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APPLICATION ERROR MESSAGE


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#1
CUZIN BRUCIE

CUZIN BRUCIE

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Hi, I am new to this forum so I am not sure if this is the right category to post this question.

I am getting the following error message when I boot up.

"hpqtra08.exe - Application Error"
"The instruction at "0x3a004556" referenced memory at "0x3a004556". The memory could not be read.

Click on OK to terminate the program.
Click on Cancel to debug the program.

I thought that since it refers to a memory location that it was due to a bad ram chip, I have Kingston value ram 2x512mb pc 3200 ram. They sent me new chips and I still get the error message when I boot up,

I googled the error message and saw some links where people were talking about some application errors due to the sofware or hardware for their Hewlett Pcakard printers. I have an HP 7310 All in One Office Jet printer but I have it networed with my other PC and this one through my Linksys router and I don't get the error message with that pc, although that is an AMD 2800 32 bit processor.

I am running Windows XP professional with an AMD 3500+ 64 bit processor, 1 GB of Kingston Ram, 2 SATA WD 250 GB hard drives.

If someone can help me I would REALLY appreciate it. This does not happen during program running, only when I first boot up the system and the desktop comes up.

Thank you,
Bruce
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#2
Murray S.

Murray S.

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Howdy and welcome to G2G:

So, did you try un-installing and then re-installing the printer software and drivers to see if that helped??

Murray
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#3
CUZIN BRUCIE

CUZIN BRUCIE

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Murray,

No I haven't yet but will give that a try.


Thank you for your suggestion.

Bruce

:tazz:
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