[xvanityx]

I really need help with my laptop. It's a Compaq Pressario 700UK. I've had it about 3 years and for the last year i've been having problems with it. The start menu and bar at the bottom has disappeared and wont come back. The only way to actually use it is to Ctrl, Alt, Del it and go from there. I rang the Compaq people up and they said to use the system restore disk.....but i dont have it...
what can i do to restore the factory settings????

Any help would be really appreciated. Thankyou

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hello,

can you please tell me what windows you are using?

[Dark_Side]

hello,

can you please tell me what windows you are using?

[xvanityx]

Windows XP

[Dark_Side]

you can try this if you want, or you can reformat windows - but i don't recommend that one. i think they mean to try and RESTORE your system to an earlier state. can you access the start menu?

[xvanityx]

no, but i might be able to get where you want me to another way

[S A A B]

Are you sure your start bar isn't hidden north, east, or west in your display?

Lemme know.

Edited by S A A B, 17 July 2005 - 05:40 AM.

[Dark_Side]

try going here and try to repair windows xp.

Edited by VirusKillersM, 17 July 2005 - 05:48 AM.

[xvanityx]

no. it isnt hidden. if i go into task manager and end the program rundll32 or something like that. my start menu comes back....

[S A A B]

I think you might have some malware problem. Please go HERE and let one of the malware removal specialists help you out.

Emery

[S A A B]

EDIT: Oops , sorry for the double post. Internet connection was laggy so I double posted to make sure .

Emery

Edited by S A A B, 17 July 2005 - 10:45 AM.

[Dark_Side]

Have you tried the Windows XP fix I posted earlier?

[xvanityx]

I think I might have sorted it. I had a good hunt round earlier and found my Compaq Recovery CD. This is what the compaq person told me to find. I think I may have sorted it now. Thanks for the help guys. I'll let you know how i go..

[xvanityx]

Ok, I put my recovery disk in like it says in the manual. Restarted....but nothing happens. windows just starts normally. it says it should start with a menu that you can choose restore from....any help???

[S A A B]

Are you booting from your CD or from your HDD?

[xvanityx]

ok.....i got in touch with compaq....and they said that my recovery cd is faulty.... so theyre sending me a new one...YAY!!! lol