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My GF needs serious help [CLOSED]


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#1
JawaJive

JawaJive

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My GF has been having major computer problems recently, and its extremely hard helping her over the phone. Id really appreciate an analysis of her HJT log. Thank you so so much

-Andrew

Logfile of HijackThis v1.99.1
Scan saved at 12:32:11 PM, on 7/7/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SCARDSVR.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\TOPSPEED\2.0\AOLTSMON.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\TOPSPEED\2.0\AOLTPSPD.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\TDNZBLI.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\CPQMLDET.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\STARTEAK.EXE
C:\COMPAQ\EAKDRV\EAUSBKBD.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1119932723\EE\AOLHOSTMANAGER.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1119932723\EE\AOLSERVICEHOST.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\WAOL.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSFTSN.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\SHELLMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...&c=2C01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presa...&c=2C01&lc=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...&c=2C01&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presa...&c=2C01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presar...&c=2C01&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimt.../aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\PROGRAM FILES\AOL\AOL TOOLBAR 2.0\AOLTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [WCOLOREAL] C:\Program Files\COMPAQ\COLOREAL\COLOREAL.EXE
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\CPQMLDET.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CpqBootPerfDb] C:\Cpqs\Scom\CpqBootPerfDb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [TDNZBLI] C:\WINDOWS\SYSTEM\TDNZBLI.EXE
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [nxj] C:\WINDOWS\SYSTEM\nxj.exe
O4 - HKLM\..\Run: [lizjf] C:\WINDOWS\SYSTEM\lizjf.exe
O4 - HKLM\..\Run: [jlli] C:\WINDOWS\SYSTEM\jlli.exe
O4 - HKLM\..\Run: [yjv] C:\WINDOWS\SYSTEM\yjv.exe
O4 - HKLM\..\Run: [zanssc] C:\WINDOWS\SYSTEM\zanssc.exe
O4 - HKLM\..\Run: [ietwl] C:\WINDOWS\SYSTEM\ietwl.exe
O4 - HKLM\..\Run: [jjumdup] C:\WINDOWS\SYSTEM\jjumdup.exe
O4 - HKLM\..\Run: [wniwtuu] C:\WINDOWS\SYSTEM\wniwtuu.exe
O4 - HKLM\..\Run: [bjf] C:\WINDOWS\SYSTEM\bjf.exe
O4 - HKLM\..\Run: [vsk] C:\WINDOWS\SYSTEM\vsk.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1119932723\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [imnues] C:\WINDOWS\SYSTEM\imnues.exe
O4 - HKLM\..\Run: [xiwdxx] C:\WINDOWS\SYSTEM\xiwdxx.exe
O4 - HKLM\..\Run: [ysammh] C:\WINDOWS\SYSTEM\ysammh.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [hiudui] C:\WINDOWS\SYSTEM\hiudui.exe
O4 - HKLM\..\Run: [kjeiany] C:\WINDOWS\SYSTEM\kjeiany.exe
O4 - HKLM\..\Run: [ludkzo] C:\WINDOWS\SYSTEM\ludkzo.exe
O4 - HKLM\..\Run: [owfpxl] C:\WINDOWS\SYSTEM\owfpxl.exe
O4 - HKLM\..\Run: [wojv] C:\WINDOWS\SYSTEM\wojv.exe
O4 - HKLM\..\Run: [cmxpahf] C:\WINDOWS\SYSTEM\cmxpahf.exe
O4 - HKLM\..\Run: [pgdiv] C:\WINDOWS\SYSTEM\pgdiv.exe
O4 - HKLM\..\Run: [sinmt] C:\WINDOWS\SYSTEM\sinmt.exe
O4 - HKLM\..\Run: [dthuvby] C:\WINDOWS\SYSTEM\dthuvby.exe
O4 - HKLM\..\Run: [sjyrk] C:\WINDOWS\SYSTEM\sjyrk.exe
O4 - HKLM\..\Run: [lfu] C:\WINDOWS\SYSTEM\lfu.exe
O4 - HKLM\..\Run: [gvbdm] C:\WINDOWS\SYSTEM\gvbdm.exe
O4 - HKLM\..\Run: [mazujmo] C:\WINDOWS\SYSTEM\mazujmo.exe
O4 - HKLM\..\Run: [ojbzhjh] C:\WINDOWS\SYSTEM\ojbzhjh.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ScardSvr] C:\WINDOWS\SYSTEM\ScardSvr.exe
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [AOL TopSpeedMonitor] C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOL.EXE" -b
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\PROGRAM FILES\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\PROGRAM FILES\AOL\AOL TOOLBAR 2.0\AOLTB.DLL
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol....83/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol....,20/McGDMgr.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
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#2
Kristy

Kristy

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Hello and welcome to Geeks To Go.

Lets start out with some general scans and see if we cant clean things up a little.

+++++ Step 1 +++++

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++ Step 2 +++++

Update HiJackThis
  • Open HiJackThis
  • Click Open the Misc Tools Section
  • Click Check for update online
+++++ Step 3 +++++

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

If you have recieved help elsewhere or no longer need our assistance, please let us know.

~Kristy
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#3
Kristy

Kristy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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