[betsym]

My printer won't show my wireless router so I can't print anything. It says my printer is offline. I don't know how to fix it. It was working a day or two ago. The Router is a Netgear AC1900 Smart Wifi Router, Model : R7000. My printer is an HP OfficeJet Pro 8710. They are both connected to a Netgear  Cable Modem CM1000.

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Hello betsym,

 

Might be help here linked below.

How to Overcome the HP Officejet Pro 8610 Offline Issue? (123-hp-com-ojpro.com)

 

Let us know.

[zep516]

Hello betsym,

 

Might be help here linked below.

How to Overcome the HP Officejet Pro 8610 Offline Issue? (123-hp-com-ojpro.com)

 

Let us know.

[betsym]

Thank you. It's fixed!

[zep516]

That's great news !  What was the exact problem so this topic can help others?

[betsym]

My cat had climbed onto the table where my Netgear  modem is and had accidentally hit the wifi button, turning it off and making it offline. However, I now have anoother problem. Somehow, during all my attempts to "fix" the problem, I set my printer to scan only and I can't get it back to being the default printer. I ran the Scan Doctor tool and when the option to make this printer the default one comes up, I click yes and it does NOTHING. Can you PLEASE help me fix this problem???

[betsym]

I moved the modem out of the cat's reach, too...

[betsym]

I have tried EVERYTHING! I went to the HP website to try and download the missing driver but all it keeps doing is installing the fax as the default printer and then the Microsoft print to PDF as the default printer. At this point, I'm just gonna wait on the geeks...

[zep516]

Hello betsym,

 

Any help here,  that's for windows 10 instructions.

 

How to set a default printer in Windows 10 (microsoft.com)

[betsym]

My printer is missing a driver...Can't set it to default following the instruction for Windows 10