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"Your computer is infected"


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#1
jakam

jakam

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I'm having trouble removing the "Your computer is infected" tray icon. Can anyone help out! I ran HiJackThis and got this log.

Thanks a lot :-)



C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\tp4serv.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Programmer\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Programmer\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\Programmer\IBM\Messages By IBM\ibmmessages.exe
C:\Programmer\Fælles filer\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programmer\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmer\Messenger\msmsgs.exe
C:\WINDOWS\System32\hookdump.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmer\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Programmer\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Programmer\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmer\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmer\Fælles filer\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ibmmessages] C:\Programmer\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Programmer\Fælles filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Programmer\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [updatelavasoft] C:\WINDOWS\System32\updatelavasoft.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmer\Fælles filer\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\RunServices: [updatelavasoft] C:\WINDOWS\System32\updatelavasoft.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Programmer\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmer\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updatelavasoft] C:\WINDOWS\System32\updatelavasoft.exe
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\System32\hookdump.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\MSMSGS.EXE
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119480085787
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://mail.mediabo...emote/msrdp.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Norton AntiVirus Auto Protect (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
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#2
The_Sloth

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Go to http://www.geekstogo..._Log-t2852.html and follow the instructions listed there. The malware pros will help you out.
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#3
Pretorian

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*Post removed by an Administrator*

Hello! While we appreciate the fact that you want to help out, we do not allow non-Staff Members to post help on the boards. There are too many things that could go wrong, and too many Malwares that can make themselves look "legitimate". Many times, there are special tools and fixes that need to be used, and our Staff Members are trained to recognize and clean these infections.

If you are interested in training to become a Staff Member, please post Here

Thank you for your cooperation!

Kat
GeeksToGo Administrator

Edited by ~Kat~, 15 July 2005 - 01:37 PM.

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