I am working on a neighbor's model HP17-by0053od laptop running Windows 10 Home. His hard drive went bad so He bought and had me install a new one. All went well until I tried to connect to my internet to update the Windows. I went to device manager and it shows a Realtec PCIe GBE family controller. It also has a bluetooth network connection showing but no wireless network adapter. There is no switch on the keyboard as well for wireless. My RJ45 connector is blinking orange showing it accepts the connection but no internet. I do not understand how to obtain a bluetooth connection.
I did an ipconfig and it shows DHCP enabled on the ethernet but when I try to connect it states "ethernet does not have a valid ip configeration"
I would appreciate any suggestions...