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Lexmark Printer Issue


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#31
peterm

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What anti virus program are you running


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#32
galec

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YES, port is 122.  PcMatic


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#33
peterm

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Can you pause Pcmatic to test printer

right click the Supershield icon in the System Tray go to Protection Level and select to turn Supershield off until reboot.


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#34
galec

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Pretty sure I did that when you first mentioned anti-virus. I'll try again tmw.


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#35
peterm

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what day and time is it now where you are


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#36
galec

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Disabling PcMatic no go


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#37
galec

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Disabling PcMatic no go


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#38
galec

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Day Sat, now 901pm


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#39
peterm

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it has to be a network issuse

Click on start
type in cmd
open the command prompt

type in ping 192.168.1.122 Press Enter

I know we did this on desktop 

Try with pcmatic off

Also let's check computer ip address

 

At command prompt type in ipconfig press enter 

What address do you get


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#40
galec

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Disabling PcMatic no go


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#41
galec

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sorry for the repeated replies!!! Internet issue???


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#42
peterm

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 Internet issue???

Internal network

Do you get a ping reply

what is the computer ip


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#43
galec

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desktop will not ping 122. Desk IP 192.168.1.12


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#44
galec

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desktop will not ping 122. Desk IP 192.168.1.12


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#45
peterm

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will laptop ping printer


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