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Norton AV 2005 adds "hardware"


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#1
rklndman

rklndman

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:tazz: I am installing NAV 2005 trialware on my IBM Thinkpad 600E (don't laugh, the laptop works!!). Everything is going smoothly. No errors or problems. However after the mandatory reboot, ( and all the needed updates) I find that NAV has installed HARDWARE (pretty neat trick right?)

The hardware that Windows is finding is
1) symantec network drivers service
2) symantec settings manager
3) symantec SPBBCSvc&
4) symlcbrd.

Needles to say XP can not find the drivers for it so I get the dreaded yellow & black exclamation point in the Device Manager. Now being the perfectionist I am, this bothers me. (I also don't know if this means some part of the AV software wont work properly).

I tried using 2 seperate files of the trialware & got the same results. So, before I buy the full version, any ideas anyone?

OS = XP SP2
laptop = ibm thinkpad 600e (don't laugh)
network = wireless G notebook adapter ver 4.0 from Linksys with WPA security
antispyware = Counterspy (updated of course)

Any help would be appreciated.

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Ever get get the "keyboard error, no keyboard found. Press F1 to continue" message?
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#2
Bazzrr

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I have seen this before and as recent as yesterday
I have just finished setting up a brand new computer then added NAV 2005
The device "Symantec Settings Manager " was added to the device manager, but XP couldnt find the driver
Symantecs response (over the phone) in the past has been to remove and reinstall NAV 2005, a bit sad considering this is a new computer with new XP SP2 install
As yet I have seen nothing on their website that would explain this

(in the latest episode, i simply removed the device from the Device manager & restarted - seems to have stayed away!)

In short, I dont recommend their AV product, far too hard to support, even to install
If it goes in, great!
If not, then the hair pulling starts! :tazz:

Save your money,
There are plenty of free progs out there, AVG etc
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