Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

USB hard drives not recognised

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts

I have 2 usb external drive enclosures and computer will not recognise them ,need help


  • 0




    Malware Expert

  • Expert
  • 23,549 posts
  • MVP

Assuming you are using Windows.  Search for

device manager

hit Enter


View, Show Hidden Devices


Somewhere in the list near the bottom should be some Unknown Devices.  (Usually under Other Devices and probably have yellow flags)  Right click on one and select properties then click on the Details tab.  
Change Property to Hardware IDs.  Click on the top one then right click and copy.  Paste that into a reply.  Repeat for each Unknown Device.


Also tell me the version of Windows (7, 8, or 10) and if 32 or 64 bit.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP