[heathermb769]

I cant' find my initial log. I ran the steps listed on the "to remove malware" page prior to posting this log. However, I did not run those programs in safe mode. I am still having popups and infections showing up when I run NAV.

Here is my log: I will run those programs again in safe mode and post again.

THanks!!

Logfile of HijackThis v1.99.1
Scan saved at 8:34:16 AM, on 6/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\pkcmhcmvx.exe
C:\Documents and Settings\Heather\Desktop\Virus Spyware Removal Tools\HJT1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer powered by Verizon Broadband
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgall..._1/axofupld.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photowork...ropUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O20 - Winlogon Notify: App Paths - C:\WINDOWS\system32\mdexch40.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Heather\Desktop\Virus Spyware Removal Tools\CWShredder.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Advertisements]

You have the latest version of VX2. Download L2mfix from

http://www.atribune....oads/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[therock247uk]

You have the latest version of VX2. Download L2mfix from

http://www.atribune....oads/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[heathermb769]

THANK YOU SO MUCH FOR YOUR HELP! Followed above instructions, here is the resulting log:

L2MFIX find log 1.03
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ShellServiceObjectDelayLoad]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\mdexch40.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{CAE868C3-DEB0-DEF7-4709-E9BE4C699FD3}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}"="iTunes"
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}"="America Online"
"{6B2E397B-AF5F-4129-802B-B5329BC1C278}"=""

**********************************************************************************
HKEY ROOT CLASSIDS:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{6B2E397B-AF5F-4129-802B-B5329BC1C278}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{6B2E397B-AF5F-4129-802B-B5329BC1C278}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{6B2E397B-AF5F-4129-802B-B5329BC1C278}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{6B2E397B-AF5F-4129-802B-B5329BC1C278}\InprocServer32]
@="C:\\WINDOWS\\system32\\rkchost.dll"
"ThreadingModel"="Apartment"

**********************************************************************************
Files Found are not all bad files:

C:\WINDOWS\SYSTEM32\
browseui.dll Mon May 2 2005 4:52:34p A.... 1,019,904 996.00 K
cdfview.dll Mon May 2 2005 4:52:34p A.... 151,040 147.50 K
cknfmsp.dll Thu Jun 23 2005 9:04:08p ..S.R 417,792 408.00 K
cqc.dll Fri Jun 24 2005 2:43:20p ..S.R 417,792 408.00 K
ctsetacl.dll Fri Jun 24 2005 2:57:22p ..S.R 417,792 408.00 K
dfcprop2.dll Fri Jun 24 2005 9:09:16a ..S.R 417,792 408.00 K
flwpp.dll Thu Jun 23 2005 10:49:06p ..S.R 417,792 408.00 K
gcmd5q~1.dll Tue Apr 26 2005 3:35:20p A.... 10,752 10.50 K
hhsetup.dll Thu May 26 2005 10:04:28p A.... 41,472 40.50 K
iepeers.dll Mon May 2 2005 4:52:34p A.... 250,880 245.00 K
inseng.dll Mon May 2 2005 4:52:34p A.... 96,256 94.00 K
itircl.dll Thu May 26 2005 10:04:28p A.... 155,136 151.50 K
itss.dll Thu May 26 2005 10:04:28p A.... 137,216 134.00 K
ksdaze.dll Fri Jun 24 2005 2:45:06p ..S.R 417,792 408.00 K
macorier.dll Fri Jun 24 2005 11:31:08a ..S.R 417,792 408.00 K
mdexch40.dll Thu Jun 23 2005 7:49:54p ..S.R 417,792 408.00 K
mgrapi.dll Fri Jun 24 2005 5:40:32p ..... 417,792 408.00 K
mjdsrv32.dll Thu Jun 23 2005 8:40:14a ..S.R 417,792 408.00 K
mshtml.dll Mon May 2 2005 4:52:36p A.... 3,012,608 2.87 M
mshtmled.dll Mon May 2 2005 4:52:36p A.... 448,512 438.00 K
msi.dll Wed May 4 2005 2:45:32p A.... 2,890,240 2.75 M
msrating.dll Mon May 2 2005 4:52:36p A.... 146,432 143.00 K
mxvcrt.dll Thu Jun 23 2005 7:36:24p ..S.R 417,792 408.00 K
ole32.dll Thu Apr 28 2005 3:31:12p A.... 1,285,120 1.22 M
olecli32.dll Thu Apr 28 2005 3:31:12p A.... 74,752 73.00 K
olecnv32.dll Thu Apr 28 2005 3:31:12p A.... 37,888 37.00 K
phcstore.dll Fri Jun 24 2005 11:39:22a ..S.R 417,792 408.00 K
pngfilt.dll Mon May 2 2005 4:52:36p A.... 39,424 38.50 K
qqv.dll Fri Jun 24 2005 7:21:22a ..S.R 417,792 408.00 K
rbpdd.dll Fri Jun 24 2005 11:25:40a ..... 417,792 408.00 K
rkchost.dll Fri Jun 24 2005 5:42:16p ..S.R 417,792 408.00 K
rmstls.dll Thu Jun 23 2005 10:52:38p ..... 417,792 408.00 K
rpcss.dll Thu Apr 28 2005 3:31:12p A.... 395,776 386.50 K
s32evnt1.dll Fri May 13 2005 7:50:10p A.... 91,856 89.70 K
shdocvw.dll Mon May 2 2005 4:52:36p A.... 1,483,776 1.41 M
shlwapi.dll Mon May 2 2005 4:52:36p A.... 473,600 462.50 K
symneti.dll Tue Apr 5 2005 11:17:04a A.... 517,848 505.71 K
symredir.dll Tue Apr 5 2005 11:17:04a A.... 132,824 129.71 K
urlmon.dll Mon May 2 2005 4:52:36p A.... 607,744 593.50 K
wininet.dll Mon May 2 2005 4:52:36p A.... 657,920 642.50 K
wrnmp32.dll Thu Jun 23 2005 7:32:12p ..S.R 417,792 408.00 K
xpsp3res.dll Mon May 16 2005 8:25:36p ..... 15,360 15.00 K

42 items found: 42 files (14 H/S), 0 directories.
Total of file sizes: 21,276,800 bytes 20.29 M
Locate .tmp files:

C:\WINDOWS\SYSTEM32\
guard.tmp Fri Jun 24 2005 9:28:12a ..S.R 417,792 408.00 K

1 item found: 1 file (1 H/S), 0 directories.
Total of file sizes: 417,792 bytes 408.00 K
**********************************************************************************
Directory Listing of system files:
Volume in drive C has no label.
Volume Serial Number is F872-4E8F

Directory of C:\WINDOWS\System32

06/24/2005 05:42 PM 417,792 rkchost.dll
06/24/2005 02:57 PM 417,792 ctsetacl.dll
06/24/2005 02:45 PM 417,792 ksdaze.dll
06/24/2005 02:43 PM 417,792 CQC.DLL
06/24/2005 11:39 AM 417,792 PHCSTORE.DLL
06/24/2005 11:31 AM 417,792 macorier.dll
06/24/2005 09:28 AM 417,792 guard.tmp
06/24/2005 09:09 AM 417,792 dfcprop2.dll
06/24/2005 07:21 AM 417,792 qqv.dll
06/23/2005 10:49 PM 417,792 FLWPP.DLL
06/23/2005 09:04 PM 417,792 cknfmsp.dll
06/23/2005 07:49 PM 417,792 mdexch40.dll
06/23/2005 07:36 PM 417,792 mxvcrt.dll
06/23/2005 07:32 PM 417,792 wrnmp32.dll
06/23/2005 08:40 AM 417,792 mjdsrv32.dll
06/22/2005 10:58 PM <DIR> dllcache
05/07/2004 02:12 PM <DIR> Microsoft
15 File(s) 6,266,880 bytes
2 Dir(s) 48,530,223,104 bytes free

[therock247uk]

Close any programs you have open since this step requires a reboot.

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log, and we'll clean up what's left.

IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!

[heathermb769]

Here is the log from the l2mfix option 2 run:

L2Mfix 1.03

Running From:
C:\Documents and Settings\Heather\Desktop\l2mfix



RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting registry permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Denying C(CI) access for predefined group "Administrators"
- adding new ACCESS DENY entry


Registry Permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(CI) DENY --C------- BUILTIN\Administrators
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting up for Reboot


Starting Reboot!

C:\Documents and Settings\Heather\Desktop\l2mfix
System Rebooted!

Running From:
C:\Documents and Settings\Heather\Desktop\l2mfix

killing explorer and rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'
Killing PID 1308 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!
Backing Up: C:\WINDOWS\system32\cknfmsp.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\cknfmsp.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\CQC.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\CQC.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\ctsetacl.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\ctsetacl.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\dfcprop2.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\dfcprop2.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\FLWPP.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\FLWPP.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\ksdaze.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\ksdaze.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\macorier.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\macorier.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mdexch40.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mdexch40.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mgrapi.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mgrapi.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mjdsrv32.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mjdsrv32.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mxvcrt.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mxvcrt.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\PHCSTORE.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\PHCSTORE.DLL
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\qqv.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\qqv.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rbpdd.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rbpdd.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rkchost.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rkchost.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rMstls.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\rMstls.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\wrnmp32.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\wrnmp32.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\guard.tmp
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\guard.tmp
1 file(s) copied.
deleting: C:\WINDOWS\system32\cknfmsp.dll
Successfully Deleted: C:\WINDOWS\system32\cknfmsp.dll
deleting: C:\WINDOWS\system32\cknfmsp.dll
Successfully Deleted: C:\WINDOWS\system32\cknfmsp.dll
deleting: C:\WINDOWS\system32\CQC.DLL
Successfully Deleted: C:\WINDOWS\system32\CQC.DLL
deleting: C:\WINDOWS\system32\CQC.DLL
Successfully Deleted: C:\WINDOWS\system32\CQC.DLL
deleting: C:\WINDOWS\system32\ctsetacl.dll
Successfully Deleted: C:\WINDOWS\system32\ctsetacl.dll
deleting: C:\WINDOWS\system32\ctsetacl.dll
Successfully Deleted: C:\WINDOWS\system32\ctsetacl.dll
deleting: C:\WINDOWS\system32\dfcprop2.dll
Successfully Deleted: C:\WINDOWS\system32\dfcprop2.dll
deleting: C:\WINDOWS\system32\dfcprop2.dll
Successfully Deleted: C:\WINDOWS\system32\dfcprop2.dll
deleting: C:\WINDOWS\system32\FLWPP.DLL
Successfully Deleted: C:\WINDOWS\system32\FLWPP.DLL
deleting: C:\WINDOWS\system32\FLWPP.DLL
Successfully Deleted: C:\WINDOWS\system32\FLWPP.DLL
deleting: C:\WINDOWS\system32\ksdaze.dll
Successfully Deleted: C:\WINDOWS\system32\ksdaze.dll
deleting: C:\WINDOWS\system32\ksdaze.dll
Successfully Deleted: C:\WINDOWS\system32\ksdaze.dll
deleting: C:\WINDOWS\system32\macorier.dll
Successfully Deleted: C:\WINDOWS\system32\macorier.dll
deleting: C:\WINDOWS\system32\macorier.dll
Successfully Deleted: C:\WINDOWS\system32\macorier.dll
deleting: C:\WINDOWS\system32\mdexch40.dll
Successfully Deleted: C:\WINDOWS\system32\mdexch40.dll
deleting: C:\WINDOWS\system32\mdexch40.dll
Successfully Deleted: C:\WINDOWS\system32\mdexch40.dll
deleting: C:\WINDOWS\system32\mgrapi.dll
Successfully Deleted: C:\WINDOWS\system32\mgrapi.dll
deleting: C:\WINDOWS\system32\mgrapi.dll
Successfully Deleted: C:\WINDOWS\system32\mgrapi.dll
deleting: C:\WINDOWS\system32\mjdsrv32.dll
Successfully Deleted: C:\WINDOWS\system32\mjdsrv32.dll
deleting: C:\WINDOWS\system32\mjdsrv32.dll
Successfully Deleted: C:\WINDOWS\system32\mjdsrv32.dll
deleting: C:\WINDOWS\system32\mxvcrt.dll
Successfully Deleted: C:\WINDOWS\system32\mxvcrt.dll
deleting: C:\WINDOWS\system32\mxvcrt.dll
Successfully Deleted: C:\WINDOWS\system32\mxvcrt.dll
deleting: C:\WINDOWS\system32\PHCSTORE.DLL
Successfully Deleted: C:\WINDOWS\system32\PHCSTORE.DLL
deleting: C:\WINDOWS\system32\PHCSTORE.DLL
Successfully Deleted: C:\WINDOWS\system32\PHCSTORE.DLL
deleting: C:\WINDOWS\system32\qqv.dll
Successfully Deleted: C:\WINDOWS\system32\qqv.dll
deleting: C:\WINDOWS\system32\qqv.dll
Successfully Deleted: C:\WINDOWS\system32\qqv.dll
deleting: C:\WINDOWS\system32\rbpdd.dll
Successfully Deleted: C:\WINDOWS\system32\rbpdd.dll
deleting: C:\WINDOWS\system32\rbpdd.dll
Successfully Deleted: C:\WINDOWS\system32\rbpdd.dll
deleting: C:\WINDOWS\system32\rkchost.dll
Successfully Deleted: C:\WINDOWS\system32\rkchost.dll
deleting: C:\WINDOWS\system32\rkchost.dll
Successfully Deleted: C:\WINDOWS\system32\rkchost.dll
deleting: C:\WINDOWS\system32\rMstls.dll
Successfully Deleted: C:\WINDOWS\system32\rMstls.dll
deleting: C:\WINDOWS\system32\rMstls.dll
Successfully Deleted: C:\WINDOWS\system32\rMstls.dll
deleting: C:\WINDOWS\system32\wrnmp32.dll
Successfully Deleted: C:\WINDOWS\system32\wrnmp32.dll
deleting: C:\WINDOWS\system32\wrnmp32.dll
Successfully Deleted: C:\WINDOWS\system32\wrnmp32.dll
deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp
deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp


Zipping up files for submission:
adding: cknfmsp.dll (164 bytes security) (deflated 48%)
adding: CQC.DLL (164 bytes security) (deflated 48%)
adding: ctsetacl.dll (164 bytes security) (deflated 48%)
adding: dfcprop2.dll (164 bytes security) (deflated 48%)
adding: FLWPP.DLL (164 bytes security) (deflated 48%)
adding: ksdaze.dll (164 bytes security) (deflated 48%)
adding: macorier.dll (164 bytes security) (deflated 48%)
adding: mdexch40.dll (164 bytes security) (deflated 48%)
adding: mgrapi.dll (164 bytes security) (deflated 48%)
adding: mjdsrv32.dll (164 bytes security) (deflated 48%)
adding: mxvcrt.dll (164 bytes security) (deflated 48%)
adding: PHCSTORE.DLL (164 bytes security) (deflated 48%)
adding: qqv.dll (164 bytes security) (deflated 48%)
adding: rbpdd.dll (164 bytes security) (deflated 48%)
adding: rkchost.dll (164 bytes security) (deflated 48%)
adding: rMstls.dll (164 bytes security) (deflated 48%)
adding: wrnmp32.dll (164 bytes security) (deflated 48%)
adding: guard.tmp (164 bytes security) (deflated 48%)
adding: clear.reg (164 bytes security) (deflated 22%)
adding: echo.reg (164 bytes security) (deflated 9%)
adding: direct.txt (164 bytes security) (stored 0%)
adding: lo2.txt (164 bytes security) (deflated 90%)
adding: readme.txt (164 bytes security) (deflated 49%)
adding: report.txt (164 bytes security) (deflated 70%)
adding: test.txt (164 bytes security) (deflated 88%)
adding: test2.txt (164 bytes security) (stored 0%)
adding: test3.txt (164 bytes security) (stored 0%)
adding: test5.txt (164 bytes security) (stored 0%)
adding: xfind.txt (164 bytes security) (deflated 84%)
adding: backregs/6B2E397B-AF5F-4129-802B-B5329BC1C278.reg (164 bytes security) (deflated 70%)
adding: backregs/shell.reg (164 bytes security) (deflated 50%)

Restoring Registry Permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Revoking access for predefined group "Administrators"
Inherited ACE can not be revoked here!
Inherited ACE can not be revoked here!


Registry permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER


Restoring Sedebugprivilege:

Granting SeDebugPrivilege to Administrators ... successful

deleting local copy: cknfmsp.dll
deleting local copy: cknfmsp.dll
deleting local copy: CQC.DLL
deleting local copy: CQC.DLL
deleting local copy: ctsetacl.dll
deleting local copy: ctsetacl.dll
deleting local copy: dfcprop2.dll
deleting local copy: dfcprop2.dll
deleting local copy: FLWPP.DLL
deleting local copy: FLWPP.DLL
deleting local copy: ksdaze.dll
deleting local copy: ksdaze.dll
deleting local copy: macorier.dll
deleting local copy: macorier.dll
deleting local copy: mdexch40.dll
deleting local copy: mdexch40.dll
deleting local copy: mgrapi.dll
deleting local copy: mgrapi.dll
deleting local copy: mjdsrv32.dll
deleting local copy: mjdsrv32.dll
deleting local copy: mxvcrt.dll
deleting local copy: mxvcrt.dll
deleting local copy: PHCSTORE.DLL
deleting local copy: PHCSTORE.DLL
deleting local copy: qqv.dll
deleting local copy: qqv.dll
deleting local copy: rbpdd.dll
deleting local copy: rbpdd.dll
deleting local copy: rkchost.dll
deleting local copy: rkchost.dll
deleting local copy: rMstls.dll
deleting local copy: rMstls.dll
deleting local copy: wrnmp32.dll
deleting local copy: wrnmp32.dll
deleting local copy: guard.tmp
deleting local copy: guard.tmp

The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]


The following are the files found:
****************************************************************************
C:\WINDOWS\system32\cknfmsp.dll
C:\WINDOWS\system32\cknfmsp.dll
C:\WINDOWS\system32\CQC.DLL
C:\WINDOWS\system32\CQC.DLL
C:\WINDOWS\system32\ctsetacl.dll
C:\WINDOWS\system32\ctsetacl.dll
C:\WINDOWS\system32\dfcprop2.dll
C:\WINDOWS\system32\dfcprop2.dll
C:\WINDOWS\system32\FLWPP.DLL
C:\WINDOWS\system32\FLWPP.DLL
C:\WINDOWS\system32\ksdaze.dll
C:\WINDOWS\system32\ksdaze.dll
C:\WINDOWS\system32\macorier.dll
C:\WINDOWS\system32\macorier.dll
C:\WINDOWS\system32\mdexch40.dll
C:\WINDOWS\system32\mdexch40.dll
C:\WINDOWS\system32\mgrapi.dll
C:\WINDOWS\system32\mgrapi.dll
C:\WINDOWS\system32\mjdsrv32.dll
C:\WINDOWS\system32\mjdsrv32.dll
C:\WINDOWS\system32\mxvcrt.dll
C:\WINDOWS\system32\mxvcrt.dll
C:\WINDOWS\system32\PHCSTORE.DLL
C:\WINDOWS\system32\PHCSTORE.DLL
C:\WINDOWS\system32\qqv.dll
C:\WINDOWS\system32\qqv.dll
C:\WINDOWS\system32\rbpdd.dll
C:\WINDOWS\system32\rbpdd.dll
C:\WINDOWS\system32\rkchost.dll
C:\WINDOWS\system32\rkchost.dll
C:\WINDOWS\system32\rMstls.dll
C:\WINDOWS\system32\rMstls.dll
C:\WINDOWS\system32\wrnmp32.dll
C:\WINDOWS\system32\wrnmp32.dll
C:\WINDOWS\system32\guard.tmp
C:\WINDOWS\system32\guard.tmp

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{6B2E397B-AF5F-4129-802B-B5329BC1C278}"=-
[-HKEY_CLASSES_ROOT\CLSID\{6B2E397B-AF5F-4129-802B-B5329BC1C278}]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************


And here are the results from the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:15:55 PM, on 6/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
C:\WINDOWS\system32\wintask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Heather\Desktop\Virus Spyware Removal Tools\HJT1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer powered by Verizon Broadband
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgall..._1/axofupld.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photowork...ropUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[therock247uk]

1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe

4. Delete the files. (if present)

C:\WINDOWS\system32\exp.exe
C:\WINDOWS\system32\wintask.exe

5. Reboot and post a new Hijackthis log here in a reply.

[heathermb769]

ok.. done, here's the hijackthis log

(you're a lifesaver.. thank you )

Logfile of HijackThis v1.99.1
Scan saved at 11:13:22 PM, on 6/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Heather\Desktop\Virus Spyware Removal Tools\HJT1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer powered by Verizon Broadband
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.../ST/ActiveX.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgall..._1/axofupld.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photowork...ropUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{1AA04D7E-20C9-47B1-8AAC-B0D9D21EBA9A}: NameServer = 205.188.146.145
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[therock247uk]

Your log is clean

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Credit to PGPhantom for canned speech.

[heathermb769]

Thank you so much!!! My computer loves you (it was worried it was headed for the bottom of the lake, lol!!!)

I appreciate all your help, time and effort you put into saving the laptop from a sudden and watery death!!!

Peace!

Heather

[therock247uk]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.