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Explorer problems


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#1
silvafamily84

silvafamily84

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;) OK..I am not a computer expert, I just get by. I don't even know where to start this message. Bare with me! Somehow from somewhere the SPYSHERRIF installed itself on my computer. I seen and read what other users had done to correct their problems which was identical to what I was going thru. I loaded programs as you requested, followed instructions, etc. (cleanup!, CWShredder, DelDomains, SmitFraud). Everything worked great, got rid of all those little pests, I thought...Well now I can boot in safe mode - NO PROBLEM. Boot in normal mode and I get an error that says "EXPLORER - Program has erformed an illegal operation and will be shut down." No when you say "CLOSE" it comes up a few more times. Problem is, my computer freezes at this point and I can not get into anything! What happened...? Can anyone tell me. I have tried to reboot my computer with the reboot cd and reinstall windows over windows but this didn't seem to help. I have an old machine and I run Windows98. Appreciate any help on what to try next. Here is a copy of my HiJackThis Log.

Logfile of HijackThis v1.99.1
Scan saved at 8:49:23 AM, on 7/7/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! DSL
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\3.BIN\MWSSRCAS.DLL
F1 - win.ini: run=HPFSCHED
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\3.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\3.BIN\MWSSRCAS.DLL
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_76.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {E9FDEC9B-7C79-2289-5EC3-73C27EEF7EC4} - C:\WINDOWS\SYSTEM\MPECVMQ.DLL
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\WINDOWS\SYSTEM\ZOLKER002.DLL
O2 - BHO: IE 4.x-5.x BHO in ObjectPascal - {3A4E6FF3-BF59-446E-9DC8-731BCE2F349A} - C:\WINDOWS\SYSTEM\msupdate.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ATIGART] c:\ati\gart\atigart.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaaa.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [Wallchanger] C:\PROGRAM FILES\COPERN32\wallchanger.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [TIPS] C:\PROGRA~1\MICROS~3\tips\mouse\tips.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~3\point32.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\3.BIN\MWSOEMON.EXE
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [Auto Update] C:\WINDOWS\stchost.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\3.BIN\MWSOEMON.EXE
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\SYSTEM\win32.exe
O4 - HKCU\..\Run: [Ucsb] C:\Program Files\aooh\wwpc.exe
O4 - HKCU\..\RunServices: [wupd] C:\WINDOWS\SYSTEM\win32.exe
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: Reminder-hpc41003.lnk = C:\Program Files\HP DeskJet 610C Series\ereg\Remind32.exe
O4 - Startup: America Online Tray Icon.lnk = C:\WINDOWS\SYSTEM\SAGE.EXE
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .qt: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .avi: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npavi32.dll
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O16 - DPF: {8FBFE5FF-5E98-11D3-80AF-00C04FCFBC72} (SurveyCtl35 Class) - http://activex.micro...izards/sw35.cab
O16 - DPF: {60B25924-C865-11D2-B0C1-000000000000} (Hotbar Control) - http://hotbar.com/hotbar.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredim...er/imloader.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitc...eInstallSBC.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_2.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com...stall/AxCtp.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://195.95.218.82...hm::/update.exe
O16 - DPF: {7D40ADF2-AD68-4959-ACEC-DA96BF5E6EB7} (SpyBouncer.SBDownloader) - http://spywareremove.../downloader.ocx
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon...5.33/ttinst.cab
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)

I am totally stumped! Thanks :tazz:
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#2
phybyr0ptyk

phybyr0ptyk

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Welcome to Geeks to Go, my name is phybyr0ptyk and I will be helping you today.

I am not allowed to tell you what needs to be cleaned from your system as I am still in training, however if you would Please Click here!, and follow the recommendations in the guide.
Please go thru this guide step by step as it will clean alot of the stuff on your machine.

If you're still having trouble,(you will be) We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.


After posting in the Hi Jack This forum be patient as an expert will be along shortly.
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#3
silvafamily84

silvafamily84

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;) Thanks for your suggestions. We ended up having to wipingout Windows 98 and reload. This seemed to take care of the problem. Only issue now is everything is running sluggish. This is an old machine, maybe time to invest in an updated one. Another question tho...Can I run the CleanUp in regular (normal) mode or do I need to be in Safe mode? I thought maybe running that may make things go a little faster. Any suggestion on that? Thanks again. :tazz:
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#4
phybyr0ptyk

phybyr0ptyk

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Yes you can run Clean Up in normal operating mode. However, your problem, since you have basically wiped everything out and started from scratch, probably lies within your machines RAM

There is a nice little free piece of software to use to optimize your machines RAM any time with a mouse click here
http://www.yourwares...m/software.html
just download, install and read the short users guide, I hope this helps.
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