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Trojan_Spy smit fraud? please help me.. [CLOSED]


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#1
Jiub

Jiub

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first of all, i know VERY little about computers so im not familiar with the jargon.

now the problem: my desktop has been replaced with the message informing me that my pc is infected with the trojan spy smit fraud virus.

i haven't been able to remove it so far, but i did obviously manage to make it on to the internet and i found something called xoftspy which claims it will take care of my viruses and spyware. will it work? if not, what will?

thanks in advance
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#2
Excal

Excal

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Hi Jiub and welcome to GeeksToGo!


If you are having malware issues, please got to the following site and follow all the instructions carefully.


You Must Read This Before Posting A Hijackthis Log

Then please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems

Thanks,

:tazz:

Excal
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#3
Jiub

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um...i can't get the window to open with the condition my pc is in, unless its the mcafee window that popped up. but im not sure what to do with that
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#4
Excal

Excal

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Download HijackThis and post a logfile:
  • Download HijackThis.
  • Create a folder named "HijackThis". To create a folder:
    • Go to My Documents.
    • Right-click and select New> Folder.
    • Name the folder as "HijackThis".
  • Extract the contents of hijackthis.zip into the folder you've just created.
  • Open HijackThis.exe
  • Click on "Do a system scan and save a logfile".
  • After the scan is complete a Notepad window will popup.
  • In the Notepad window, go to Edit> Select all and then Edit> Copy.
  • Paste the log into your next reply.
Do NOT fix anything until we check your log. You can cause serious damage to your operating system if you fix a valid entry.
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#5
Excal

Excal

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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