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need Nail Aurora help please [RESOLVED]


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#16
Trevuren

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Don't let it get to you, we have made enormous progress considering the stuff we are fighting.


Print this out please

1. Download Process Explorer from http://www.sysintern...ssExplorer.html

2. Run Process Explorer and find the Process in the list of Processes.

mhmfze.exe

3. Select the process and click Process > Suspend.

4. Then in HijackThis click Config > Misc Tools > Delete a file on reboot...

5. In the explorer Window, locate and select the file c:\windows\system32\mhmfze.exe

6. When prompted if you want to reboot click YES

Leave Process explorer running with the process suspended.

7. After the reboot, check the following items in HijackThis.

O4 - HKLM\..\Run: [nzviuge] c:\windows\system32\mhmfze.exe r

Close all windows except HijackThis and click Fix checked:

8. REBOOT your system

9. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

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#17
bivc

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Hi Im back

let me know when your available
Thank you!
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#18
bivc

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oppss Sorry i didn't notice there was a second page. :tazz:
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#19
Trevuren

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Once you have completed the procedures laid out in my last post, please forward a fresh HJT log.


Trevuren
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#20
bivc

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Sorry i've been out of the office today for work.

Logfile of HijackThis v1.99.1
Scan saved at 3:44:14 PM, on 7/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\ojarbl.exe
c:\windows\system32\qimzmme.exe
C:\Documents and Settings\Nelson\Desktop\HJT\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\ojarbl.exe reg_run
O4 - HKLM\..\Run: [gqzwws] c:\windows\system32\qimzmme.exe r
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe (file missing)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#21
Trevuren

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1. Please download the trial version of Ewido Security Suite from HERE

Install it, and update the definitions to the newest files. Do NOT run a scan yet.

2. Please download Nailfix.exe from HERE and Save it to your Desktop

* Create a Folder on your Desktop and name it NailFix
* Extract both files from NailFix.zip into this new folder

Please do NOT run it yet.

3. Next, please reboot your computer in Safe Mode
by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
4. We want to stop, disable and delete an added service (023)

To stop a service and set to 'disabled'
  • Go to Start > Run and type in Services.msc then click OK
  • Click the Extended tab.
  • Scroll down until you find the service.
    ===>Service: System Startup Service (SvcProc)
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on 'Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.


5. Once in Safe Mode, open your NailFix folder and double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

5. Then please run Ewido, and run a full scan. Save the logfile from the scan. DO NOT MULTITASK WHEN EWIDO IS RUNNING.. That is do not open any folder, browser, or even the Control Panel.

6. Next run HijackThis, click Scan, and put a check mark beside:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\ojarbl.exe reg_run
O4 - HKLM\..\Run: [gqzwws] c:\windows\system32\qimzmme.exe r
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)



Once all items have been marked, close all open windows, click Fix checked and EXIT HJT.

7. Now using Windows Explorer, please locate and DELETE the following files/folders and all their content, if they still exist:

C:\WINDOWS\System32\ojarbl.exe
c:\windows\system32\qimzmme.exe
C:\WINDOWS\systb.dll
C:\WINDOWS\wupdt.exe
C:\WINDOWS\svcproc.exe
C:\WINDOWS\Nail.exe

8. Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.


Trevuren
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#22
bivc

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I've tried to download the nailfix file on 2 diffent PCs, but the file does not extract. it seems to be corrupted. (one is my workstation in the office which runs perfectly ) I've tried using IE and Firefox. to download. but the file does not extract.
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#23
Trevuren

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Try from HERE.

This is a self-extracting version.

Trevuren
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#24
bivc

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ok it worked thanks!
almost done with the scan
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#25
bivc

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Logfile of HijackThis v1.99.1
Scan saved at 5:49:04 PM, on 7/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\windows\system32\dvqjiv.exe
C:\WINDOWS\EXPLORER.EXE
C:\Documents and Settings\Nelson\Desktop\HJT\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
O4 - HKLM\..\Run: [facggxf] c:\windows\system32\dvqjiv.exe r
O4 - Global Startup: tnpk.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe (file missing)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#26
Trevuren

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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Please RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

O4 - HKLM\..\Run: [facggxf] c:\windows\system32\dvqjiv.exe r
O4 - Global Startup: tnpk.exe

Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files, and DELETE them (if they are present):

c:\windows\system32\dvqjiv.exe
tnpk.exe<=== You will have to search for this one

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

[b]Regards,

Trevuren

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#27
bivc

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Logfile of HijackThis v1.99.1
Scan saved at 10:41:00 AM, on 7/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\ojarbl.exe
c:\windows\system32\mvggqiu.exe
C:\Documents and Settings\Nelson\Desktop\HJT\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\ojarbl.exe reg_run
O4 - HKLM\..\Run: [nxktfar] c:\windows\system32\mvggqiu.exe r
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe (file missing)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#28
Trevuren

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Print this out please

1. Download Process Explorer from http://www.sysintern...ssExplorer.html

2. Run Process Explorer and find the Process in the list of Processes.

mvggqiu.exe

3. Select the process and click Process > Suspend.

4. Then in HijackThis click Config > Misc Tools > Delete a file on reboot...

5. In the explorer Window, locate and select the file c:\windows\system32\mvggqiu.exe

6. When prompted if you want to reboot click YES

Leave Process explorer running with the process suspended.

7. After the reboot, check the following items in HijackThis.

O4 - HKLM\..\Run: [nxktfar] c:\windows\system32\mvggqiu.exe r

Close all windows except HijackThis and click Fix checked:

8. REBOOT your system

9. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

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#29
bivc

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The files keep reappearing
arrhhhhgggg
Logfile of HijackThis v1.99.1
Scan saved at 12:32:00 PM, on 7/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tnpk.exe
c:\windows\system32\qqpdksb.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Documents and Settings\Nelson\Desktop\HJT\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\ojarbl.exe reg_run
O4 - HKLM\..\Run: [tkfflc] c:\windows\system32\qqpdksb.exe r
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe (file missing)
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

#30
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
1. Please download the trial version of Ewido Security Suite Here
  • Install it, and update the definitions to the newest files.
  • DO NOT USE IT YET.
  • (if you already have the program, please just update)
2. Please download NailFix.zip from HERE to your Desktop.
  • Create a Folder on your desktop by rightclicking on an open area of your desktop, choosing NEW>>Folder.
  • Name the the new folder Nailfix
  • Click on Nailfix.zip and extract both files to this new Nailfix Folder you just created.
  • Close the Nailfix folder
  • DO NOT USE IT YET.
3. Download and install CleanUp! HERE*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
DO NOT USE IT YET.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Click HERE to be sure you can view hidden files.

2. ****Ensure you are NOT connected to the internet****.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode without networking.

4. We want to stop, disable and delete an added service (023)

To stop a service and set to 'disabled'
  • Go to Start > Run and type in Services.msc then click OK
  • Click the Extended tab.
  • Scroll down until you find the service.
    ===>Service: System Startup Service (SvcProc)
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on 'Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.


5. Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click “Kill process” for each one (If they still exist)

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tnpk.exe
c:\windows\system32\qqpdksb.exe


6. Once in Safe Mode, please double-click on Nailfix.cmd .
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

7. Now open and run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop
Close Ewido


8. Open HiJack, click SCAN.

9. Put a Check next to the following items:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\ojarbl.exe reg_run
O4 - HKLM\..\Run: [tkfflc] c:\windows\system32\qqpdksb.exe r
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe




10. Now, with allwindows closed other than HJT, please click Fix checked and EXIT program.

11. Using Windows Explorer, please DELETE the following files/folders (with all their content), if they are still present. If you have to Search for a file with an incomplete path, please use the Windows Search Function.

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tnpk.exe
c:\windows\system32\qqpdksb.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\systb.dll
C:\WINDOWS\System32\ojarbl.exe
c:\windows\SvcProc.exe

12. Run the program CleanUp!

13. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

14. Please post an Active scan log , Ewido Scan log and a fresh HiJackThis log. Let me know how your computer is running.

Regards,

Trevuren

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