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Can't open Firefox or IE [RESOLVED]


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#16
Obiwan_C

Obiwan_C

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Okay, I rescanned (I got a logfile this time!), redid the LSP fix, rebooted, and created a new HiJackThis log:


HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:31:05 PM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab

ActiveScan log:

Incident Status Location

Adware:adware/portalscan No disinfected C:\WINDOWS\SYSTEM\winupdt.bin
Adware:adware/searchforit No disinfected C:\WINDOWS\SYSTEM\SYSsfitb.dll
Adware:adware/sqwire No disinfected C:\WINDOWS\SYSTEM\tsuninst.exe
Adware:adware/ncase No disinfected C:\TEMP\salm_kyf.dat
Adware:adware/bookedspace No disinfected C:\WINDOWS\cfgmgr52.ini
Spyware:spyware/dyfuca No disinfected C:\WINDOWS\nem220.dll
Adware:adware/wupd No disinfected C:\PROGRAM FILES\AdTools Service
Adware:adware/fizzle No disinfected C:\PROGRAM FILES\FwBarTemp
Adware:adware/oemji No disinfected C:\PROGRAM FILES\Oemji
Adware:adware/sahagent No disinfected C:\WINDOWS\SYSTEM\SahImages
Adware:adware/wintools No disinfected HKEY_CLASSES_ROOT\PROTOCOLS\NAME-SPACE HANDLER\RES
Adware:adware/elitebar No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS\USER AGENT\POST PLATFORM\IEBAR
Spyware:spyware/virtumonde No disinfected HKEY_CLASSES_ROOT\Interface\{05080e6b-a88a-4cfd-8c3d-9b2557670b6e}
Adware:Adware/Searchforit No disinfected C:\WINDOWS\SYSTEM\SYSsfitb.dll
Spyware:Spyware/ISTbar No disinfected C:\WINDOWS\SYSTEM\tsuninst.exe
Adware:Adware/ClkOptimizer No disinfected C:\WINDOWS\TEMP\pav196.TMP
Adware:Adware/ClkOptimizer No disinfected C:\WINDOWS\TEMP\pav5345.TMP
Adware:Adware/PortalScan No disinfected C:\WINDOWS\Helper101.dll
Adware:Adware/BookedSpace No disinfected C:\WINDOWS\dldhrthn.exe
Adware:Adware/ClkOptimizer No disinfected C:\WINDOWS\khks.dll
Adware:Adware/ClkOptimizer No disinfected C:\WINDOWS\eaea.dll
Adware:Adware/Oemji No disinfected C:\Program Files\Common Files\Oem Common\robj1.dll
Adware:Adware/Oemji No disinfected C:\Program Files\Common Files\Oem Common\bayesobj.dll
Adware:Adware/Sqwire No disinfected C:\Program Files\Common Files\omof\omofd\omofc.dll
Adware:Adware/SideFind No disinfected C:\Program Files\Common Files\omof\omofp.exe
Adware:Adware/WUpd No disinfected C:\Program Files\AdTools Service\AdTools.exe
Adware:Adware/eZula No disinfected C:\Program Files\sf\sf.exe
Adware:Adware/Oemji No disinfected C:\Program Files\Oemji\OemjiSearchPlus\OemjiPls.dll
Adware:Adware/Oemji No disinfected C:\Program Files\Oemji\Toolbar\OemjiSrc.dll
Adware:Adware/Oemji No disinfected C:\Program Files\Oemji\Toolbar\WebPoi.dll
Adware:Adware/Adshooter No disinfected C:\Hijackthis\backups\backup-20050720-095224-841.dll
Adware:Adware/BookedSpace No disinfected C:\Hijackthis\backups\backup-20050720-095224-228.dll


Thanks!
  • 0

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#17
Excal

Excal

    Malware Slayer Extraordinaire!

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Just a few random bad files and folders to clean up.

Launch Notepad, and copy/paste the box below into a new text file. Save it as fixme.reg (make sure that Save as Type is set at "All Files") on your Desktop. Ensure there is no space at above REGEDIT 4.


REGEDIT4

[-HKEY_CLASSES_ROOT\PROTOCOLS\NAME-SPACE HANDLER\RES]

[-HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS\USER AGENT\POST PLATFORM\IEBAR]

[-HKEY_CLASSES_ROOT\Interface\{05080e6b-a88a-4cfd-8c3d-9b2557670b6e}]



Locate fixme.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer "Yes" and wait for a message to appear similar to "Merged Successfully".


Please remove the following folders using Windows Explorer (if present):

C:\PROGRAM FILES\AdTools Service
C:\PROGRAM FILES\FwBarTemp
C:\PROGRAM FILES\Oemji
C:\WINDOWS\SYSTEM\SahImages
C:\Program Files\Common Files\Oem Common
C:\Program Files\Common Files\omof
C:\Program Files\sf
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "Delete File on Reboot"
  • Navigate to this file - C:\WINDOWS\eaea.dll
  • Double click on that file.
  • HJT asks you if you want to reboot, now. Click "no".

    Do that for the following files also, until you get to the last one, then click "yes" when HJT asks you to reboot.

C:\WINDOWS\SYSTEM\winupdt.bin
C:\WINDOWS\SYSTEM\SYSsfitb.dll
C:\WINDOWS\SYSTEM\tsuninst.exe
C:\WINDOWS\cfgmgr52.ini
C:\WINDOWS\nem220.dll
C:\WINDOWS\Helper101.dll
C:\WINDOWS\dldhrthn.exe
C:\WINDOWS\khks.dll


Please run cleanup! again.

Post back and let me know how your computer is running :tazz:
  • 0

#18
Obiwan_C

Obiwan_C

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Allright, everything has been done. Here's the fresh HiJackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 2:54:16 PM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
  • 0

#19
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Great job, it appears your computer is clean :tazz:

Ensure you rehide your “hidden files and folders” back to the way they were.

Now that your system is Malware Free, it is important to reset your system Restore. Click Here to learn how to.

Might I suggest the following Free Spyware programs, if you don't already have them, for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE
Spybot S&D
Microsoft Anti-Spyware


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest one of these free programs:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG
Avast
AntiVir


The following free programs are great for prevention:

SpywareBlaster 3.4
Spywareguard
IE/Spyad

A Firewall is a must! Here are 3 good free versions:
(do not have more than one firewall running on your system)

Sygate
Kerio
ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox
Opera

If you decide to keep Internet Explorer, This site is a great source for tightening up security on It's settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided. Also read How I got Infected
  • 0

#20
Obiwan_C

Obiwan_C

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Thank you so much! The computer is running as good as when we first got it! :tazz:

I'll be sure to get all the latest windows updates from now on--I think I got infected because of my lack of updating.


Thanks again!
  • 0

#21
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Your welcome! ;)

:tazz:

Excal
  • 0

#22
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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