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Windows 10 won't boot, restore etc - tried many things! help p


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#1
netrate

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Here is my situation with my windows 10/window 7 dual boot (two separate SSD's)

 

Windows 10 stopped booting.   It has been working for approx 1 year. 

 

I have tried multiple ways to get it to boot, nothing is working at present that I have tried.  Windows 10 is partitioned on a 500 gig SSD Samsung EVO drive

 

Here is what happened:

Sunday, booted to windows 10 from my dual boot drive (win 7/win 10) -- I am using EasyBCD

 

Windows 10 : 

Desktop Icons did not appear, task manager did not work, task bar did not appear

Rebooted several times, with the same result each time

 

What I have tried : 

*  NOTE : I have unplugged my win 7 drive during these attempts *

 

1) Booting to win 10, I managed to get to the Advanced Options, Troubleshooting and tried a the advanced options REPAIR - didn't work

2) Used the Media Creation Tool, booted to it USB and tried a MCT REPAIR - didn't work

3) Tried using cmd from Troubleshooting - fixboot, fixmbr etc in the command prompt - successful in the CMD, but did not fix the problem, will not boot

4) Tried using the Advanced Option RESTORE drive using the MCT - using the option to  keep my personal files - went to 47% before failure, reverted changes

5) Using the Advanced Options/ Troubleshooting, I have tried uninstalling recent updates - didn't work

6) It will not let me use F8 and boot to SAFE MODE in advanced options/troubleshooting - does not work

7) Stop code 0xc000021a  - BSOD

8) The integrity of the drive is 99% according to Crystal Disk Info

9) There are no system restore points (I have learned my lesson now)

10) It has been suggest that  I run chkdsk /r , but after reading this article, I am afraid of doing that without backing up the entire drive first 

www.datanumen.com/blogs/4-top-risks-when-you-run-chkdsk-on-hard-drive/#:~:text=CHKDSK%20is%20able%20to%20check,unrecoverable%20damage%20to%20your%20drives.&text=Windows%20has%20a%20native%20disk,is%20misused%20in%20some%20cases. 

11) To repeat - I cannot boot to win 10 so I cannot execute any programs or command inside the OS.  I can only use CMD.

12) I have NOT backed up anything yet.  In the process of buy a new HD for that.

 

I am at a loss how to proceed.  As you can see, I have not been idle and I have done some searching on how to repair this, but nothing I have tried seems to work.  Wondering if anyone has another idea or two or three?

 

I have been posting on a couple of forums trying to get to the bottom of this because it is my work computer - i am seeking out as many expert opinions as I can!  I apologize if that upsets anyone. I don't want to come across as pushy or ungrateful, I just really want to get this fixed.


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#2
iammykyl

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Gday.

Have you been able to solve the problem?
 


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#3
netrate

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Nope.


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#4
iammykyl

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You may need to try chkdsk if all else fails, not taking too much notice of the blog you linked, as I have never made things worse using it.

 

1.   From your Windows USB stick, > trouble-shooter > CMD as Admin.

type sfc /scannow > press Enter,   after completion, exit CMD and restart.

 

Regardless of success or not.

 

Navigated to the CMD again. Type dism/online/cleanup-image/restorehealth > press Enter,  after completion > exit CMD and restart.  


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#5
netrate

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Does the cleanup-image delete the drive?  I want to keep the info if possible...

 

Also, when windows 7 boots, it does a chkdsk on the drives.  I let it run the first time and windows 10 :

 

 

"Deleting extended attribute set point in file due to the presence of a re parse point in the file"

 

This went through my entire Win 10 drive and I couldn't stop it.  Having no other option, I let it run.  Now that was running from win 7 boot (no cmd).

 

I have yet to try the scandsk through booting to win 10 cmd prompt yet because I need to buy a drive today to back everything up first.


Edited by netrate, 12 December 2020 - 09:02 AM.

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#6
netrate

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I tried to backup my Win 10 hard drive using MR and got this :

 

FAILED : 0x8004231F - Idispath error #8479 Retrying without VSS writers.

Error: com call "m_pVssObject -> BackupComplete(&pAsynce)" Failed.

returned HRESULT - 0x80042301

Error text : VSS_E_BAD_STATE

Backup aborted.


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#7
iammykyl

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"Does the cleanup-image delete the drive?  I want to keep the info if possible."

 

No; both sfc /scannow and dism process only the the Window OS files.

 

In your original post you said,

"*  NOTE : I have unplugged my win 7 drive during these attempts *"

Instructions were to be run on W10 drive without the W7 drive connected.

 

"Also, when windows 7 boots, it does a chkdsk on the drives.  I let it run the first time and windows 10 :"

Have you re connect the W7 drive? 

 

 

due to the presence of a re parse point.

The message is often generated when there is a duel boot problem.  What drive/s are connected when you got this message?   


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#8
iammykyl

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Just noticed your post #6.   

I don't know what the errors are.   MR not working because of OS system problems or Duel boot issues.

I would try to fix W10 before attempting backups. 


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#9
netrate

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Yes I have dual boot. That is what I am trying to do, but if I mess up my data on win 10, then it is a moot point anyway.  I need to back up win 10 first and then tackle the boot issue.

 

1)  Win 7 - c drive, has EasyBCD on it.  It boots.  Kingston 120 gig SSD

2)  Win 10 - d drive, does not boot anymore (it used to work up until last week).

3) I have tried a host of things to fix this, including what is in this video :    - only win 10 drive attached

4) Booting to Media Creation Tool and trying Repair DOES NOT WORK - errors out - only win 10 drive attached

5) Booting to Advance Troubleshooting repair - DOES NOT WORK - errors out - only win 10 drive attached

 

Now because I couldn't boot to win 10 (D drive), the only way to continue to work was re-attaching my win 7 drive and booting to it.

 

Now Scandisk :

This only occurred since win 10 stopped working

1) When booting to windows 7 for the first time after the issue of window 10 not working, a text screen asks me to scan the attached disks.  I said yes, because I thought I should.  That is when the error occurred only on the D drive (win 10) : due to the presence of a re parse point.:

2) Since there was no way to stop this scandisk at the time, I let it run through

3) Now when I boot to windows 7, I skip checking the drives by pressing space for each drive to skip.

4) I can boot to Win 7 ,but booting to win 10 brings me to the BSOD

5) a second boot brings me to the Advance Troubleshooting which I then can use CMD

 

I would like to post a screen shot, but it says I am not allowed to post screenshots from imgr


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#10
iammykyl

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Thanks, that a much clearer picture.

Sorry, I am just about to leave for a lunch appointment, will be back on line about 5pm, Australia, my time.


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#11
netrate

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Ok, I used to live there myself, so I get the time difference.


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#12
iammykyl

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I will wait for the image you want to upload before replying.

 

To take a screenshot

With the image you want displayed on the screen.
> Hold down the ALT key and Press the PRT SCR (nothing appears to happen, but the image is copied to the Clipboard.)

> Click on start, > all programs...accessories, > click paint.

In the window that opens, >  left click in the white area  > Hold down CTRL and press V. 

On the top menu, > click File > click Save as, jpeg,.

save to desktop...with suitable name.

 

How to upload to G2G. 

 

Click the More Reply Options, (bottom right next to the blue reply button.) > Type text as normal.

If the file or image already exists, > Click Choose file... (bottom left)

In the window that opens, > Browse to the file or image you want to upload, > Click the file/image you want, wait for confirmation at bottom left,


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#13
netrate

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Here is the new disk management screen from Win 7.  

Disk 0 : this is a storage HDD/platter drive - no issues with this.  I usually unhook it before trying to fix anything in CMD

 

Disk 1/ win 7 :  I have successfuly imaged this disk

 

Disk 2/ Win 10 : this is the one that WILL NOT let me use Macrium Reflect to image and causes the error.

- System reserved with 579mb is the partition that won't image
 

- Using Macrium Reflect, I believe I have successfully managed to image partition F and G
 

- Using Macrium Reflect, Healthy (recovery partition) was successfully partitioned using MR

Attached Thumbnails

  • 2020-12-13 09_45_11-Disk Management 01.png

Edited by netrate, 13 December 2020 - 08:52 AM.

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#14
iammykyl

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When you installed W10, was it to MBR or GPT partition table?

Did you install just Reflect, or include PE?


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#15
netrate

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When you installed W10, was it to MBR or GPT partition table?

Did you install just Reflect, or include PE?

Ok I am a bit confused.

When I installed Win 10 it was using the MCT.  Win 7 was already running on the system for a few years before that.  I then used EasyBCD to dual boot.

I don't know if I realised whether I made a distinction when I was installing - I just read that GPT is for larger drives, so I don't think so.  I think I let it install to the win 10 drive and made partition for win 10 and one for storage.

I installed MR - I don't know what PE is, so I am guessing no.


Edited by netrate, 13 December 2020 - 06:14 PM.

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