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My Computer is Infected [Closed]


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#16
MaBacon8r

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I put it in safe mode before you replied to be on the safe side. I go into troubleshooting, command prompt, and all i get is a black screen. No prompt area to enter anything. I have been trying to get out of it for 2 days now.
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#17
MaBacon8r

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Now I got a your computer ran into a problem and needs to restart flash on the screen.
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#18
iMacg3

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Hi MaBacon8r,

If you restart the computer does it boot directly to Safe Mode?
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#19
MaBacon8r

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It did. I finally got it to restart normally. It is now accepting updates which it wasn't doing prior. There is 107 that needed to be downloaded.
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#20
iMacg3

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Hi MaBacon8r,

OK, let me know how it goes.
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#21
iMacg3

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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