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AceBot problem plus inabilit to open controlpanel


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momentumtom

momentumtom

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The main computer on my network has gone down with what appears to be many virus problems. Among these is the inability to access the internet anymore, along with the inability to open control panel or my computer in XP. When I phoned LinkSys regarding the internet connection, they asked me to open control panel, which I cannot do because the machine is so infected. Luckily I've got another computer on the network that can connect to the internet, so I've transferred a copy of the HiJackThis log over from the heavily infected machine to this one. Dr. Watson's postmortem debugger comes up whenever we try to open control panel, so I did some research on this, which has led me to believe that I've got an AceBot virus. I tried following some advice from other resources online without any success at all. I've followed the instructions listed prior to posting a hijackthis log and am currently stuck, unable to use the machine for much. It is imperative that we get this computer up and connected to the internet soon because we depend on it for our daily business operations. Any help is GREATLY appreciated! Thanks in advance.


Here's the most recent hijackthis log file:

Logfile of HijackThis v1.99.1
Scan saved at 5:59:15 PM, on 7/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\EloSrvce.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Cherry\KeyMan\KeyMan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\m?config.exe
C:\Program Files\saar\elat.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
E:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com...DT/0409/bl7.asp
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0E07D10F-1786-8EB2-DCDF-BDA769D99D4B} - C:\WINDOWS\system32\appuk.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [CherryKeyMan] "C:\Program Files\Cherry\KeyMan\KeyMan.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Vtr] C:\WINDOWS\System32\m?config.exe
O4 - HKCU\..\Run: [Lerm] C:\Program Files\saar\elat.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Send to Keyman - C:\Program Files\Cherry\KeyMan\IEMenuExtKeyman.html
O9 - Extra button: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Homepage Protector - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cherry Device Interface - Cherry Gmbh, Auerbach Germany, www.cherry.de - C:\Program Files\Cherry\CDI\CDI.exe
O23 - Service: EloSystemService - Elo Touchsystems, Inc. - C:\WINDOWS\System32\EloSrvce.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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