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I love getting the run around [RESOLVED]


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#1
tbonevoodoo

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:tazz: Everything I use adaware/spybot s+d/norton/pc bug doctor/microsoft virus scanner and so on; does the same thing says it fixes the spyware then it always returns in 5 minutes. here is the scan from spybot:


;) -- Search result list ---
Advertising.com: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


Advertising.com: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


ValueClick: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


HitBox: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


FastClick: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


Avenue A, Inc.: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


HitBox: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


MediaPlex: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


DoubleClick: Tracking cookie (Internet Explorer: Owner) (Cookie, fixed)


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-06-01 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2005-05-31 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2005-04-26 Includes\Cookies.sbi (*)
2005-07-07 Includes\Dialer.sbi (*)
2005-07-07 Includes\Hijackers.sbi (*)
2005-06-23 Includes\Keyloggers.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2005-07-07 Includes\Malware.sbi (*)
2005-06-09 Includes\PUPS.sbi (*)
2005-04-27 Includes\Revision.sbi (*)
2005-06-09 Includes\Security.sbi (*)
2005-07-07 Includes\Spybots.sbi (*)
2005-02-17 Includes\Tracks.uti (*)
2005-07-07 Includes\Trojans.sbi (*)


--- System information ---
Windows XP (Build: 2600) Service Pack 1
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Service Pack 1 (KB867460)
/ Internet Explorer 6 / SP1: Windows XP Hotfix - KB867282
/ Internet Explorer 6 / SP1: Windows XP Hotfix - KB883939
/ Outlook Express 6 / SP1: Windows XP Hotfix - KB897715
/ Step By Step Interactive Training / SP2: Security Update for Step By Step Interactive Training (KB898458)
/ Windows Media Player: Windows Media Update 819639
/ Windows Media Player 9 / SP0: Windows Media Player 9 Hotfix [See KB885492 for more information]
/ Windows XP / SP2: Windows XP Hotfix - KB821557
/ Windows XP / SP2: Windows XP Hotfix - KB823559
/ Windows XP / SP2: Windows XP Hotfix - KB824146
/ Windows XP / SP2: Windows XP Hotfix - KB828741
/ Windows XP / SP2: Windows XP Hotfix - KB833407
/ Windows XP / SP2: Windows XP Hotfix - KB833987
/ Windows XP / SP2: Windows XP Hotfix - KB835732
/ Windows XP / SP2: Windows XP Hotfix - KB840987
/ Windows XP / SP2: Windows XP Hotfix - KB841356
/ Windows XP / SP2: Windows XP Hotfix - KB841533
/ Windows XP / SP2: Windows XP Hotfix - KB842773
/ Windows XP / SP2: Windows XP Hotfix - KB871250
/ Windows XP / SP2: Windows XP Hotfix - KB873376
/ Windows XP / SP2: Windows XP Hotfix - KB891711
/ Windows XP / SP2: Security Update for Windows XP (KB896426)
/ Windows XP / SP2: Windows Installer 3.0 (KB884016)
/ Windows XP / SP2: Windows XP Hotfix (SP2) [See Q323255 for more information]
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q327979
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q328310
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q329112
/ Windows XP / SP2: Windows XP Hotfix (SP2) [See Q329115 for more information]
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q329170
/ Windows XP / SP2: Windows XP Hotfix (SP2) [See q329256 for more information]
/ Windows XP / SP2: Windows XP Hotfix (SP2) [See Q329390 for more information]
/ Windows XP / SP2: Windows XP Hotfix (SP2) [See Q329834 for more information]
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q329909
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q331953
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q331958
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q810565
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q810577
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q810833
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q811630
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q811789
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q814033
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q814995
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q815021
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q815485
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q817287
/ Windows XP / SP2: Windows XP Hotfix (SP2) Q817606
/ Windows XP / SP3: Windows XP Hotfix - KB873333
/ Windows XP / SP3: Windows XP Hotfix - KB873339
/ Windows XP / SP3: Windows XP Hotfix - KB885250
/ Windows XP / SP3: Windows XP Hotfix - KB885835
/ Windows XP / SP3: Windows XP Hotfix - KB885836
/ Windows XP / SP3: Windows XP Hotfix - KB888113
/ Windows XP / SP3: Windows XP Hotfix - KB888302
/ Windows XP / SP3: Security Update for Windows XP (KB890046)
/ Windows XP / SP3: Windows XP Hotfix - KB890047
/ Windows XP / SP3: Windows XP Hotfix - KB890175
/ Windows XP / SP3: Windows XP Hotfix - KB890859
/ Windows XP / SP3: Windows XP Hotfix - KB891781
/ Windows XP / SP3: Security Update for Windows XP (KB893066)
/ Windows XP / SP3: Windows XP Hotfix - KB893086
/ Windows XP / SP3: Windows Installer 3.1 (KB893803)
/ Windows XP / SP3: Update for Windows XP (KB894391)
/ Windows XP / SP3: Security Update for Windows XP (KB896358)
/ Windows XP / SP3: Security Update for Windows XP (KB896422)
/ Windows XP / SP3: Security Update for Windows XP (KB896428)
/ Windows XP / SP3: Update for Windows XP (KB898461)
/ Windows XP / SP3: Security Update for Windows XP (KB901214)



:help: this is from hijackthis:


Logfile of HijackThis v1.99.1
Scan saved at 8:02:15 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\yahoo\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\My Received Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {d262e70a-7841-4a85-9aa1-8d66aa593c89} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Norton SystemWorks] \CfgWiz.exe /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Evidence Eliminator] C:\Program Files\Evidence Eliminator\ee.exe /m
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///4/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google AdSense Preview Tool - http://pagead2.googl...en/preview.html
O8 - Extra context menu item: Popup Stopper - Add to Black List - C:\Program Files\iolo\System Mechanic 5 Professional\AddToPSBlackList.htm
O8 - Extra context menu item: Popup Stopper - Add to White List - C:\Program Files\iolo\System Mechanic 5 Professional\AddToPSWhiteList.htm
O8 - Extra context menu item: Save Flash By FlashFavorite - res://C:\PROGRA~1\FLASHF~1\FFCom.dll/IeMenu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///4/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///4/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: FlashFavorite - {4335F0BE-9AAF-4023-9929-681B937B814A} - C:\PROGRA~1\FLASHF~1\FFCom.dll
O9 - Extra 'Tools' menuitem: Flash Favorite - {4335F0BE-9AAF-4023-9929-681B937B814A} - C:\PROGRA~1\FLASHF~1\FFCom.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\yahoo\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\yahoo\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O16 - DPF: WebControlDeploy - https://grouper.com/...rouperSetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - 4\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...83/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} - http://files.ea.com/...h/v2/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121341022578
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} - http://appdirectory....sharingctrl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures06.ai...AIM.9.5.1.8.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} - http://appdirectory....ap/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_6us.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0266DBA0-54F3-4F75-A648-2341C93D3943}: NameServer = 207.69.188.185,207.69.188.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{0266DBA0-54F3-4F75-A648-2341C93D3943}: NameServer = 207.69.188.185,207.69.188.186
O17 - HKLM\System\CS2\Services\Tcpip\..\{0266DBA0-54F3-4F75-A648-2341C93D3943}: NameServer = 207.69.188.185,207.69.188.186
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Unknown owner - ppID\{E39D1C81-7E76-4d84-9F25-E2CC76EC050B}\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)

Please help if you can! thanx ;) t.bone
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#2
tbonevoodoo

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:tazz: alllllllllllllllllllllllllllllllllrighty then i see the brains are all here! lol peace out!
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#3
Kat

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Hello and welcome to GeeksToGo. Your HJT log does not show any Malware. Are you concerned about the tracking cookies that show up when you go online? You can raise your Security Settings to stop cookies from loading on the machine. If you are unsure how to do this, let me know if you use Internet Explorer or Firefox and I can tell you how.

If you are concerned about something else, let me know, and I'll help dig to find the problem! :tazz:
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#4
tbonevoodoo

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yea its just cookies but they are coming from nowhere when i'm not even using internet explorer.too i did know to do that but it didn't change the fact they dont ever go away unless i unplug the cable from the net lol...anyway thanx for they help i'll get it eventually i guess.


peace and thanx again, :tazz: t.bone
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#5
Kat

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Try running this, and see if it helps some:


Download CleanUp
Install the program, dont run it yet, we will later.

==============================================================
*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folder, please make a backup of these before running CleanUp

Running CleanUp
  • Start CleanUp
  • When CleanUp starts go to the Options button (right side of CleanUp screen)
  • Uncheck cookies
    Note: This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea.
  • Click OK
  • Then click on the CleanUp button. This will take a short while, let it do its thing.
  • When asked to reboot system select No
  • Close CleanUp

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#6
tbonevoodoo

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:tazz: I got it all fixed thank you anyway! It was still the lil prog that was doing it from inside the system folder.In safe mode I found it and deleted it and run adaware and spybot again and they didn't have any problems show up!
Oh yea I tried the cleanup thing before but it couldn't find that prog I guess.
Still though that cleanup thing worked well for what it did do.I used it yesterday.
Peace be cool and thanx for trying to help me.

Problem resolved,
T.Bone ;)
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#7
Kat

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Congratulations! Your log is now clean! :tazz:

Here are some items that you will want to add to your to-do list:

These are some tips to reduce the potential for Spyware/Adware/Virus infection in the future:
I would strongly recommend reviewing and installing the following applications if you dont currently have them running on your system:

Use Anti-Virus Software
It is very important that your computer has Anti-Virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online and stand-alone Anti-Virus programs:
Virus, Spyware, and Malware Protection and Removal Resources

Update your AntiVirus Software
It is imperitive that you update your Anti-Virus software at least once a week (Even more if you wish). If you do not update your Anti-Virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls

Spyware/Adware Detection and Removal Programs:
Understanding Spyware, Browser Hijackers, and DialersAd-Aware SEIf you suspect that you have spyware installed on your computer, here are instructions on how to setup and use Ad-Aware SE
How to use Ad-Aware SE to remove Spyware
[/list]Spybot S&DIf you suspect that you have spyware installed on your computer, here are instructions on how to setup and use Spybot S&D
How to use Spybot to remove Spyware
[/list]I strongly recommend using both of these programs to catch most spyware/adware

Prevention Programs:
  • SpywareBlaster -- SpywareBlaster will prevent spyware from being installed.
  • SpywareGuard -- SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad -- IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts File -- The MVPS Hosts File replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  • Google Toolbar -- Get the free Google Toolbar to help stop pop up windows.
Other Necessary Programs:
  • A More Secure Browser
    Internet Explorer is not the most secure and best browser.
    There are safer and better alternatives available. I recommend using Firefox
Be sure to also keep up with Windows and IE updates.

Windows Security and Critical Updates
http://v4.windowsupdate.microsoft.com/en/default.asp

Internet Explorer Security and Critical Updates
http://www.microsoft.com/windows/ie/default.asp

And also see TonyKlein's good advice
So how did I get infected in the first place?

Update all these Programs Regularly:Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically.

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#8
Kat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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