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System will not recognize cd rom or writer

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    New Member

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I'm having trouble with my Dell computer recognizing my cd rom and cd writer. It also will not recognize my dvd drive. I uninstalled the cd rom, re-booted and windows found new hardware. It said it installed sucessfully but I still can't make it work. Can anyone help please? Thanks.
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    Retired Staff

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Hi and welcome to Geeks to Go. This is a possible fix. Be sure to follow the cautions stated by microsoft and back up your registry before doing this.

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