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Problem trying to start my computer


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#1
Sincor

Sincor

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My friend's computer is having a problem whenever he turns on his computer a message appears that says:
Congratulations! you finished setting up your Hp Pavilion.....etc(or something like that ) then below appears some options like help
and when he click on finish it just frozen

I asked him what was the last thing he did he said nothing

please help How can i fix it!
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#2
gerryf

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could you be more decriptive on what it says below...."appears some options like help" does not sound right...a picture would be even better
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#3
Sincor

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sorry for not being more descriptive
what I was trying to say is that below says if you have any question click on the help and the office assistant is to the left (something like that I don't remember very well)
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#4
gerryf

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please find out then post
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