Please help- malware [Closed]
#46
Posted 02 September 2019 - 08:50 AM
#47
Posted 02 September 2019 - 08:50 AM
Not sure why it says access is denied: I ran with administrator.
#48
Posted 02 September 2019 - 08:52 AM
Yahoo powered is gone!
#49
Posted 03 September 2019 - 09:04 AM
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ESET Online Scanner
Download ESET Online Scanner and save it to your desktop.
- Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
- When the tool opens, click Get Started.
- Read and accept the license agreement.
- At the Welcome to ESET Online Scanner window, click Get Started.
- Select whether you would like to send anonymous data to ESET.
- Note: if you see the "Welcome Back to ESET Online Scanner" screen, click Computer Scan > Full Scan.
- Click on the Full Scan option.
- Select Enable ESET to detect and remove potentially unwanted applications, then click Start scan.
- ESET will now begin scanning your computer. This may take some time.
- When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop as eset.txt. Click on Continue.
- ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
- On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
- Open the scan log on your desktop (eset.txt) and copy and paste its contents into your next reply.
Malwarebytes Anti-Malware
Malwarebytes is already installed on your computer.
- Launch Malwarebytes
- When the tool opens, click Settings, then the Protection tab.
- Under Scan options, ensure Scan for rootkits and Scan within archives are On.
- Click the Scan button on the left.
- Select Scan Now and wait for the scan to complete.
- Malwarebytes will update its databases, then start scanning.
- If no threats are found, close the Malwarebytes window. If threats are detected, make sure they are all selected and click Quarantine selected.
- Click on Reports in the left pane, and check the box next to the latest report (at the top). Click on View Report.
- Select Export in the bottom left corner, and click Text File. Save the file to your desktop.
- Open the Malwarebytes log on your desktop and copy/paste its contents into your next reply.
In your next reply, please include:
- ESET log
- MBAM log
#50
Posted 05 September 2019 - 05:40 AM
#51
Posted 05 September 2019 - 05:41 AM
#52
Posted 05 September 2019 - 03:13 PM
Eset didn't save a log I definitely selected it then chose to save to desktop. Well it wouldn't have helped any way ig bc the second scan didn't pick up anything.
#53
Posted 05 September 2019 - 05:58 PM
#54
Posted 05 September 2019 - 05:58 PM
..
Edited by Jamesoo, 05 September 2019 - 05:59 PM.
#55
Posted 06 September 2019 - 09:56 AM
How is the computer doing?
#56
Posted 06 September 2019 - 04:00 PM
#57
Posted 06 September 2019 - 04:01 PM
#58
Posted 06 September 2019 - 04:03 PM
#59
Posted 06 September 2019 - 04:07 PM
#60
Posted 06 September 2019 - 04:12 PM
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