[kenji]

Good morning you guys...I just got an answer from WD about my external HD...about six days ago my HD start to malfunction, every time I turn it on it makes a weird sound...and is not been recognize by the computer? I go to my device manager and under USB mass storage device there is a yellow check? WD told me to download diagnostic software but when I run it? It does not find the external hard drive, I already tried uninstalling it and a new driver but nothing has work? Can you guys give me a hand here...Oh yeah the warranty expire about three months ago ...

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Weird noise = HD heads noise.
Yer disk is a gone gone... sorry.

A.

[alesh]

Weird noise = HD heads noise.
Yer disk is a gone gone... sorry.

A.

[pcs365_11]

Try with different USB ports also with different computer
Also try this


1. To fix this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. To do this, follow these steps:
Click Start, click Run, type regedit, and then click OK.

2 Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

3 On the Edit menu, click Delete, and then click OK.

Note If you receive an error when you try to delete the registry subkey, you may not have appropriate permissions to edit the subkey. For more information about how to set or change registry editing permissions, click the following article number to view the article in the Microsoft Knowledge Base:
310426 (http://support.micro....com/kb/310426/ ) How to set or change registry editing permissions in Windows XP or in Windows Server 2003

4 Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.

Note If you receive an error when you try to delete the registry subkey, you may not have appropriate permissions to edit the subkey. For more information about how to set or change registry editing permissions, click the following article number to view the article in the Microsoft Knowledge Base:
310426 (http://support.micro....com/kb/310426/ ) How to set or change registry editing permissions in Windows XP or in Windows Server 2003
Exit Registry Editor.
Restart the computer and then check