerDVD Cinema\PowerDVDCinema.exe (CyberLink Corp. -> CyberLink Corp.)
FirewallRules: [{6C4E7BAB-0945-40B0-9B08-336D16A6500E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Movie\PowerDVDMovie.exe (CyberLink Corp. -> CyberLink Corp.)
FirewallRules: [{3C518726-BB6C-4537-887D-7ED5D847EAB5}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exe No File
FirewallRules: [{8B7EDD0C-019C-4E84-96AD-AC766BD0DCC4}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Kernel\DMS\CLMSServerPDVD14.exe (CyberLink Corp. -> CyberLink)
FirewallRules: [{62741850-0438-40A3-B8A7-BE243CD7BC94}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD.exe (CyberLink Corp. -> CyberLink Corp.)
FirewallRules: [{6527387C-3361-4D6E-B3D9-837E4BFCF14E}] => (Allow) LPort=13148
FirewallRules: [{BDF30AA4-E69C-4281-8E39-C798D74A2EE8}] => (Allow) C:\Program Files\HP\HP Orbit Service\HPOrbitService.exe (HP Inc. -> HP Inc.)
FirewallRules: [{23EF237F-F8AC-4802-B196-B8631831F41D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{84DD1ADC-4B1B-47F3-8AEA-B1FCCAAC451C}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{BE2D54E8-257D-4387-AB45-917C8681DCA2}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{C832ACA3-83C6-4912-9056-E1568D52CA66}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{DC56BABD-3974-4273-9C85-597A3EBFEC3E}] => (Allow) C:\Program Files (x86)\Common Files\Mcafee\MMSSHost\MMSSHost.exe (McAfee, Inc. -> McAfee, Inc.)
FirewallRules: [{323CA891-5538-4E79-A0C2-1DDDA372BC40}] => (Allow) C:\Program Files\Common Files\McAfee\MMSSHost\MMSSHost.exe (McAfee, Inc. -> McAfee, Inc.)
==================== Restore Points =========================
08-01-2019 15:08:11 Windows Update
14-01-2019 11:55:50 Windows Update
22-01-2019 16:21:20 Windows Update
==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================
Application errors:
==================
Error: (04/07/2019 03:08:02 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (04/07/2019 02:57:44 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "aspnet_state" in DLL "C:\Windows\System32\aspnet_counters.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (04/07/2019 02:57:44 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "ASP.NET_4.0.30319" in DLL "C:\Windows\System32\aspnet_counters.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (04/07/2019 02:57:44 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "ASP.NET" in DLL "C:\Windows\System32\aspnet_counters.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (01/22/2019 05:06:51 PM) (Source: COM) (EventID: 10031) (User: )
Description: An unmarshaling policy check was performed when unmarshaling a custom marshaled object and the class {41FD88F7-F295-4D39-91AC-A85F3149A05B} was rejected
Error: (01/22/2019 04:19:25 PM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x305; CorrelationId: {4D76304D-5B61-455E-9321-D9AB116C4392}
Error: (01/22/2019 04:03:03 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Error: (01/22/2019 04:03:03 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "aspnet_state" in DLL "C:\Windows\System32\aspnet_counters.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

System errors:
=============
Error: (04/07/2019 03:24:19 PM) (Source: DCOM) (EventID: 10016) (User: LAPTOP-EVIFAQQJ)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 and APPID
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 to the user LAPTOP-EVIFAQQJ\minij SID (S-1-5-21-2197453201-3331448601-2838413165-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ContentDeliveryManager_10.0.15063.0_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283318427-1255436723). This security permission can be modified using the Component Services administrative tool.
Error: (04/07/2019 03:20:22 PM) (Source: DCOM) (EventID: 10016) (User: LAPTOP-EVIFAQQJ)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 and APPID
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 to the user LAPTOP-EVIFAQQJ\minij SID (S-1-5-21-2197453201-3331448601-2838413165-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ContentDeliveryManager_10.0.15063.0_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283318427-1255436723). This security permission can be modified using the Component Services administrative tool.
Error: (04/07/2019 03:04:46 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Interactive Services Detection service terminated with the following error:
Incorrect function.
Error: (04/07/2019 02:47:18 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The CldFlt service failed to start due to the following error:
The request is not supported.
Error: (04/07/2019 02:47:19 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 5:05:10 PM on ‎1/‎22/‎2019 was unexpected.
Error: (01/22/2019 04:46:17 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Feature update to Windows 10, version 1803.
Error: (01/22/2019 04:29:30 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Error: (01/22/2019 04:22:58 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Interactive Services Detection service terminated with the following error:
Incorrect function.

Windows Defender:
===================================
Date: 2019-01-14 20:25:35.544
Description:
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {BC08D6F0-A93A-4C87-A78D-0D4692A1A9F9}
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2019-01-08 17:02:22.519
Description:
Windows Defender Antivirus scan has been stopped before completion.
Scan ID: {00EEEC30-00D3-41E9-B961-DF84C3F905E2}
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2019-04-07 15:00:42.293
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.283.3511.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.15500.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved
Date: 2019-04-07 15:00:42.292
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.283.3511.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.15500.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved
Date: 2019-04-07 15:00:42.291
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.283.3511.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.15500.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved
Date: 2019-04-07 15:00:42.222
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.283.3511.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.15500.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved
Date: 2019-04-07 15:00:42.221
Description:
Windows Defender Antivirus has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.283.3511.0
Update Source: Microsoft Malware Protection Center
Signature Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.15500.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved
CodeIntegrity:
===================================
Date: 2019-04-07 15:11:23.525
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2019-04-07 15:11:23.511
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2019-01-22 15:15:07.539
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2019-01-22 15:15:07.531
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2019-01-22 13:55:19.654
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.
Date: 2019-01-22 13:55:19.647
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.
Date: 2019-01-14 10:55:44.700
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2019-01-14 10:55:44.694
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.1812.3-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
==================== Memory info ===========================
Processor: Intel® Celeron® CPU N3060 @ 1.60GHz
Percentage of memory in use: 75%
Total physical RAM: 4001.58 MB
Available physical RAM: 986.26 MB
Total Virtual: 5729.58 MB
Available Virtual: 2223.98 MB
==================== Drives ================================
Drive c: (Windows) (Fixed) (Total:453.42 GB) (Free:400.97 GB) NTFS
Drive d: (RECOVERY) (Fixed) (Total:11.11 GB) (Free:1.35 GB) NTFS ==>[system with boot components (obtained from drive)]
\\?\Volume{57ce61e1-57df-40b5-a9e8-e6b723ce3393}\ () (Fixed) (Total:0.96 GB) (Free:0.3 GB) NTFS
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 5CACAAE6)
Partition: GPT.
==================== End of Addition.txt ============================

 


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#2
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts
Hi,

Welcome. :)

No malware was found in your logs. Most likely, you ran across a scam website that claims your computer is infected, and you need to call "tech support" to have them fix it. These are scam websites.
You can read more about them here:
https://www.bleeping...-support-scams/

------------------------------------------

Please run these scans with SystemLook and ESET Online Scanner, just to err on the side of caution:


Download the right version of SystemLook for your operating system:

SystemLook (64 bit)
SystemLook (32 bit)

and save it to your desktop.

Right-click on SystemLook_x64.exe or SystemLook.exe and select Run as Administrator.

Copy the contents of the below code box into the text window of SystemLook:

:dir
C:\Users\minij\AppData\Roaming\hpqLog
Click Look to begin the scan.

When the scan is complete, the results will open in Notepad (SystemLook.txt)
Copy and paste the contents of SystemLook.txt into your next reply.

------------------------------------------

Download ESET Online Scanner and save it to your desktop.
  • Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
  • Click on Get Started.
  • Another window will appear - select Get Started. Select whether you would like to send anonymous data to ESET.
  • Click on the Full Scan option.
  • Click on the option to Enable ESET to detect and remove potentially unwanted applications, and select Start scan.
  • ESET will now begin scanning your computer. This may take some time.
  • When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop with a name like ESETlog.txt. Click on Continue.
  • ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
  • On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
  • On your desktop, a file will be created called ESETlog.txt. Open it, then copy and paste its contents into your next reply.
------------------------------------------

In your next reply, please include:
  • SystemLook.txt
  • ESET Log

  • 0

#3
butterrice

butterrice

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 351 posts
Hi!

I began the scans last night. I will post later after work today. I just did not want you to think I forgot or was purposely not responding.

Thank you.
  • 0

#4
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts
No problem. :thumbsup:
  • 0

#5
butterrice

butterrice

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  • Member
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  • 351 posts
SystemLook 30.07.11 by jpshortstuff
Log created at 22:31 on 07/04/2019 by minij
Administrator - Elevation successful
========== dir ==========
C:\Users\minij\AppData\Roaming\hpqLog - Parameters: "(none)"
---Files---
HpCaslUtils.log --a---- 3 bytes [19:10 07/04/2019] [19:10 07/04/2019]
HpCaslUtils64.log --a---- 3 bytes [17:32 20/11/2018] [17:32 20/11/2018]
---Folders---
None found.
-= EOF =-

 

 

4/8/2019 20:53:08 PM
Files scanned: 295429
Infected files: 1
Cleaned threats: 1
Total scan time 21:41:37
Scan status: Finished
 


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#6
iMacg3

iMacg3

    GeekU Mod

  • GeekU Moderator
  • 657 posts

Hi,

If all is well:

Uninstall FRST
  • Right-click on Frst.exe/Frst64.exe and select Rename
  • Rename the file to Uninstall.exe
  • Double-click on Uninstall.exe to uninstall FRST
Delete any other tools we used in the cleanup process.
----------------------------------------------------
Some tips to keep your computer safe on the Internet

Make sure to use strong passwords. There are password managers (for example, Bitwarden) that can help you use secure passwords, and keep track of them.

How to create a strong password
----------------------------------------------------
Keeping software up-to-date is important as well. Programs such as UCheck, Heimdal Free, or PatchMyPC can help keep software on your computer up-to-date.

To keep your operating system up-to-date, make sure that Windows Update is enabled on your computer.
----------------------------------------------------
Here are some articles about how to keep your computer safe on the internet -

Simple and easy ways to keep your computer safe and secure on the Internet - by Lawrence Abrams

Answers to common security questions - Best Practices - by quietman7

COMPUTER SECURITY - a short guide to staying safer online - Malware Removal

PC Safety and Security - What Do I Need? - Tech Support Forum
----------------------------------------------------
Let me know if you have any questions, or if this topic can be closed.

Safe surfing :)
  • 0

#7
butterrice

butterrice

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 351 posts

Everything is good! Thank you!


  • 0

#8
iMacg3

iMacg3

    GeekU Mod

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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