I run Windows ME and Norton Internet Security 2005 on my laptop. I use Windows Media Player 9. The NIS 2005 has been a recent purchase.
When I go to internet websites, such as news and financial reporting sites, which have streaming video, I cannot access the same. I get stuck on the "connecting to media" stage and do not get onto the buffering stage at all. Normally, as many will know, buffering will get to 100% and the video will play.
I have checked the proxy / network settings in Media Player and they are set as recommended. I have downloaded and installed a patch from Microsoft's website (I was led there by Symantec) but this did not help. I spent an hour on the phone with Symantec telephone support and they tried a number of things, such as deleting Media Player from the Program Control list in NIS 2005 and re-introducing it after a scan for internet programmes using NIS 2005 - no help. I should say that when I disabled NIS completely I was able to watch the streaming video.
One thing that Symantec telephone support did, which confirms to me that there is a firewall / proxy / port issue at hand here, is that they told me to remove Port 80 from the list of filtered ports in NIS: I was then able to access streaming video on the sites. However, on re-introducing Port 80 the problem returned. I believe this Port 80 to be important so do not want to leave it off permanently - is this so? Ultimately, Symantec abandoned me by saying that I should un-install and re-install NIS 2005 and that this would solve the problem.
I feel that this will not help and have not done this re-installation. I believe this problem to be related to configuration of the firewall / rules / proxies / ports to allow Media Player 9 to access the web sites.
Please, please help, anyone! This problem is driving me mad...I know it to be a common problem from the search results in Google, although none of these resuts seem to get to the bottom of fixing the problem.