Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

WordPerfect Version 8


  • Please log in to reply

#1
Anne

Anne

    Member

  • Member
  • PipPip
  • 42 posts
There are a couple of computers in our network where (sporadically) documents done in WordPerfect version 8 will print blank pages. At first it seemed to be just when I would e-mail a document to one particular person. I advised her to save the attachments first instead of opening and printing from the e-mail. Sometimes this works, but other times it doesn't. Now I've had another employee tell me that she has had sporadic problems from documents that were originally on her computer (created by a previous employee). Also, today she was able to print 3 out of 4 documents that I had e-mailed. One computer runs XP and the other Win2000 Pro.

I researched the WordPerfect knowledgebase and there were instructions for Version 9 in this scenario. One advised uninstalling and reinstalling printer drivers; the other advised a change to the Registry. We all have our own printers. Should I just update their printer drivers? Do I have to uninstall before updating?

Has anyone else experienced this situation?
  • 0

Advertisements


#2
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
I would start with updating the printer drivers. You do not need to remove the old ones first.
  • 0

#3
Anne

Anne

    Member

  • Topic Starter
  • Member
  • PipPip
  • 42 posts
Thanks! I needed someone to confirm my thinking!

Anne <_<
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP