Hello, i recently built my own PC , I installed my OS via a USB and my main boot drive is my SSD (C:) drive. I sometimes get a blue screen while booting with a message of "A required device isn't connected or cannot be accessed " or something similar to this. It's around 40-50% of the times i boot my PC that this happens, and i thought it was odd that it was only sometimes and not every time. The only thing i really read is using the windows repair function with the boot device but i unfortunately don't have that, but i can re-download the same OS onto the USB and attempt this? i was wondering if anybody here would have any input re-guarding this before i attempted that.
Boot issues, Sometimes?
Posted 12 April 2019 - 12:23 PM
Is your computer working ok at the moment, if yes, see the below, if no, just advise us of such.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
- In Speccy, click File, and then click Publish Snapshot.
- In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
- Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Posted 17 April 2019 - 04:09 PM
For some reason or another it is unable to connect to the publishing server for Speccy however i saved it and can upload it on here if that's fine.
Posted 18 April 2019 - 01:14 PM
You can upload the txt doc if you like but can I ask that you delete any product keys first.
Posted 18 April 2019 - 02:13 PM
I do not see any product keys and hope i didn't miss anything, i deleted my IP i doubt it was necessary but i did lol.
Posted 18 April 2019 - 02:56 PM
I sometimes get a blue screen while booting with a message of "A required device isn't connected or cannot be accessed " or something similar to this. It's around 40-50% of the times i boot my PC that this happens,
What you described in your OP suggests a possible loose cable to the boot device, is the SSD out of the box new and have you checked that both the SATA and the power connections are secure.
Regarding the info in your Speccy report, something looks amiss with your RAM and the MBs voltage, couple of questions if I may;
What is the brand and model name or number of the PSU.
What is the brand and model name or number of the 16GB stick of RAM that you have, post a link to it if you can.
What slot on the MB is the stick of RAM in, call them slots 1 to 4 with slot 1 being the nearest to the processor.
I have an early start in the morning so will be going offline shortly, will check back tomorrow sometime after work.
Posted 20 April 2019 - 10:34 AM
I should mention since you did, my ram is in slots 3/4 because my CPU cooling fan cover slot 1
For the best and most stable performance you should where possible purchase a CPU and RAM that have been tested and approved by the motherboard manufacturer, this is referred to as the QVL ( qualified vendors list ) understand though that there are too many products released for them all to be tested so other hardware will be compatible but not proven to be.
Posted 20 April 2019 - 03:11 PM
Thanks for the advice, my first build so far and i wasn't 100% as far as how much power i'd need. Also, while putting the RAM in A2 and B2 which was suggested to do by my MOBO manual, for some reason it doesn't allow my computer to boot at all, the LED lighting on the MOBO indicates a possible RAM issue when i have installed as such. I'm not entirely sure why. The fan on my CPU is the fan that comes with it, however it extends out just above the first RAM slot(A1) even still this shouldn't be a problem assuming i use A2/B2. i will trouble shoot the RAM issues more and look into a higher PSU also. I appreciate your help and input!
Posted 20 April 2019 - 03:24 PM
For now I would just look at checking out the RAM by trying one stick at a time in slot A1.
Going offline now as I have an early start, I will hopefully have time to check in tomorrow sometime after work.
You are welcome btw
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