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Your device ran into a problem

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#1
traindriver

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when I print with my Epson Artisan 1430 printer I keep getting :

Your device ran into a problem and needs to restart. Were collecting error info and then you can restart.

 

this ahs cost me a lot of anger with everything from printing documents to photos.


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#2
garioch7

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traindriver:

 

I would recommend that you uninstall the printer.  Go to the Epson website and get the latest driver package and then do a reinstall.  It sounds to me like a corrupt or incompatible printer driver/software package.

 

Let us know how you make out.  Good luck and have a great day.

 

Regards,

-Phil


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#3
traindriver

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Thanks seems to work for now.


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#4
traindriver

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Got the same problem again. when I print the pc goes into "Your device ran into a problem and needs to restart. Were collecting error info and then you can restart."

 

I'm over windows. can you please help. already uninstalled and reinstalled the software and drivers.


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#5
buddywiser

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That is a windows problem already not the printer. Usually it is a problem with the RAM or a hard disk issue. If you have your windows cd you can run the diagnostic and repair your computer. 


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#6
patriarchmongolian

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That is a windows problem already not the printer. Usually it is a problem with the RAM or a hard disk issue. If you have your windows cd you can run the diagnostic and repair your computer. 

I experienced this problem and indeed it was a Windows problem. I just reformatted and reinstalled my windows and it's working find already.


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#7
traindriver

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I don't have a windows cd as in had windows 7 and then automatically updated to 10.

so how can I fix it? cant windows diagnostic it or repair, how do I just reformat it? 


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#8
traindriver

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I have reinstalled windows and am having the same problem. Can no one help? please.


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