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XP SP1A installation failure


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#1
chef

chef

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I was trying to solve some malware issues on my XP machine (NTFS). I was told to update to SP1A. So I downloaded and ran the update.

After some process the machine restart itself and went to a boot menu says Windows cannot boot properly and I have to choose from Boot Normally, Safe Mode, etc.

I've tried all but regardless what I chose it only restart itself and went back to the boot menu. I never thought that updating XP would be this fatal and haven't backed up my important data.

Please help. Thx very much.
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#2
Johanna

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It's June 2005 and you are just now installing SP1? I don't think the SP hurt the machine- what kind of malware are you trying to recover from? You need to get into safe mode, or somehow interrupt the boot process (by unchecking auto restart in Control Panel> System> Advanced> Start Up and Recovery)

Since you have XP Pro, have you ever set up the Recovery Console or ASR?
http://www.helpwithw...P/howto-18.html

Johanna
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#3
chef

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I heard a lot of installation problems and compatilibity that's why I turn off the auto-update.

I can't even get to safe mode, its always restart itself after whatever I chose on the boot menu.

No, I don't have the ASR disk.

At least tell me how to / where to retrieve my address book files, I am familiar with console.
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