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antivirusgold hijacker how to remove


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#1
heidi1111

heidi1111

    New Member

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Hi I have been trying to get rid of this hijack but unable to get rid of the black screen on my desktop. I have removed antivirusgold from add/remove programs successfully and has not returned. Can you help me remove the desktop screen so I can have it normal. Thanks Heidi :tazz: ;)
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#2
gerryf

gerryf

    Retired Staff

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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