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Windows New Update

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#1
Rickles

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Hi,

 

Windows 10 put in a new Update and now I get a message:

 

Display Driver failed to start (full notice attached)

 

Prior to this Update I never received this message and the monitor, although it is a few years old, has been working fine.

 

Help

 

Regards

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#2
Rickles

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OK windows is up to its silly tricks again.

 

Started up today and no pop up messages. See photo in first message.

 

However the screen size is now wrong.

 

The is too long horizontally. I checked the usual 'how to change screen size but now it shows only two options:

 

1024 X 768(Recommended) or 800 x 600.

 

Regards


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#3
FreeBooter

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You can roll back the previously installed driver from Device Manager.


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#4
Rickles

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Hi,

 

I have never done that before so could you tell me what to do?

 

I am a better photographer than a computer person.

 

Regards


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#5
FreeBooter

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Type Device Manager into Start Menu. Expand the Display adapters, right-click on your graphics card under this category and then select Properties. The Device Properties dialog box will now pop up. Select the Driver tab, and then click on the Roll Back Driver button.


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#6
Rickles

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Hi,

 

I followed your instructions but I found the that the roll back buttonwould not click.

 

See attachment

 

Regards

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#7
FreeBooter

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You can download the latest and previous version of graphic card driver from graphic card manufacturer website.


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#8
Rickles

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Hi,

 

I downloaded the new driver file from https://www.dell.com...?driverid=yg341

 

but when I installed it I got a warning message to say it had failed.

 

My apologies for being a pain and giving you a hard time over this.

 

Regards


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#9
FreeBooter

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Don't worry about it you can ask any question you want.

Publish a Snapshot using Speccy, taking care to post the link of the snapshot in your next post.

Go to Piriform's website, and download the free version on the left. Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

pHMDRrj.png

Now, at the top, click File > Publish Snapshot. You will see the following prompt:

0DHvihT.png

Click Yes > then Copy to Clipboard

AWEuUYi.png

Now, once you are back in the forum topic you are posting in, click the Add Reply button. Right-click in the empty space of the Reply box and click Paste. Then, click Send below the Reply box.
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#10
Rickles

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Hi

 

Hopefully this is correct?

 

 

http://speccy.pirifo...ZwWRrqrnfnZq8UI

 

Regards


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#11
FreeBooter

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Your computer manufacturer have a VGA Driver for NVIDIA.

https://www.acer.com...roduct/4958?b=1
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#12
Rickles

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Hi,

 

I went there and downloaded the driver.

 

After installing it I got a pop up stating that the computer didn't have the right resources.

 

As I had a bit of work that had to be done and delivered I took the chance and Restored back to the System before the Update.

 

At least for now I have the screen back to it's proper size and the work has been delivered.

 

Regards


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#13
Rickles

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Hi,

 

I took a survey about why I restored the operating system and was given a web site to visit.

 

https://support.micr...n-gb/help/12373

 

Would this mean that I could download some update excluding the Screen?

 

Regards


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#14
FreeBooter

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You can hide the driver for graphic card.

https://support.micr...-driver-updates
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