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Removal instructions for MediaConverterOnline Promos

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,870 posts
Content is republished with permission from Malwarebytes.

What is MediaConverterOnline Promos?

The Malwarebytes research team has determined that MediaConverterOnline Promos is adware. These adware applications display advertisements not originating from the sites you are browsing.
This particular one also promotes thnrough notifications.

notifications.png

How do I know if my computer is affected by MediaConverterOnline Promos?

You may see this warning during install:

warning1.png

this type of notifications:

example.png

and this changed setting:

warning5.png

How did MediaConverterOnline Promos get on my computer?

Adware applications use different methods for distributing themselves. This particular one was installed by a bundler.

How do I remove MediaConverterOnline Promos?

Our program Malwarebytes can detect and remove this adware program.
  • Please download Malwarebytes for Windows to your desktop.
  • Double-click MBSetup.exe and follow the prompts to install the program.
  • When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  • Click on the Get started button.
  • Click Scan to start a Threat Scan.
  • When the scan is finished click Quarantine to remove the found threats.
  • Reboot the system if prompted to complete the removal process.
Is there anything else I need to do to get rid of MediaConverterOnline Promos?
  • No, Malwarebytes removes MediaConverterOnline Promos completely.
  • If you have allowed the notifications you can read here how to disable them.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below both the full version of Malwarebytes and Browser Guard would have protected you against the MediaConverterOnline Promos adware. It would have blocked the installer before it became too late.

protection1.png


protection2.png


Technical details for experts

Possible signs in FRST logs:
CHR Extension: (MediaConverterOnline Promos) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl [2020-01-07]
Significant changes made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0
       Adds the file manifest.json"="1/7/2020 8:50 AM, 2959 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\_metadata
       Adds the file computed_hashes.json"="1/7/2020 8:50 AM, 17400 bytes, A
       Adds the file verified_contents.json"="9/26/2019 2:39 PM, 2952 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\background
       Adds the file main.js"="9/26/2019 1:45 PM, 337972 bytes, A
       Adds the file preload.js"="9/26/2019 8:43 AM, 2544 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\bb-ta-template
       Adds the file main.js"="9/26/2019 12:14 PM, 141810 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\content
       Adds the file main.js"="9/26/2019 1:38 PM, 201794 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\data-frame
       Adds the file main.js"="9/26/2019 1:39 PM, 164148 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\project-frame
       Adds the file main.js"="9/26/2019 12:14 PM, 146850 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\serving-frame
       Adds the file main.js"="9/26/2019 12:14 PM, 446611 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl
       Adds the file 000003.log"="1/7/2020 8:53 AM, 2957 bytes, A
       Adds the file CURRENT"="1/7/2020 8:50 AM, 16 bytes, A
       Adds the file LOCK"="1/7/2020 8:50 AM, 0 bytes, A
       Adds the file LOG"="1/7/2020 8:50 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="1/7/2020 8:50 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl
       Adds the file 000003.log"="1/7/2020 8:51 AM, 45 bytes, A
       Adds the file CURRENT"="1/7/2020 8:50 AM, 16 bytes, A
       Adds the file LOCK"="1/7/2020 8:50 AM, 0 bytes, A
       Adds the file LOG"="1/7/2020 8:51 AM, 183 bytes, A
       Adds the file MANIFEST-000001"="1/7/2020 8:50 AM, 41 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "ocmddfoccjoifjbgbhknealbdgifmldl"="REG_SZ", "2BED7E43C808CAF363B5DA378A1400376E47906170D08D9BC0F0F13461D4A74F"
Malwarebytes log:
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/7/20
Scan Time: 9:02 AM
Log File: 0e190e70-3124-11ea-8b37-00ffdcc6fdfc.json

-Software Information-
Version: 4.0.4.49
Components Version: 1.0.785
Update Package Version: 1.0.17367
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 235935
Threats Detected: 45
Threats Quarantined: 45
Time Elapsed: 15 min, 48 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.AdvertisingExt, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|ocmddfoccjoifjbgbhknealbdgifmldl, Quarantined, 1801, 629211, , , , 

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 13
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\bb-ta-template, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\project-frame, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\serving-frame, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\background, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\data-frame, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\content, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\_metadata, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\OCMDDFOCCJOIFJBGBHKNEALBDGIFMLDL, Quarantined, 1801, 629211, 1.0.17367, , ame, 

File: 31
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\000003.log, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\CURRENT, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOCK, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOG, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOG.old, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\MANIFEST-000001, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\000003.log, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\CURRENT, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOCK, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOG, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\LOG.old, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocmddfoccjoifjbgbhknealbdgifmldl\MANIFEST-000001, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\OCMDDFOCCJOIFJBGBHKNEALBDGIFMLDL\259.15225.1058.43_0\MANIFEST.JSON, Quarantined, 1801, 629211, 1.0.17367, , ame, 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\background\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\background\preload.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\bb-ta-template\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\content\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\data-frame\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\project-frame\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\js\serving-frame\main.js, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\128.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\16.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\19.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\32.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\38.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\48.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\logos\64.png, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\_metadata\computed_hashes.json, Quarantined, 1801, 629211, , , , 
PUP.Optional.AdvertisingExt, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocmddfoccjoifjbgbhknealbdgifmldl\259.15225.1058.43_0\_metadata\verified_contents.json, Quarantined, 1801, 629211, , , , 

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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