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Slow computer / slow loading of websites


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#1
juglar21

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Hello,

 

for about 4 weeks now my desktop is loading websites very slowly. It might coincide with me having uninstalled a program.

Don't remember which one.

 

My computer runs on Windows 8.1 and has 64 bits.

 

What could I do?

 

Many thanks, for any help, Peter

 

 

 


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#2
juglar21

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P.S. I use Malwarebytes Premium


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#3
juglar21

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Hurray,

 

I fixed it.

All I had to do was to refresh Firefox    :)

 

juggy


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#4
zep516

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Very well ! Glad you have it sorted out.

 

Happy  surfing

 

Stay well !


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#5
123Runner

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My computer is on 24/7 and I do a lot of web searches dealing with my geneology. When it slows done and takes a lot of time to load I just close everything out and reboot the computer.


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#6
juglar21

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Well, I was too quick, the problem came back even worse. No website is loading. Did some research online and decided to ‘restart’ my computer. Like 123runner suggested as well.

Unfortunately that process of restarting is taking 10 min. so far, and I will let it run another 15 min and then turn the desktop off
by pressing the start button continuously for a minute or so until the computer is turned off.

However, that probably won’t solve the problem. Any ideas anybody? Shall I move the thread to another forum?

Many thanks, Peter
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#7
zep516

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Hello Peter,

 

Let it reset / reboot don't interrupt it that's never a good idea. Let us know how it is after that.


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#8
juglar21

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Hello zep516,

Unfortunately your kind advise came too late. I pressed and held the on button until computer had been turned off.

So what would you suggest next?

Thanks Peter
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#9
zep516

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Is it still slow loading web sites using Firefox ?

 

Is Malwarebytes able to run and have you ran it ?

 

Are you using the computer right now ?


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#10
zep516

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Have to run out. Please answer the questions and see if you do below:

 

Please download MiniToolBox

https://www.bleeping...ad/minitoolbox/

 

Checkmark the following boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.
 


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#11
juglar21

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Thanks zep,

Will do all that later today, at work right now and live in USA

Peter
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#12
zep516

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No problem take your time....

 

Thanks Peter. Thanks for working an making things better for all during this time. I'm in Pittsburgh, PA.


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#13
juglar21

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Is it still slow loading web sites using Firefox ?
 
Is Malwarebytes able to run and have you ran it ?
 
Are you using the computer right now ?


Firefox is loading fast now, Malwarebytes did a scan and everything was fine.

Will do the other things later tonight.

Thanks, Peter
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#14
juglar21

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Hello again zep516,

 

here are the MiniToolBox results:

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by gismeu61 (administrator) on 11-04-2020 at 20:50:35
Running from "C:\Users\gismeu61\Downloads"
Microsoft Windows 8.1  (X64)
Model: H81M-H Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

NETGEAR A6210 WiFi USB3.0 Adapter = Wi-Fi 4 (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : gismeu
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi 4:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : NETGEAR A6210 WiFi USB3.0 Adapter
   Physical Address. . . . . . . . . : DC-EF-09-E4-77-6B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.0.12(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, April 11, 2020 4:22:47 PM
   Lease Expires . . . . . . . . . . : Saturday, April 18, 2020 8:44:26 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 74-D4-35-BD-1B-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2B3310C7-1635-44F8-80A3-5458C7BBC441}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:4008:80d::200e
      172.217.1.110


Pinging google.com [172.217.8.110] with 32 bytes of data:
Reply from 172.217.8.110: bytes=32 time=17ms TTL=52
Reply from 172.217.8.110: bytes=32 time=16ms TTL=52

Ping statistics for 172.217.8.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  2001:4998:44:41d::3
      2001:4998:44:41d::4
      2001:4998:c:1023::4
      2001:4998:58:1836::11
      2001:4998:58:1836::10
      2001:4998:c:1023::5
      72.30.35.10
      98.137.246.8
      98.138.219.232
      72.30.35.9
      98.137.246.7
      98.138.219.231


Pinging yahoo.com [72.30.35.10] with 32 bytes of data:
Reply from 72.30.35.10: bytes=32 time=72ms TTL=51
Reply from 72.30.35.10: bytes=32 time=59ms TTL=51

Ping statistics for 72.30.35.10:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 72ms, Average = 65ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 46...dc ef 09 e4 77 6b ......NETGEAR A6210 WiFi USB3.0 Adapter
  3...74 d4 35 bd 1b 93 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.12     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.12    281
        10.0.0.12  255.255.255.255         On-link         10.0.0.12    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.12    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.12    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.12    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/06/2020 08:20:23 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.3.9600.18460 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 67c

Start Time: 01d60c0d47099b83

Termination Time: 0

Application Path: C:\Windows\Explorer.EXE

Report Id: d55d7edc-7800-11ea-85e4-74d435bd1b93

Faulting package full name:

Faulting package-relative application ID:

Error: (04/04/2020 03:33:00 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (04/01/2020 04:23:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: MBAMService.exe, version: 3.2.0.890, time stamp: 0x5e4bfca6
Faulting module name: TelemetryControllerImpl.dll, version: 3.2.0.328, time stamp: 0x5e441176
Exception code: 0xc0000409
Fault offset: 0x000000000024763d
Faulting process id: 0x774
Faulting application start time: 0xMBAMService.exe0
Faulting application path: MBAMService.exe1
Faulting module path: MBAMService.exe2
Report Id: MBAMService.exe3
Faulting package full name: MBAMService.exe4
Faulting package-relative application ID: MBAMService.exe5

Error: (03/30/2020 07:15:15 AM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (03/21/2020 09:44:17 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (03/18/2020 08:05:36 PM) (Source: Microsoft-Windows-RestartManager) (User: gismeu)
Description: Application or service 'PDF Architect 4 Creator' could not be restarted.

Error: (03/18/2020 06:58:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 74.0.0.7373, time stamp: 0x5e662dd7
Faulting module name: xul.dll, version: 74.0.0.7373, time stamp: 0x5e662af5
Exception code: 0xc0000005
Fault offset: 0x0000000002512fe5
Faulting process id: 0xff4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5

Error: (03/18/2020 06:50:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 74.0.0.7373, time stamp: 0x5e662dd7
Faulting module name: xul.dll, version: 74.0.0.7373, time stamp: 0x5e662af5
Exception code: 0xc0000005
Fault offset: 0x0000000002512fe5
Faulting process id: 0x930
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5

Error: (03/11/2020 08:14:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: mbam.exe, version: 4.0.0.553, time stamp: 0x5e3e03ac
Faulting module name: ntdll.dll, version: 6.3.9600.19629, time stamp: 0x5e2fdc0d
Exception code: 0xc0000374
Fault offset: 0x00000000000f1cd0
Faulting process id: 0xd0c
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3
Faulting package full name: mbam.exe4
Faulting package-relative application ID: mbam.exe5

Error: (03/08/2020 07:00:02 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database


System errors:
=============
Error: (04/11/2020 04:57:23 PM) (Source: DCOM) (User: gismeu)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (04/11/2020 04:56:53 PM) (Source: DCOM) (User: gismeu)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (04/11/2020 04:22:40 PM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: Task Scheduler service failed to launch tasks triggered by computer startup. Additional Data: Error Value: 2147942402.

Error: (04/11/2020 04:22:36 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:24:37 PM on ‎4/‎10/‎2020 was unexpected.

Error: (04/10/2020 03:05:29 PM) (Source: Service Control Manager) (User: )
Description: The following service has repeatedly stopped responding to service control requests: Base Filtering Engine

Contact the service vendor or the system administrator about whether to disable this service until the problem is identified.

You may have to restart the computer in safe mode before you can disable the service.

Error: (04/09/2020 10:21:02 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

Error: (04/09/2020 10:16:52 AM) (Source: DCOM) (User: gismeu)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (04/09/2020 10:16:22 AM) (Source: DCOM) (User: gismeu)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (04/09/2020 09:07:43 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

Error: (04/09/2020 09:07:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.


Microsoft Office Sessions:
=========================
Error: (04/06/2020 08:20:23 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.3.9600.1846067c01d60c0d47099b830C:\Windows\Explorer.EXEd55d7edc-7800-11ea-85e4-74d435bd1b93

Error: (04/04/2020 03:33:00 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (04/01/2020 04:23:11 PM) (Source: Application Error)(User: )
Description: MBAMService.exe3.2.0.8905e4bfca6TelemetryControllerImpl.dll3.2.0.3285e441176c0000409000000000024763d77401d60863346d4decC:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exeC:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\TelemetryControllerImpl.dll9b318eda-7456-11ea-85e2-74d435bd1b93

Error: (03/30/2020 07:15:15 AM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (03/21/2020 09:44:17 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (03/18/2020 08:05:36 PM) (Source: Microsoft-Windows-RestartManager)(User: gismeu)
Description: 0creator-ws.exePDF Architect 4 Creator03026217816400

Error: (03/18/2020 06:58:50 AM) (Source: Application Error)(User: )
Description: plugin-container.exe74.0.0.73735e662dd7xul.dll74.0.0.73735e662af5c00000050000000002512fe5ff401d5fd13096e903cC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\xul.dll726eeebb-6907-11ea-85d8-74d435bd1b93

Error: (03/18/2020 06:50:22 AM) (Source: Application Error)(User: )
Description: plugin-container.exe74.0.0.73735e662dd7xul.dll74.0.0.73735e662af5c00000050000000002512fe593001d5fd1077690d8dC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\xul.dll43a07ccc-6906-11ea-85d8-74d435bd1b93

Error: (03/11/2020 08:14:31 AM) (Source: Application Error)(User: )
Description: mbam.exe4.0.0.5535e3e03acntdll.dll6.3.9600.196295e2fdc0dc000037400000000000f1cd0d0c01d5f79e9697be89C:\Program Files\Malwarebytes\Anti-Malware\mbam.exeC:\Windows\SYSTEM32\ntdll.dlldc0d49c5-6391-11ea-85d5-74d435bd1b93

Error: (03/08/2020 07:00:02 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883


CodeIntegrity Errors:
===================================
  Date: 2018-10-14 14:05:56.450
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-10-14 14:00:10.906
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-10-11 11:14:14.897
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-10-07 19:39:05.480
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-10-07 19:35:41.209
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-10-07 19:34:12.579
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-09-25 21:31:39.276
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-09-25 21:30:25.047
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-09-23 10:47:01.963
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2018-09-23 10:40:49.644
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 20.006.20042 - Adobe Systems Incorporated)
Adobe Flash Player 32 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 32.0.0.344 - Adobe)
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Amolto Call Recorder for Skype (HKLM-x32\...\{05080989-4394-4450-8646-C2BE52A6357C}) (Version: 2.8.2 - Amolto)
Anvil Studio (HKLM-x32\...\{4680D117-45FD-453A-AAC1-5E2D656B218F}) (Version: 19.3.1 - Willow Software)
Anvil Studio Print-Sheet (HKLM-x32\...\{D2D3FC40-B765-4220-B722-A6E5DC1EE432}) (Version: 18.12.01 - Willow Software)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Gannalyst Professional 5.0 (HKLM-x32\...\Gannalyst Professional 5.0_is1) (Version:  - Gannalyst.com)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 80.0.3987.163 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.451 - Google LLC) Hidden
GoTo Opener (HKLM-x32\...\{8B2D47CC-1558-4939-B27F-41E30530072A}) (Version: 1.0.467 - LogMeIn, Inc.)
GoToMeeting 10.9.0.17052 (HKCU\...\GoToMeeting) (Version: 10.9.0.17052 - LogMeIn, Inc.)
GWX Control Panel (HKLM-x32\...\UltimateOutsider_GwxControlPanel) (Version:  - UltimateOutsider)
HSQuote V1 (HKLM-x32\...\HSQuote V1) (Version:  - )
HSQuote_Excel2007 (HKLM-x32\...\HSQuote_Excel2007) (Version:  - )
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3960 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.3.1001 - Intel Corporation)
Malwarebytes version 4.1.0.56 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.1.0.56 - Malwarebytes)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50918.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{E75776B2-EAE5-42F9-A800-0A10763DEDF0}) (Version: 11.0.2318.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 x64 ENU (HKLM\...\{8424B163-D1E0-48B7-88A2-C7A61767B3D7}) (Version: 4.0.8482.1 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 75.0 (x64 en-US) (HKLM\...\Mozilla Firefox 75.0 (x64 en-US)) (Version: 75.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 75.0.0.7398 - Mozilla)
MultiCharts .NET64 for TWS (HKLM\...\{A89BFE1E-F329-4D4C-8A0C-75490BDEAD2C}) (Version: 8.9.10291 - TS Support) Hidden
MultiCharts .NET64 for TWS (HKLM\...\MultiCharts .NET64 for TWS) (Version: 8.9.10291 - TS Support)
NETGEAR A6210 Genie (HKLM-x32\...\{24352157-CF75-4215-A0B5-3AF01F78CB0A}) (Version: 36.0.0.0 - NETGEAR) Hidden
NETGEAR A6210 Genie (HKLM-x32\...\{D617BB4A-7596-4D39-B5E7-78C13E134010}) (Version: 1.0.0.39 - NETGEAR) Hidden
NETGEAR A6210 Genie (HKLM-x32\...\InstallShield_{D617BB4A-7596-4D39-B5E7-78C13E134010}) (Version: 1.0.0.39 - NETGEAR)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 2.4.1 - pdfforge GmbH)
PlugLink 9650 Utility (HKLM-x32\...\PlugLink 9650 Utility) (Version: 1.1.6 - Asoka USA Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.29.314.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7200 - Realtek Semiconductor Corp.)
Samsung Printer Center (HKLM-x32\...\Samsung Printer Center) (Version: 1.0.0.12 - Samsung Electronics Co., Ltd.)
SE_Aspectarian v1.33 (HKLM-x32\...\SE_Aspectarian_is1) (Version:  - Allen Edwall/AstroWin)
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 10.6.1 - ShareX Team)
Skype version 8.46 (HKLM-x32\...\Skype_is1) (Version: 8.46 - Skype Technologies S.A.)
StarFisher (HKLM-x32\...\{21C17FA8-28CA-4F00-80F1-1F96FACEC060}_is1) (Version: 0.8.5.4 - Tomas Kubec - OrionSoft)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.88438 - TeamViewer)
thinkorswim (HKLM\...\9968-4488-2169-7623) (Version: desktop - thinkorswim, Inc)
Trader Workstation (HKCU\...\5889-6375-8446-2021) (Version: latest (978.1o) 20200225 10:38:11 - Interactive Brokers LLC)
Trend Tracker Demo (HKCU\...\6a8639a8eea741be) (Version: 1.1.0.249 - Stock Traders Daily)
Uninstall Samsung Printer Software (HKLM-x32\...\TotalUninstaller) (Version: 4.0.0.67 - Samsung Electronics CO., LTD.)
View User's Guide (HKLM-x32\...\View User Guide) (Version: 3.60.43.0 - )
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8086.19 MB
Available physical RAM: 5319.05 MB
Total Virtual: 9366.19 MB
Available Virtual: 6613.69 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.24 GB) (Free:394.64 GB) NTFS

========================= Users: ========================================

User accounts for \\GISMEU

Administrator            gismeu61                 Guest                    

========================= Restore Points ==================================

20-03-2020 15:22:47 Scheduled Checkpoint
30-03-2020 00:10:31 Scheduled Checkpoint
06-04-2020 13:05:33 Scheduled Checkpoint

**** End of log ****

 

Many thanks, Peter


  • 0

#15
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,542 posts

Hello,

 

Nothing outstanding there and we cleared out the DNS cache, sometimes that helps web an web site connections.

 

Is Firefox still slow connecting ? Any errors ?

 

Before you call it a nite. restart the computer and just let it go through its process.

 

Then see how things are on the web page loading thing..

 

Thanks

Joe


  • 0






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