[librarianonloan]

I'm trying to migrate my Thunderbird (T/B) profile to a new HDD running WIN10 Pro.

I'm coming from a WIN7 Pro HDD. 

Both T/B programs are the same releases (newest).

The old T/B account was working perfectly when I copied the profile.

I have followed the T/B Help notes EXACTLY (7 times, actually).

The new T/B will not respond and accept the profile.

My profile contains ~ 3 years of saved emails, receipts, etc., that I really can't afford to lose.

ANY help or ideas would be appreciated.

[Advertisements]

Hello librarianonloan

 

Is there anything at all in the link provided that could help you.

 

https://support.mozi...estions/1265623

[zep516]

Hello librarianonloan

 

Is there anything at all in the link provided that could help you.

 

https://support.mozi...estions/1265623

[librarianonloan]

Thanks for your time, zep. I've tried the Support options, but no go.

[zep516]

So how do we get the data (3 years of saved emails, receipts,)   I'm thinking out loud because I'm not sure..... but i can look into it unless someone else replies with ideas.

 

Joe

[librarianonloan]

Best Answer

I used :

http://mozbackup.jasnapaka.com/

 

It worked after 3 tries,... kind of. I had a folder in T/B named COMPUTER that it deleted the contents

when it transferred, replaced it with the contents of a Chrome bookmark with the same name  --  STRANGE.

 

Thanks and Blessings for your time.