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#1
emery1996

emery1996

    New Member

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I have been receiving error messages that say,

"Internet explorer has encountered a problem and needs to close......."

When I would try to get to my control panel it would say,

"Microsoft explorer has encountered a problem and needs to close........"

when I would send the error report it would say,

"DrWatson Postmortem Debugger has encountered a problem and needs to close

Then my computer would freeze and I can not go anywhere. Can someone halp me.
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#2
gerryf

gerryf

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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