Im running a micro express notebook, P4 3.0 ghz, 512mb RAM, radeon mobile 9600. Its ran fine for the past year, but all of a sudden I get freezes and restarts when playing games or running many programs at the same time. This was strange since its handled large workloads very well. I formatted the HD, reinstalled windows, installed all software, then about a week later it is doing the samething with a twist. Now I sometimes get a IRQL_not_less_than_or_equal, then that will lead to a bootup with a system32 file missing. After I leave it off for a few minutes it will come back up fine. It doesnt go that far all the time, normally it just freezes in a game then the screen blacks out (no blue screen of death..). Talked to tech support (not alot of help) and they said it could be a virus that isnt releasing usable RAM, so I ran AVG and ewido but didnt find much. Im wondering if this is just bad RAM or is there something else I can do before I send it back to manufacture for new RAM (still under warranty). Thanks for the help!
RAM problems
Started by
save toby
, Jul 01 2005 12:46 AM
#1
Posted 01 July 2005 - 12:46 AM
save toby
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Im running a micro express notebook, P4 3.0 ghz, 512mb RAM, radeon mobile 9600. Its ran fine for the past year, but all of a sudden I get freezes and restarts when playing games or running many programs at the same time. This was strange since its handled large workloads very well. I formatted the HD, reinstalled windows, installed all software, then about a week later it is doing the samething with a twist. Now I sometimes get a IRQL_not_less_than_or_equal, then that will lead to a bootup with a system32 file missing. After I leave it off for a few minutes it will come back up fine. It doesnt go that far all the time, normally it just freezes in a game then the screen blacks out (no blue screen of death..). Talked to tech support (not alot of help) and they said it could be a virus that isnt releasing usable RAM, so I ran AVG and ewido but didnt find much. Im wondering if this is just bad RAM or is there something else I can do before I send it back to manufacture for new RAM (still under warranty). Thanks for the help!
#2
Posted 01 July 2005 - 09:45 AM
austin_o
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Hi and welcome to Geeks to Go. You can run a test on your memory. Go here and get memtest86. http://www.memtest.org/. Let it run at least three passes. Randon reboots are usually caused by heat, memory, driver issues or the power supply. Check each issue carefully to rule it out. To get a clue what windows may think the problem is, go to the event viewer. Go to my computer, right click manage, and view it. Look for events with a red x at the time of the event. To view detail, right click properties and view. You can also send a report to M$ and view their knowledge base for possible solutions.
#3
Posted 02 July 2005 - 11:08 AM
save toby
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hmmm,
tired memtest w/ a CD but couldnt get it to work. I also couldnt get into the BIOS to make sure it was reading the CD before the harddrive for bootup.... is this another problem?
tired memtest w/ a CD but couldnt get it to work. I also couldnt get into the BIOS to make sure it was reading the CD before the harddrive for bootup.... is this another problem?
#4
Posted 04 July 2005 - 06:11 AM
austin_o
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Usually access to the bios is by pressing the delete key during the boot up process. Check your motherboard manual or system manual to make sure.
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