I've been trying to get rid of these annoying popups but I can't seem to locate the actual problem. I guess I should clarify "popups". IE can be completely closed and this spyware or whatever will open a new instance of IE and open some AD page.
They aren't bad ads. No [bleep] or anything like that.. just very annoying.
I downloaded and updated spy bot and adaware on his machine. I updated his Norton and rebooted his PC into safe mode. I then ran all three products deleting everything they found. Upon rebooting I noticed the computer seemed to run a bit better, but the ads will not go away.
My time there is actually limited to evenings, but if there are somewhat easy things that I can have him do, I'll forward on the information
So here is the HJT log that I am now trying to figure out what else to do with.
Logfile of HijackThis v1.99.1
Scan saved at 2:17:53 PM, on 07/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\vidctrl\vidctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\SPDWIN\MISC\dllpreld.exe
C:\SPDWIN\Core\Exe\Squid32.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cardello.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\System32\vidctrl\vidctrl.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitersv32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Speedi-WIN Startup.lnk = C:\SPDWIN\MISC\dllpreld.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120590221828
O17 - HKLM\System\CCS\Services\Tcpip\..\{8B908057-9CD4-4F05-B3CE-91981DD34532}: NameServer = 198.190.226.3,198.190.226.30
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINDOWS\system32\ir6ul5j91.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Thanks for any and all help.
Edited by paledecay, 11 July 2005 - 01:38 PM.
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