[Ronny]

i am using windows 98
my computer says the following files are missing or corrupted it cannot load OS
1:\windows\ifshlp.sys
2:\windows\dblbuff.sys
3:\windows.com
what must i do to correct this. i do not have CD. i did not install programme.i tried to boot it in a safe mode it gives me the above information. please help as quickly as possible.

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When the boot fails does it take you back to the prompt?
It will look something like this
C:> or C:\windows>

[peterm]

When the boot fails does it take you back to the prompt?
It will look something like this
C:> or C:\windows>

[Ronny]

yes it gives me prompt .what commant can i use to fix the problem

can anyone tell me about the procedure for my problem. if you can tell me all the steps i will apreciate. i am desperate guys

Edited by Ronny, 22 June 2005 - 07:42 AM.

[Tyger]

If you have your installation CD put it in. Go Start>Run, type in sfc, then follow the instructions. System File Checker will check your files. You can also locate the .cab file in your disk that has those files and replace them by extraction.

They may have been damaged by malware, or your disk may be going bad, so I'd check out those possibilities.

[peterm]

Ok you don't have a cd lets look for cab files.
At the command prompt type in dir *.cab
It should look like this C:>dir *.cab or C:\Windows>dir *.cab
note there is a space between the dir and the *

Which prompt do do have C:> or C:windows>

[Ronny]

i have typed dir *.cab it says volume in drive c is windows with volume serial number. and it says file not found.
what must i do next.

[Ronny]

i am currently sitting next to the computer trying follow your instructions. please help guys.

[peterm]

if the prompt is c:\windows> then type in dir win.com
does it list the file?
If the prompt is c:> then type in cd windows
then type in as above

[Ronny]

i did type all the above information and it says file not found.

it is return like this :volume in drive c is windows
volume serial number is 3d5c-10f1
directory of c:\windows
file not found

Edited by Ronny, 23 June 2005 - 04:53 AM.

[peterm]

is the prompt c:>
or
C:\windows>

WHICH ONE

[Ronny]

it was c:> and now is c:\windows>

[Ronny]

when i type win.com it says bad command or file name

[Idle-Brain]

Wasn't Win.com in System32

[Ronny]

i do not know. if it was in system 32 i think computer will recognise it
what must i do

[Tyger]

I didn't read your first post very well, so my reply wasn't usefull. You (and another poster) have all the symptoms of a failing hard drive. If this is the case and you have files that you want to keep on that drive don't fool around with the drive. Put a new drive in, install an OS, make the old drive a slave and transfer your files. If you have your product key, likely someone you know has an installation disk, people don't throw them out, you can reinstall Windows on your machine.

If you already have another computer, just make this drive a slave and move your files over.. That's far easier on the old drive than having to shut down the machine with the power switch.

On the other hand, if you are just missing the files, borrow another computer with the same OS, put the files on a floppy, you may need more than one, at the command prompt type in

copy A:\filename C:\windows\foldername

so that the file is moved from the floppy to windows. Needless to say, you have to use the correct filename with extension and the correct foldername.

Edited by Tyger, 23 June 2005 - 08:15 AM.