unable to open "Word" docs with new xp pro
Started by
exile47834
, Jul 14 2005 07:13 AM
#1
Posted 14 July 2005 - 07:13 AM
#2
Posted 14 July 2005 - 07:22 AM
it just doesnt open or does it give some sort of error
#3
Posted 14 July 2005 - 07:22 AM
Ok did you do a full Install of XP or did you put your Windows XP CD in and choose upgrade?
If you did the full install then have you actually re-installed MS Office/MS Word?
MS word does not come as standard in any version of windows. It is seperate program that you must install on it's own.
If you did the full install then have you actually re-installed MS Office/MS Word?
MS word does not come as standard in any version of windows. It is seperate program that you must install on it's own.
#4
Posted 14 July 2005 - 08:44 AM
I did install full xp pro and ms word as part of "office". I receive error msgs:
-"the file is not a windows document"
-"word cannot open the document"
Also, I have tried the various "convert file" options that come up and receive "gobbledegook"
-"the file is not a windows document"
-"word cannot open the document"
Also, I have tried the various "convert file" options that come up and receive "gobbledegook"
#5
Posted 14 July 2005 - 11:31 PM
what do u mean as part of "office" i think u may need to reinstall the whole of ms office. cause as the kid said it doesnt come with xp anymore,
#6
Posted 15 July 2005 - 01:19 AM
Before you reinstall MS office, DELETE word and whatever else of MS office you have on there. NOW you can reinstall MS office.
Emery
Emery
#7
Posted 15 July 2005 - 02:13 AM
cause as the kid said it doesnt come with xp anymore,
It never did.
#8
Posted 15 July 2005 - 02:45 AM
#9
Posted 15 July 2005 - 03:37 AM
Word never came with Windows XP.
#10
Posted 15 July 2005 - 04:13 AM
Ok quick test.
Click START>RUN and type in winword and then press enter.
Does Word start up?
Yes - good you have word and something else is the matter with these documents.
No - You need to install Word/MS Office again.
Let us know either way and then we can take it further.
Click START>RUN and type in winword and then press enter.
Does Word start up?
Yes - good you have word and something else is the matter with these documents.
No - You need to install Word/MS Office again.
Let us know either way and then we can take it further.
#11
Posted 15 July 2005 - 06:41 AM
To The Kid and others --- THANKS; for all the suggestions. Will take a while to sort.
However, as suggested by Kid, I did a "start, run, winword" and "Word" opened OK.
The mystery is deeper as I find the "saved" document disks work well in a second computer (wifes) with the old W98se.
I plan to try the "compatibility wizard" which I now discover is part of the XP system.
However, as suggested by Kid, I did a "start, run, winword" and "Word" opened OK.
The mystery is deeper as I find the "saved" document disks work well in a second computer (wifes) with the old W98se.
I plan to try the "compatibility wizard" which I now discover is part of the XP system.
#12
Posted 16 July 2005 - 03:38 PM
Back again; I have tried all suggestions thus far and have gone to the "compatability wizard" to no avail.
Any more thoughts? This a'in't life-or death, but if I can open the saved files I'll save much typing and running (to wifes cptr)..
Any more thoughts? This a'in't life-or death, but if I can open the saved files I'll save much typing and running (to wifes cptr)..
#13
Posted 16 July 2005 - 08:34 PM
If you re-installed Word, the following probably won't work. But at this point I would give it a shot.
Close Word. Do a search for a file called normal.dot. Delete all instances of that file that you find. This is the template file for Word. Launch word. It will create a new template file automaticaly. Let us know if it works....
Close Word. Do a search for a file called normal.dot. Delete all instances of that file that you find. This is the template file for Word. Launch word. It will create a new template file automaticaly. Let us know if it works....
#14
Posted 17 July 2005 - 06:38 AM
It would appear that there is about 25% "Word" function now. I got 2 documents to open tho not in original format.
I may try the procedure again to be sure.
I may try the procedure again to be sure.
#15
Posted 17 July 2005 - 09:33 AM
Word 2000 and later versions have a repair function in the help menu (acording to what I read). Might be worth a shot. Perhaps do the repair and then reset the template.....
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