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Infected with trojans


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#1
ellen

ellen

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My computer is infected with trojans one of which is Dropper.Small.5.Bp. It was first detected by my AVG. In safe mode, I have scanned my computer with AVG, Trojan Hunter, Trojan Scan, Spybot, and Adaware. However, when I re-run the scans, more objects are found. I have tried to do a system restore in safe mode, but it will not run. My computer is just about to crash it is running so slow. I would rather not have to do a system recovery. Any suggestions would be very much appreciated.
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#2
admin

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Hi ellen, welcome to Geeks to Go! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
ellen

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Hi ellen, welcome to Geeks to Go! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

View Post


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#4
ellen

ellen

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Hi ellen, welcome to Geeks to Go! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

View Post


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#5
ellen

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Dear Mr. or Ms. Geek:

I was so happy to hear from you! I hope my HijackThis log is completed correctly. Here it is:

Logfile of HijackThis v1.98.2
Scan saved at 2:32:17 PM, on 10/8/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\PROGRA~1\SPYCLE~1\SpyWatcher.exe
C:\Program Files\DigitalPatrol 4\DPatrolM.exe
C:\PROGRA~1\Intuit\QUICKB~1\COMPON~1\qbagent\QBDAgent.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis19802.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R3 - URLSearchHook: (no name) - {1137E4F9-43B7-7308-098A-9B6311065C98} - C:\WINDOWS\Zuxwkicv.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {16EC57CC-55DF-4074-ED57-4FF02875C26D} - C:\WINDOWS\Zuxwkicv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search - {D65DDC8A-8817-9A0E-777D-79427ECD95D0} - C:\WINDOWS\Zuxwkicv.dll
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Spy Watcher] "C:\PROGRA~1\SPYCLE~1\SpyWatcher.exe" -S
O4 - HKCU\..\Run: [DP Monitor] C:\Program Files\DigitalPatrol 4\DPatrolM.exe
O4 - Startup: STARTUP.lnk = C:\STATUS\STARTUP.BAT
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydelet...2.php?KBID=1063 (file missing)
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097258617331
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...397/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = smallbusiness.local
O17 - HKLM\Software\..\Telephony: DomainName = smallbusiness.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = smallbusiness.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = smallbusiness.local


Hi ellen, welcome to Geeks to Go! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

View Post


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#6
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Some hijacks interfere with the installation of Service Pack 2, so we'll hold of for now. When we're finished cleaning your computer we highly recommend installing SP2. Click here: http://windowsupdate.microsoft.com/.
-or-
It's a very large download, so if you're on dial-up, order a free CD here:
http://www.microsoft...default810.mspx

-=jonnyrotten=- <_<
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#7
ellen

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OK. I installed all of the security and critical updates from Microsoft except SP2. Here is my new HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 4:42:30 PM, on 10/8/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\PROGRA~1\SPYCLE~1\SpyWatcher.exe
C:\Program Files\DigitalPatrol 4\DPatrolM.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis19802.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R3 - URLSearchHook: (no name) - {1137E4F9-43B7-7308-098A-9B6311065C98} - C:\WINDOWS\Zuxwkicv.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {16EC57CC-55DF-4074-ED57-4FF02875C26D} - C:\WINDOWS\Zuxwkicv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search - {D65DDC8A-8817-9A0E-777D-79427ECD95D0} - C:\WINDOWS\Zuxwkicv.dll
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Spy Watcher] "C:\PROGRA~1\SPYCLE~1\SpyWatcher.exe" -S
O4 - HKCU\..\Run: [DP Monitor] C:\Program Files\DigitalPatrol 4\DPatrolM.exe
O4 - Startup: STARTUP.lnk = C:\STATUS\STARTUP.BAT
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydelet...2.php?KBID=1063 (file missing)
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097258617331
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...397/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = smallbusiness.local
O17 - HKLM\Software\..\Telephony: DomainName = smallbusiness.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = smallbusiness.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = smallbusiness.local



We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Some hijacks interfere with the installation of Service Pack 2, so we'll hold of for now. When we're finished cleaning your computer we highly recommend installing SP2. Click here: http://windowsupdate.microsoft.com/.
-or-
It's a very large download, so if you're on dial-up, order a free CD here:
http://www.microsoft...default810.mspx

-=jonnyrotten=- <_<

View Post


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#8
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

  • Retired Staff
  • 2,678 posts
Plese click here
http://www.microsoft...p1/default.mspx
download Service Pack 1a and all critical updates except for Service Pack 2 and post new log. <_<

-=jonnyrotten=- :D
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