[freweeling]

Hi all, I am working on a friends computer that has been giving him fits. I found this click searchclick bug and could use some help getting rid of it. I have run the lasted updated spybot, cleared out all temp internet files and done a system restore. After the system restore (setting back to 30 days ago) things look a lot better but would like an oppinion on what else needs to be done. Here is the latest Hijack this log.Logfile of HijackThis v1.99.1
Scan saved at 7:25:33 PM, on 6/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Mouse\Amoumain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.iowatelecom.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uni.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iowatelecom.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.iowatelecom.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Welcome to Iowa Telecom Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.iowatelecom.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{FCC78BF5-64BC-4E54-9A1C-5463F59AE48C}: NameServer = 69.66.0.20 69.66.1.20
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe

Thanks in advance for any help you can offer!!

[Advertisements]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

[coachwife6]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

[freweeling]

Hi CW6, Thanks for finding me! I will apply the service pack and repost. I will be back at that computer on tuesday so will post then.
Mike

[coachwife6]

Make sure you only apply service pack 1A, not service pack 2.

What kind of problems are you still having? I really don't see anything wrong in the log, except for lack of windows updates and an anti-viral product, which you need badly. Find a free one, such as AVG/Grisoft.

When you come back.

1. apply windows updates, per instructions.
2. Install a permanent anti-viral product.
3. Run this scan from panda and copy and paste the results:

http://www.pandasoft...n_principal.htm



4. Download Silent Runners
Unzip it to a permanent folder.
Start SilentRunners.vbs
When your antivirus is giving an alert, do not block this. Allow the script.
Copy and paste the content of the txtfile you get afterwards in your next reply.

5. New hijack this log.

[freweeling]

Hi CW6,
Well I have been working at it for about 12 hours now! So far I have the service pack 1a downloaded & installed, The Grisoft AVG downloaded & installed and the Panda scan downloaded & it is scanning now. The AVG came up with over 100 trojans. I am out of time for tonight so will post the results of the scans when I get back at it tonight. Have a good one!

[coachwife6]

Wow, you've been busy. Good job.

[freweeling]

OK, back at it again. The Panda scan did not go well, it ran for hours then finally the computer locked up & the internet conection failed!? Here are the hijack this and the silent runners scans;
"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"CPQEASYACC" = "C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe" ["Compaq Computer Corporation"]
"WorksFUD" = (empty string)
"Microsoft Works Portfolio" = "C:\Program Files\Microsoft Works\WksSb.exe /AllUsers" ["Microsoft® Corporation"]
"Microsoft Works Update Detection" = "C:\Program Files\Microsoft Works\WkDetect.exe" ["Microsoft® Corporation"]
"srmclean" = "C:\Cpqs\Scom\srmclean.exe" [null data]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe" ["HP"]
"WheelMouse" = "Amoumain.exe" [null data]
"RealTray" = "C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER" ["RealNetworks, Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"AVG7_EMC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\ {++}
"Compaq_RBA" = "C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z" ["NeoPlanet"]

HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MI1933~1\Office\OLKFSTUB.DLL" [MS]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\natasha johnason\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\CLEARB~1.SCR" (ClearBlueHawaii.scr) [empty string]


Startup items in "natasha johnason" & "All Users" startup folders:
------------------------------------------------------------------

C:\Documents and Settings\natasha johnason\Start Menu\Programs\Startup
INFECTION WARNING! "PowerReg SchedulerV2.exe" [empty string]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"America Online 6.0 Tray Icon" -> shortcut to: "C:\Program Files\America Online 6.0a\aoltray.exe -check" ["America Online, Inc."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"Registration reminder 1" -> launches: "C:\WINDOWS\System32\OOBE\OOBEBALN.EXE /sys /r /n:1" [MS]
"Registration reminder 3" -> launches: "C:\WINDOWS\System32\OOBE\OOBEBALN.EXE /sys /r /n:3" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\ = "Real.com" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKCU\Software\Microsoft\Internet Explorer\Extensions\
{A1C62740-93D5-4E72-A5B6-B668D58C5197}\
"ButtonText" = "Support"
"Exec" = "C:\Program Files\Internet Explorer\SIGNUP\Presario.htm" [null data]

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.iowatelecom.net

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
Compaq Advisor, Compaq_RBA, "C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe" ["NeoPlanet"]
Virtual NIC Service, PackethSvc, "C:\WINDOWS\System32\PackethSvc.exe" ["America Online, Inc."]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 15 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 55 seconds.
---------- (total run time: 177 seconds)
Logfile of HijackThis v1.99.1
Scan saved at 7:39:16 PM, on 7/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Mouse\Amoumain.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 6.0a\aoltray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\America Online 6.0a\waol.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.iowatelecom.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uni.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iowatelecom.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.iowatelecom.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Welcome to Iowa Telecom Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0a\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.iowatelecom.net
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FCC78BF5-64BC-4E54-9A1C-5463F59AE48C}: NameServer = 205.188.146.145
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe

So what do you think? If it looks ok I will do a system restore snapshot now & hopefully will not let this computer get this fouled up again.

[coachwife6]

That concerns me that the panda scan did not finish.

Please download CleanUp! - Download - HomePage
Install and run. Click on the button labeled CleanUp!.

When it finishes it will prompt you to restart Windows - there will be one or two files it cannot delete when Windows is running - however, they will be deleted next time Windows starts up.

Try the Panda scan again. You need to use IE to download it and run it. You will be asked to install some active x

[freweeling]

OK, I ran the clean up program & now have Panda running again, Will let you know how it comes out...THANKS!
Mike

[freweeling]

HEY! 3 hours and the Panda scan finished! Here is what it found;

Incident Status Location

Adware:Adware/MediaTickets No disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\MediaTicketsInstaller.INF
Adware:Adware/MediaTickets No disinfected C:\WINDOWS\Downloaded Program Files\MediaTicketsInstaller.INF
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\casino.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\dating.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\drugs.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\fav.bmp
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\EliteToolBar\xml\images\virus.bmp
Adware:Adware/EliteBar No disinfected C:\WINDOWS\EliteToolBar\xml\search.mnu
Adware:Adware/Envolo No disinfected C:\WINDOWS\SYSTEM32\auto_update_uninstall.log

[coachwife6]

Please go to add/remove programs and get rid of:

Bargain Buddy
Elite Bar

Reboot ino safe mode and using explorer find these folders and delete them.

C:\WINDOWS\Downloaded Program Files\CONFLICT.1\MediaTicketsInstaller.INF
C:\WINDOWS\Downloaded Program Files\MediaTicketsInstaller.INF
C:\WINDOWS\SYSTEM32\auto_update_uninstall.log

Reboot and let me know how it's running.

[freweeling]

Hi CW6, I take it you must work nights too, or are you just a night owl?
OK I got rid of the elite toolbar but that was the only item I could find. None of the other files could be located in explorer. So far tonight that computer has run flawlessly! For the most part I think it is fixed, unless you want me to try something else.

[coachwife6]

Caffeine

Did you make sure all files are showing?

[freweeling]

LOL I am on my second pot of the night....Yes I had hidden files showing.
I have to wrap things up here for the night before the day shift rolls in....will check back later.
Mike

Edited by freweeling, 20 July 2005 - 04:48 AM.

[coachwife6]

Download Killbox By Option^Explicit

http://forums.tomcoy...?showtopic=9904

Paste the full file path

C:\WINDOWS\Downloaded Program Files\CONFLICT.1\MediaTicketsInstaller.INF
C:\WINDOWS\Downloaded Program Files\MediaTicketsInstaller.INF
C:\WINDOWS\SYSTEM32\auto_update_uninstall.log

in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" and post a new log when you have rebooted.