Since I have had the computer there haven't been any problems. I have been downloading, burning CD's and listening to music on it. For the past couple of weeks my computer has been running very slow and eventually would start freezing up forcing me to reboot. The mouse and keyboard would stop responding and Ctrl+Alt+Del never worked; it didn't matter if I was on the internet or listening to Windows Media Player. Sometimes it would freeze up while I wasn't even using it.
Earlier this week I received the blue screen of death stating there was a fatal error (something about a kernel error.) I followed the directions to reboot since this was the first time I had received the error and I haven't seen the screen since. The computer was slow to respond so I did a ScanDisk and tried to DeFrag but it always hung up 1% into compacting the files. I aborted that option thinking I would ask for help this weekend. Friday night I came home and hopped online to check my email when it froze again. When I rebooted, all I got was the Dell screen and then the prompt that said "strike F1 to retry boot, F2 for setup utility".
After doing some research online (using the parents laptop) all day I have found out or done the following things:
- unplugged any and all uncessary hardware to make sure it is not a hardware malfunction
- I don't have the option to boot in safe mode as it never gets to the windows screen
- After checking my BIOs settings to let my computer boot from the CD-Rom to try booting up from the XP installation disk, it says that my CD-Rom is not installed
-BIOs settings show my Hard Disk Drive is not installed either.
I have tried to give as much information on the problem to try and get some useful help. Any and all feedback is appreciated. Thanks!!!!!