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Crackling sound from Samsung soundbar (HW-650W)


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#1
zapuxas098

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Hello,

I've connected my Samsung 55Q8F TV to HW-650W soundbar and it's making noises like in this video(Vinyl crackling sounds). The TV itself is connected to my PC(Win 10). I've been enjoying the sounds for a year but in the recent weeks I've noticed the sound cracking at certain places of a music or even "Run as administrator" opening window. The cracking sound is really short, lasts less than a second(rarely more), but I've been listening to a music daily and at certain songs it's more common.
The thing is, that is happening only when I am using the PC mode and running sounds from it, else- the TV Youtube app or even connected via bluetooth to my phone and playing the music, all seems to be clean and fine.

 

Things I've tried:

1. Reinstalled windows in general
2. Updated drivers(All, sound including)
3. Tried a few HDMI cables(connected via ARC) and even optical cable
4. Removed all sound enhancements, removed exclusive control of programs

 

 

 

Link for the sound example :https://www.youtube....h?v=41lrxMvhBdc


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#2
zep516

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Hello zapuxas098,


There's a topic related to what you're describing. See if any help or ideas are useful.

https://us.community...-tv/td-p/218148
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#3
zapuxas098

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Checked it, the software update of 1230 was the solution for most of them. Yet mine is at 1290(The latest is 1290.4), but the TV says I am all up to date.
I've tried unplugging my soundbar, the TV is making the same crackling sounds itself, so the TV must be the issue, not the soundbar. I also tried Youtube app on the TV with just it's speakers, all was clear and smooth, not a single crackling sound, confirmed again.
So the PC mode, when running Windows- only then appears. I also tried self-diagnosis, TV ran the sound test, I haven't heard anything wrong during it and I did it multiple times.
I wonder, can it be my new GPU? I bought 5700XT Red Devil edition (it's connected via HDMI to OneConnect box and that to TV). And yes, I've tried changing the HDMI cable. Unless I need some ultra high quality one...


Edited by zapuxas098, 29 December 2019 - 02:35 PM.

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#4
zep516

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I suspect you covered these items the person talks about in this video..


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#5
zapuxas098

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I've done most of them but just tried all he did again, except that I have power throttling on SystemInterrupts, but yet the Latency program said all is good.

 

It's slightly better right now but still I hear some pops time by time just shorter and more rarely so far.

I've also disabled all other sound sources in the playback menu such as Digital Display Audio ones and such. Left only Samsung(High definition AMD audio device) which I am using to play sounds.


Edited by zapuxas098, 29 December 2019 - 04:43 PM.

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