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Boot issues, Sometimes?

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#1
Dsteines

Dsteines

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Hello, i recently built my own PC , I installed my OS via a USB and my main boot drive is my SSD (C:) drive. I sometimes get a blue screen while booting with a message of "A required device isn't connected or cannot be accessed " or something similar to this. It's around 40-50% of the times i boot my PC that this happens, and i thought it was odd that it was only sometimes and not every time. The only thing i really read is using the windows repair function with the boot device but i unfortunately don't have that, but i can re-download the same OS onto the USB and attempt this? i was wondering if anybody here would have any input re-guarding this before i attempted that.

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#2
phillpower2

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:welcome:   Dsteines,

 

Is your computer working ok at the moment, if yes, see the below, if no, just advise us of such.

 

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

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#3
Dsteines

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For some reason or another it is unable to connect to the publishing server for Speccy however i saved it and can upload it on here if that's fine.


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#4
phillpower2

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You can upload the txt doc if you like but can I ask that you delete any product keys first.


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#5
Dsteines

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I do not see any product keys and hope i didn't miss anything, i deleted my IP i doubt it was necessary but i did lol.

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#6
phillpower2

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 I sometimes get a blue screen while booting with a message of "A required device isn't connected or cannot be accessed " or something similar to this. It's around 40-50% of the times i boot my PC that this happens, 

 

 

What you described in your OP suggests a possible loose cable to the boot device, is the SSD out of the box new and have you checked that both the SATA and the power connections are secure.

 

Regarding the info in your Speccy report, something looks amiss with your RAM and the MBs voltage, couple of questions if I may;

 

What is the brand and model name or number of the PSU.

 

What is the brand and model name or number of the 16GB stick of RAM that you have, post a link to it if you can.

 

What slot on the MB is the stick of RAM in, call them slots 1 to 4 with slot 1 being the nearest to the processor.

 

RAM
16.0GB Single-Channel Unknown @ 266MHz (15-15-15-36)
 
Voltage
CPU CORE 1.210 V
MEMORY CONTROLLER 2.496 V
VIN2 2.016 V
VIN3 1.995 V
VIN7 1.668 V

 

I have an early start in the morning so will be going offline shortly, will check back tomorrow sometime after work.


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