Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Got a new comcast modem with a new username and password

wifi not found

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

My surface pro, phone, ipad etc sees my wifi and I entered the new info and everything is fine.  My Lenova laptop - when I ask to show available wifi I am not seeing my home wifi in the list for some reason.  Why would that be for just this one device?  How do I get it to see my home wifi?

  • 0




    Trusted Helper

  • Malware Removal
  • 7,692 posts

Hello Janet99,


Have your tried,


To right-click on the network icon and select network troubleshooter and follow the on-screen instructions. See if that helps.


What exactly does the trouble shooter say word for word ?


Your Lenova laptop is running Windows 10 ?

  • 0




  • Technician
  • 1,714 posts

There are different types of wifi, some which use 2.4 GHz, older, and others which use 5GHz, newer. It is the laptop older? There might be an option to turn on the older version on the modem.


Others might be more familiar in how to determine whether this is the case, but based on what I know that seems like it is a likely cause.

  • 0




  • Member
  • PipPipPip
  • 151 posts

If your laptop cannot see your wifi connection try to manually add the network into your laptop. 

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP