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Error Remote Assistant


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#1
gammieto2

gammieto2

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Hello can anyone out there help me with my remote assistant. the error msg is as follows:
Cannot be established because remote host name could not be resolved???

Any suggestions please :tazz:
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#2
Michael

Michael

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Windows fire wall might be blocking it check it in the fire wall setings.
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#3
samiko

samiko

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it looks like you are trying to enter a computer name instead of its IP address in the Remote Desktop window. Your DNS aren't resolving the name.
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