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Error, Please help [CLOSED]


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#1
CJIS

CJIS

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when windows starts up i first get this error:

Windows cannot find 'C:\WINDOWS\Nail.exe'. Makesure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

Secondly I get this message:
Error loading C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
The specified module could not be found

Does anyone know how to fix these
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#2
Kat

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
CJIS

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Logfile of HijackThis v1.99.1
Scan saved at 5:48:20 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\gsicon.exe
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Voyager100Test\fts.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\AOL\AOL Address Book for Outlook Express\1.0\ac_oehook.exe
C:\WINDOWS\System32\LXSUPMON.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\AOL\1114089417\ee\AOLHostManager.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\AOL\1114089417\ee\AOLServiceHost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Common Files\AOL\1114089417\ee\AOLServiceHost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\Program Files\Common Files\AOL\1114089417\ee\AOLServiceHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://startpage.aol.com/beta.adp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimt.../aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mystorage.aol.com/-hb
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: IECatcher Class - {B930BA63-9E5A-11D3-A288-0000E80E2EDE} - C:\Documents and Settings\User\Desktop\AOL\Mass Downloader\MDHELPER.DLL (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {207AEF46-0596-4966-A7BF-098F247E85BB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\Voyager100Test\fts.exe"
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1114089417\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ptrun32] C:\WINDOWS\system32\ptrun32\ptrun32.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [AOL Address Book for Outlook Express] "C:\Program Files\AOL\AOL Address Book for Outlook Express\1.0\ac_oehook.exe"
O4 - HKLM\..\Run: [AOL Desktop Search EXE Service] "C:\Program Files\AOL\Desktop Search\AOLDesktopSearchService.exe" /boot
O4 - HKLM\..\Run: [cxvgaa] c:\windows\system32\kkkcql.exe r
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [ofhbyrg] c:\windows\system32\vypmhj.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Documents and Settings\James\Desktop\AOL\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0A50726E-51A2-42BB-8392-98F050C40A10} (SkillJamLoader Class) - http://aol.skilljam....llJamLoader.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....014/CTSUEng.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildt...iveLauncher.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120751113640
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1120750969156
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.3dgroove....ad/GrooveAX.cab
O16 - DPF: {83EF1847-D835-490B-8D9D-90B2987D66E8} (AOL Pictures Uploader Class) - http://pictures-beta...der.9.3.1.4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://hoylegames.si...cherControl.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://F:\Resources\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game18.zylomg...gamesplayer.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O16 - DPF: {E04EAE82-14AD-41CB-BF5A-45556ABB8347} (WebCoachDownload Class) - http://esupport.aols...cinst_uk_uk.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredim...er/imloader.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15014/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{79EDA98B-19BD-46B2-8679-95B26DDEB477}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#4
CJIS

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Ok nail.exe is fixed just the:
C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
Please help
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#5
Kat

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1. Open HijackThis and scan for a log. Place a check next to ONLY the following items:

O3 - Toolbar: (no name) - {207AEF46-0596-4966-A7BF-098F247E85BB} - (no file)

O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [ptrun32] C:\WINDOWS\system32\ptrun32\ptrun32.exe -startup
O4 - HKLM\..\Run: [cxvgaa] c:\windows\system32\kkkcql.exe r
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [ofhbyrg] c:\windows\system32\vypmhj.exe

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildt...iveLauncher.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://F:\Resources\IntraLaunch.CAB
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredim...er/imloader.cab


Make sure all other programs are closed, and click the "Fix Selected" Button.

2. Reboot into Safe mode by continually tapping the F8 key as the machine starts to boot.

3. Remove the following programs by going to Start>Control Panel> Add and Remove Programs (if found)
Wild Tangent
Incredimail
NewDotNet


4. Delete the following folders (if found)
C:\Program Files\Wild Tangent
C:\Program Files\Incredimail
C:\Program Files\NewDotNet


5. Delete the following files (if found)
C:\WINDOWS\system32\ptrun32\ptrun32.exe -startup
c:\windows\system32\kkkcql.exe r
c:\windows\system32\vypmhj.exe

6. Reboot normally

7. Download CleanUp
Install the program, dont run it yet, we will later.

==============================================================
*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folder, please make a backup of these before running CleanUp

Running CleanUp
  • Start CleanUp
  • When CleanUp starts go to the Options button (right side of CleanUp screen)
  • Uncheck cookies
    Note: This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea.
  • Click OK
  • Then click on the CleanUp button. This will take a short while, let it do its thing.
  • When asked to reboot system select No
  • Close CleanUp
8. Post a fresh HJT log here in a reply and let me know how things are running now! :tazz:
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#6
CJIS

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Ok I don't want to uninstall IntelliApps coz I use that all of the time and I need wild tangent to open the webgames I play and New.net is not in add/remove programs and there is no folder for it either but i fixed i just downloaded the trial version of System Mechanic 5.5c Pro and went into startup manager and just removed the entries there and i don't get them anymore.
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#7
Kat

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"IntelliApps"..you mean Incredimail? That is not a good program, it tracks your internet movement, and installs things on your pc.

Also..you do NOT *need* Wild Tangent. All of your online games will play exactly the same without using WT, and Wild Tangent is a system resource hog, and also tracks your online movements and reports them back.

Are you saying your issues are now resolved? Do you want to put up another HJT log??
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#8
Kat

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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