[Eldon123]

Hello, I recently installed new updates to windows 10 today and have encountered a problem where my pc decided to restart and said "your computer ran into a problem and needs to restart now". I was playing a game at the time and after it restarted I noticed I didn't have internet and it was freezing up so I force restarted it and now it's working fine for now. I don't know what caused my pc to do this but I was wondering if I could get some insight on what I can do to prevent this from happening again.

Edited by Eldon123, 08 July 2019 - 07:15 PM.

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Sorry I just realized that I put "computer freezes" as the title. I meant to make it computer crashes and freezes.

Other things I should mention is that the windows update got stuck at 100% and then it went to 0% and installed something else after it finished it prompted me to restart my pc to finish downloading it. My internet also went out two times when it was updating. I just checked my network adapters and apparently it was out of date which could be the reason I frequently lose internet connection. Like I said in my first post I was playing a game at the time this happened and the game was using up a decent amount of memory/cpu which makes me wonder if the crash had anything to do with my computer overheating because I'm not experiencing any bsod right now. I just restarted my pc and experienced a black screen that was fixed by restarting my pc again. I should also mention that the update I installed today was 1903 and a few other updates that happened after I finished the 1903 update

Edited by Eldon123, 08 July 2019 - 09:39 PM.

[Eldon123]

Sorry I just realized that I put "computer freezes" as the title. I meant to make it computer crashes and freezes.

Other things I should mention is that the windows update got stuck at 100% and then it went to 0% and installed something else after it finished it prompted me to restart my pc to finish downloading it. My internet also went out two times when it was updating. I just checked my network adapters and apparently it was out of date which could be the reason I frequently lose internet connection. Like I said in my first post I was playing a game at the time this happened and the game was using up a decent amount of memory/cpu which makes me wonder if the crash had anything to do with my computer overheating because I'm not experiencing any bsod right now. I just restarted my pc and experienced a black screen that was fixed by restarting my pc again. I should also mention that the update I installed today was 1903 and a few other updates that happened after I finished the 1903 update

Edited by Eldon123, 08 July 2019 - 09:39 PM.